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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.

We are glad to be of service to you.


Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
  crc@ucpb.com
 
For ATM concerns: (02) 811-9292 (24 hours a day)
  crc@ucpb.com
 
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
  (02) 811-9100 (weekdays, 8:30AM to 5:00PM)
  loans@ucpb.com
 
For Corporate Availments of Collections, Disbursement and Account Management Services:
  (02) 811-9191
  corporatehelpdesk@ucpb.com
 
Our Head Office: (02) 811-9000
  UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines


Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM


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  • 24/7 CRC ATM Concern
  • CRC Assistance




ATTENTION: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:
  • Saturday, April 30, 2016 – Magsaysay (Davao) Branch
  • Thursday, May 5, 2016 – Zamboanga Branch (Observance of Isra Wal Miraj)
Our ATMs and electronic banking facilities will be available during this time. Thank you.

Use of Friction Pens

For your convenience and protection, please do not use Friction Pens when signing checks, legal documents as Friction Pens can be erased . Kindly use only regular ball point pens and sign pens.
Thank you.

ATTENTION: All UCPB ATM Accountholders

Please be advised that effective June 1, 2016, cash withdrawals using other banks' ATMs will be charged P15.00 per transaction.

UCPB'S OFFICIAL STATEMENT ON THE TURNOVER OF UCPB TO GCG

Click here.

IMPORTANT NOTICE: Submission of Borrower Information to the Credit Information Corporation

Click here to learn more.

ATTENTION: Bancnet Migration

Please be advised that due to UCPB's migration to BancNet, there will be changes to the payment modes of some bills payment billers. Furthermore, ATM services such as inter-bank fund transfers, mobile phone reload and Fastcash (P500 withdrawals) are temporarily unavailable until further notice.

ATTENTION: Checking Account Holders

Effective January 4, 2016, please be advised that checks with erasures, alterations, or incomplete information will no longer be acceptable for clearing.

UCPB Mastercard / Card Services Inc. Payment Instructions

US Dollar Savings Account Interest Rate Adjustment

Demonetization of New Design Series (NDS) Banknotes


Antipolo / Marikina / Rizal
Caloocan / Malabon /
       Navotas / Valenzuela
Treasury Desks (Vismin) New
Trust Desk (Mindanao) New



About the UCPB Group | Terms and Conditions | Rates & Minimum ADBs | Privacy & Security | Contact Us | Bookmark UCPB.com!
Member: PDIC. Maximum Deposit Insurance for each depositor P500,000.00
UCPB Group © 1997. All Rights Reserved 2011 | www.ucpb.com
UCPB IS A FATCA-REGISTERED PARTICIPATING FOREIGN FINANCIAL INSTITUTION.
UCPB is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may contact UCPB's Customer Relations Center
at (02) 811-9111 or the BSP Financial Consumer Protection Department at (02) 708-7087.
The UCPB website and its applications are best viewed using Mozilla Firefox 10 or higher, Safari or Google Chrome with 1280 x 800 resolution.