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As of Oct 16, 2019, 08:06:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541



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Customer Advisories


System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

Thank you.

Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants. Read more.

Attention: All UCPB Visa Cardholders

The Bank received several complaints on unauthorized online purchases from some of its Visa cardholders.

We would like to clarify that this is not due to system hacking. No system of the Bank has been compromised. This is due to online card fraud. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Wednesday, October 16, 2019 – Calbayog branch (Calbayog City Charter Day – Republic Act No. 11184)
Wednesday, October 16, 2019 – Oroquieta branch (Oroquieta City Day – Republic Act No. 7677)
Thursday, October 17, 2019 – Sorsogon branch (Kasanggayahan Festival – Republic Act No. 7380)
Friday, October 18, 2019 – Dumaguete branch (Buglasan Festival – Proclamation No. 826)
Friday, October 25, 2019 – Angeles branch (Tigtigan Terakan – Proclamation No. 823)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

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