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UCPB Customer Relations Center (+632) 8811-9111 | crc@ucpb.com |
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As of Apr 1, 2020, 04:02:00 PM
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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com
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Get Php100 off on movie tickets at SM Cinema when you buy online every Wednesday!
Promo Period: September 01, 2019 to July 30, 2020
Get 20% off your total lunch bill at La Cabrera with your UCPB Visa Debit Card
Promo Period: October 1, 2019 to March 31, 2020
Get a discount for Flytpack WiFi rentals with your UCPB Visa Debit Card
Promo Period: June 15, 2019 to March 31, 2020
Promo Code: VISA
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Inside UCPB
>UCPB extends loan payment for LoanEasy clients
Upgrade your mobile banking experience with the UCPB Mobile Banking App
UCPB, Philphos sign agreement for Provident Fund management
Pay your SSS monthly contributions at UCPB
BancNet recognizes USB Sogod Branch as only operational bank in Leyte after Super Typhoon Yolanda
UCPB Savings Bank bags six BancNet Awards
Customer Advisories
>Attention: UCPB Limay Branch Clients
Please be advised that UCPB Limay Branch is temporarily closed on Friday, April 3, 2020, for complete disinfection due to a confirmed report of a Covid-19 positive client who visited the branch. Read more.
Attention: UCPB Trust Banking Group Clients
Advisory on Sending of Client Reports (Financial Statements)
In light of the Enhanced Community Quarantine period in Luzon, please be advised that UCPB – Trust Banking Group (UCPB TBG) might encounter delays in sending your financial reports for the period ended March 31, 2020.
If you have queries or concerns, please visit or call your maintaining branch. You may also call UCPB TBG at the ff. phone numbers:
For inquiries on Financial Statements: (02)8811-9000 loc. 6801
For Non-Discretionary Accounts and Unit Investment Tust Funds (UITFs): (02) 8811-9522
For Discretionary Accounts: (02)8811-9548
or send an email to trust@ucpb.com.
For your information and guidance.
Local Holidays
Please be advised of the following local holidays and the UCPB branches that will be closed:
Thursday, April 2, 2020 – Limay branch (Celebration of the Birth Anniversary of Francisco “Balagtas” Baltazar – Proclamation No. 936)
Friday, April 3, 2020 – Legaspi branch (Albay Day – Republic Act No. 11119)
Our ATMs and electronic banking facilities are available even during holidays. Thank you.
Free InstaPay and PESONet fund transfers until April 14, 2020
Please be advised that fund transfer charges for InstaPay and PESONet via UCPB’s electronic banking channels is waived from March 24, 2020 to April 14, 2020.This is to make things easier for clients who need to send money to their loved ones or make a donation to those in need at this difficult time. Read more.
Shortened Banking Hours for Branches Operating During the Enhanced Quarantine Period
As of April 2, 2020
In light of the enhanced quarantine period in Luzon and other areas, the following branches during this period are on shortened banking hours from 9:00 am to 2:00 pm, except for those indicated. Click here for the list of branches
For your information and guidance.
Face mask requirement in bank premises
Your safety is important to us.
Please be advised that all clients and branch personnel will be required to wear a face mask before entering bank premises.
This policy will take effect starting Tuesday, March 24, 2020.
Thank you for your cooperation and understanding.
30-day extension for UCPB LoanEasy payments
Please be advised that the due dates of UCPB LoanEasy clients have been extended for 30 days to help ease their burden during the enhanced quarantine period. Click here for more details.
UCPB Head Office and Branch Operations During the Enhanced Quarantine Period
In light of the enhanced quarantine of Luzon and other areas, please be advised that UCPB Head Office in Makati City and other select branches are open to serve clients from 9:00 am to 2:00 pm. Please click here for the list of branches.
Still, we highly encourage all our clients to stay home and use our online banking facilities via UCPB Connect and UCPB Mobile Banking App to monitor their account, pay bills, transfer funds, and buy phone load.
UCPB ATMs nationwide and Cash Deposit Machines in select NCR branches are also available.
The overall safety and protection of everyone is of paramount importance to us. Rest assured that we will continue to work with our clients within the guidelines of health and safety during this challenging time for our country and for the world.
New cut-off time for PESONet, Check Clearing and U-Remit transactions
In response to the CoVID-19 social distancing measures and community quarantine, please be advised of the new cut-off times starting March 17, 2020, Tuesday:
- PESONet transactions through UCPB Mobile Banking App, UCPB Connect/UCPB CM.Biz and UCPB Branch (Over-The-Counter Transactions): 12:30 pm for same-day transfer to receiving bank
- Check Clearing: 12:00 nn
- U-Remit transactions: 11:30 am for same-day transfer to receiving bank
Please schedule your transactions accordingly. Read more.
Deposits are insured by PDIC up to P500,000 per depositor.
UCPB IS A FATCA-REGISTERED PARTICIPATING FOREIGN FINANCIAL INSTITUTION.
UCPB is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may contact UCPB's Customer Relations Center at (02) 8811-9111 or the BSP Financial Consumer Protection Department at (02) 8708-7087.
The UCPB website and its applications are best viewed using Mozilla Firefox 10 or higher, Safari or Google Chrome with 1280 x 800 resolution.
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Copyright 2016 UCPB. All Rights Reserved.
In light of the enhanced quarantine of Luzon and other areas, please be advised that UCPB Head Office in Makati City and other select branches are open to serve clients from 9:00 am to 2:00 pm. Please click here for the list of branches.
Still, we highly encourage all our clients to stay home and use our online banking facilities via UCPB Connect and UCPB Mobile Banking App to monitor their account, pay bills, transfer funds, and buy phone load.
UCPB ATMs nationwide and Cash Deposit Machines in select NCR branches are also available.
The overall safety and protection of everyone is of paramount importance to us. Rest assured that we will continue to work with our clients within the guidelines of health and safety during this challenging time for our country and for the world.
Still, we highly encourage all our clients to stay home and use our online banking facilities via UCPB Connect and UCPB Mobile Banking App to monitor their account, pay bills, transfer funds, and buy phone load.
UCPB ATMs nationwide and Cash Deposit Machines in select NCR branches are also available.
The overall safety and protection of everyone is of paramount importance to us. Rest assured that we will continue to work with our clients within the guidelines of health and safety during this challenging time for our country and for the world.