UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  
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As of Dec 7, 2016, 09:58:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541



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Customer Advisories


ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

  • Thursday, December 8, 2016 – Angeles and Urdaneta Branches (Patronal Feast of the Immaculate Conception – Resolution No. 08-2016)
  • Thursday, December 8, 2016 – Antipolo and Masinag Branches (425th Foundation Day of the City of Antipolo – Proclamation No. 103)
  • Monday, December 12, 2016 – Iligan Branch (Maulidin Nabi or Birth of the Prophet Muhammad – Presidential Decree 1083)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

EMV Upgrade for all UCPB Issued ATM Cards (as of December 7, 2016)


In compliance to BSP Circular Nos. 808 and 859 which mandates all Philippine banks to shift from magnetic stripe technology to the EMV (Europay, MasterCard, Visa) chip-enabled ATM cards by January 1, 2017, UCPB will replace your existing UCPB ATM Card with the UCPB Visa Debit/EMV Card, free of charge. You may claim your new UCPB Visa Debit/EMV Card at your respective UCPB maintaining branches. The exact schedule of card release will be announced per branch through UCPB branches, website and social media accounts. You will also receive an email or SMS informing you of the dates when you can claim your EMV chip-enabled ATM cards. Click here for the updated list of branches.

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