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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.

We are glad to be of service to you.


Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
  crc@ucpb.com
 
For ATM concerns: (02) 811-9292 (24 hours a day)
  crc@ucpb.com
 
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
  (02) 811-9100 (weekdays, 8:30AM to 5:00PM)
  loans@ucpb.com
 
For Corporate Availments of Collections, Disbursement and Account Management Services:
  (02) 811-9191
  corporatehelpdesk@ucpb.com
 
Our Head Office: (02) 811-9000
  UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines


Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM


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  • 24/7 CRC ATM Concern
  • CRC Assistance




ATTENTION: All E-Channels Users

Our web-based electronic banking facilities will be temporarily unavailable on Sunday, July 5, 2015 from 12:01 A.M. until 2:00 A.M.

The facilities covered by the system maintenance are UCPB Connect, Mobile Phone Banking, My1Time Payment, CM.Biz, CCA.Biz, Checkwriter.Biz and PDC.Biz.

Our ATMs and Telebanking facilities will be available throughout the weekend.

We encourage you to schedule your electronic banking transactions before or after the scheduled service interruption.

We apologize for the inconvenience that you will experience during this time. We are doing these to ensure consistent and improved service delivery for you.

ATTENTION: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

  • Thursday, July 16, 2015 - Ozamis Branch (Charter Anniversary)
  • Wednesday, July 22, 2015 - Tagbilaran Branch (Bohol Day)

Our ATMs, Internet and Mobile Banking Facilities will be available even during the holidays.

Thank you.

UCPB Mastercard / Card Services Inc. Payment Instructions

UCPB Sorsogon Branch Relocation

UCPB Sucat Branch Relocation

US Dollar Savings Account Interest Rate Adjustment

Demonetization of New Design Series (NDS) Banknotes

Euro Savings Account Interest Rate Adjustment

Anti-Money Laundering (AML) Scam

ATM Safety Tips

Meralco Payment Instructions

Service Charge Update


Antipolo / Marikina / Rizal
Caloocan / Malabon / Navotas /        Valenzuela



About the UCPB Group | Terms and Conditions | Rates & Minimum ADBs
Privacy & Security | Contact Us | Bookmark UCBP.com!
Member: PDIC. Maximum Deposit Insurance for each depositor P500,000.00
UCPB Group © 1997. All Rights Reserved 2011 | www.ucpb.com
UCPB IS A FATCA-REGISTERED PARTICIPATING FOREIGN FINANCIAL INSTITUTION
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