UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  
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As of May 25, 2018, 06:05:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

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Customer Advisories

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ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Monday, May 28, 2018 – Paniqui and Tarlac branches (Araw ng Lalawigang Tarlak – Proclamation No. 109)
Monday, May 28, 2018 – Imus branch (Battle of Alapan Anniversary / National Flag Day – Proclamation No. 493)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

UCPB Marikina Branch Relocation

UCPB Marikina Branch will be ready to serve you at its new home at the Ground Floor, C.T. Paz Building, J.P. Rizal Street, Brgy. Sta. Elena, Marikina City on May 15, 2018 (Tuesday). Read more.

Attention: SSS Members and Employers (Update)

Please be advised that acceptance of payments for SSS monthly contributions and loan payments through UCPB is temporarily discontinued until further notice as we enhance our system for the implementation of the SSS Electronic Collection System (e-CS).

In the meantime, please pay through SSS branches with tellering services and Bayad Centers. We shall provide a separate advisory once we resume acceptance of payments.

One Time Password (OTP)

Effective April 3, 2018, UCPB cardholders will need a One-Time Password (OTP) when shopping online from Verified by Visa merchants*.
*merchants may opt not to require the OTP

Your OTP will be sent to your mobile phone, so make sure you update your mobile phone number with UCPB.

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