UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  
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UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541



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Customer Advisories


UCPB Banking Operations in view of Taal Volcano Eruption

As of January 17, 2020, 11:00am

Due to the ongoing threat posed by the Taal volcano unrest, UCPB Lemery branch will remain temporarily closed while UCPB Tanauan and UCPB Sto. Tomas, Batangas branches will operate until 12:00 noon only.

Clients in these affected areas may continue to use UCPB ATMs, Connect and UCPB Mobile App.

For inquiries and assistance, please call or email our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you for bearing with us as we ensure the safety of everyone.

Attention: PESONet users

Please be advised that all PESONet transactions made after the 3:00 PM cut-off on January 10, 2020 (Friday) until January 13, 2020 (Monday) will be transmitted to the recipient bank upon the resumption of check clearing operations.

BSP suspended check clearing today in view of the Taal Volcano eruption and ash fall advisory today.

UCPB accountholders may continue to do fund transfers through InstaPay.

Thank you.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, January 17, 2020 – Olongapo and Subic Bay Freeport branches (James Leonardo Tagle Gordon Day – Republic Act No. 11217)
Friday, January 17, 2020 – Kalibo branch (Kalibo Sto. Niño Ati-Atihan Festival – Resolution No. 2019-003)
Monday, January 20, 2020 – Tarlac branch (4th Kaisa Festival – Proclamation No. 876)
Monday, January 20, 2020 – Pagadian branch (20th Pasasalamat Festival – Proclamation No. 886)
Wednesday, January 22, 2020 – Vigan branch (Cityhood of Vigan, Ilocos Sur – Republic Act No. 9411)
Thursday, January 23, 2020 – Meycauayan branch (1st Philippine Republic – Proclamation No. 881)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

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