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UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541



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Customer Advisories


System Maintenance Schedule: October 22, 2017

Please be advised that the following electronic banking channels will be unavailable on Sunday, October 22, 2017, from 12 midnight until 6 am:

UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs)
UCPB Connect
UCPB Mobile Phone Banking Service
Point-of-Sale Terminals
e-Commerce transactions (internet purchases via VISA and BancNet)

Kindly schedule your electronic banking transactions before or after the scheduled service interruption.

We apologize for the inconvenience that you will experience during this time.

We are doing these to ensure consistent and improved service delivery for you.

Thank you.

Date published: October 18, 2017

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, October 27, 2017 – Angeles branch (Tigtigan Terakan Keng Dalan – Presidential Proclamation No. 323)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

UCPB Transaction Alert Service

Track your ATM card usage. Receive an email or SMS notification for your transactions. Update your mobile phone number and email address with your UCPB branch! Read more.

ATTENTION: All UCPB eMoney Cardholders

You may now visit your UCPB maintaining branch to apply for your EMV card replacement, free of charge. UCPB eMoney card deactivation will be on November 2, 2017.

Bring your old non-EMV eMoney card and two valid photo-bearing ID when claiming your new UCPB EMV ATM Card.

For UCPB regular ATM cardholders who were unable to claim their EMV cards before the August 1 deadline, you may transact over-the-counter at any UCPB branch in the meantime. Please visit your maintaining branch and claim your EMV card.

Thank you!

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