UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Attention: Pag-IBIG Members and Employers

Effective February 24, 2020 (Monday), the following Pag-IBIG payments are now accepted at any UCPB branch nationwide:

Member Savings
Modified Pag-IBIG II
Housing Loan Amortizations
Employer Remittance via Electronic Submission of Remittance Schedule (eSRS)
Note: For Employer Remittance, the employer is required to generate the Payment Instruction Number (PIN) in the Pag-IBIG eSRS (https://www.pagibigfundservices.com/esrsemployer/default.aspx) before proceeding to the UCPB Bills Payment Portal.

Follow these steps to make your Pag-IBIG Payments

  1. Visit the Bills Payment Portal at https://bills.ucpb.com/portal/.
  2. Provide the needed information and print the system-generated payment slip.



  3. Proceed to any UCPB branch and pay.

For your convenience, you can also access the Bills Payment Portal at e-Banking Kiosks at any UCPB branch.

For inquiries and concerns, please contact your UCPB branch or our Customer Relations Center at (02) 8811-9111 or email crc@ucpb.com . You may also call the Pag-IBIG Fund at (02) 874-4244 or visit https://www.pagibigfund.gov.ph/.

Date published: February 28, 2020

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Attention: UCPB Trust Banking Group Clients

Advisory on Sending of Client Reports (Financial Statements)

In light of the Enhanced Community Quarantine period in Luzon, please be advised that UCPB – Trust Banking Group (UCPB TBG) might encounter delays in sending your financial reports for the period ended March 31, 2020.

If you have queries or concerns, please visit or call your maintaining branch. You may also call UCPB TBG at the ff. phone numbers:

For inquiries on Financial Statements: (02)8811-9000 loc. 6801

For Non-Discretionary Accounts and Unit Investment Tust Funds (UITFs): (02) 8811-9522

For Discretionary Accounts: (02)8811-9548

or send an email to trust@ucpb.com.

For your information and guidance. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, April 2, 2020 – Limay branch (Celebration of the Birth Anniversary of Francisco “Balagtas” Baltazar – Proclamation No. 936)
Friday, April 3, 2020 – Legaspi branch (Albay Day – Republic Act No. 11119)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

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