UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  
  • UCPB InstaPay and PESONet Waived Fees
  • UCPB 57th Anniversary
  • Deposit cash without having to line up at the branch counter.
  • Metropolitan Naga Water District payments are now accepted at UCPB
  • Pag-IBIG payments are now accepted at UCPB branches nationwide!
  • UCPB Acceptance of SSS Payments
  • Meralco Bills Payment
  • Upgrade your mobile banking experience!
  • Pag-IBIG – UCPB eMoney Card
  • Take the extra step to protect your UCPB ATM Card with ATM Protect!
Product Name NAVPU YTD Return

As of Oct 21, 2020, 04:04:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

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Customer Advisories

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60-day Grace Period on UCPB Loan Payments

Attention: Auto Loan, Home Loan, Salary Loan and Small Business Loan Clients

In compliance with the Bayanihan to Recover As One Act (Bayanihan 2), there will be a one-time 60-day payment moratorium on UCPB loans on current status (not past due) falling due on September 15 to December 31, 2020. The accrued interest during said period can be paid on a staggered basis. Read more.

Bounced emails and delayed/non-receipt of OTP using Yahoo email addresses

We have received reports from our clients, partners and suppliers of not being able to send/receive emails to/from UCPB using their Yahoo email addresses. There were also reports of delayed and non-receipt of OTP through Yahoo email addresses from Connect and Mobile App users.

As advised by our service provider, this is probably due to Yahoo’s tightened system and security controls which affect dormant and old yahoo accounts which have full and old inbox nearing or exceeding email limit. Read more.

Attention: PayPanda Subscribers

Please be advised that effective October 8, 2020, you can now settle your PayPanda payments through our Internet, Mobile Banking, and ATM channels.

Attention: SSS Members

Please be advised that effective October 01, 2020, SSS will implement the revised schedule of monthly pension releases through PESONet. Read more.

Attention: UCPB Commercial Loan Clients

In compliance with the Bayanihan to Recover As One Act (Bayanihan 2), there will be a one-time 60-day payment moratorium on corporate loan and trust receipt payments falling due on September 15 to December 31, 2020. Read more.

Attention: UCPB Leasing Clients

In compliance with the Bayanihan to Recover As One Act (Bayanihan 2), there will be a one-time 60-day payment moratorium on financial lease and loan payments falling due on September 15 to December 31, 2020. Read more.

Copyright 2016 UCPB. All Rights Reserved.

In compliance with the Bayanihan to Recover As One Act (Bayanihan 2), there will be a one-time 60-day payment moratorium on UCPB loans on current status (not past due) falling due on September 15 to December 31, 2020. The accrued interest during said period can be paid on a staggered basis.

Should there be an instruction for the Bank to follow the original payment schedule, please coordinate with our loan officers.

We will release additional details and guidelines on this matter. For inquiries or concerns, you may contact our Consumer Loans Desk at (02) 8811 9100 or loans@ucpb.com.

To get an estimate of the accrued interest on your UCPB loan, please click here for the Accrued Interest Calculator.

Thank you and please keep safe.