UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Attention: UCPB Visa Debit Cardholders with expired cards in November and December 2021

Please be advised that there is a delay in the replacement of your UCPB Visa Debit Card. You may temporarily replace your expired card with a local debit card from your maintaining branch.

You may also opt to do the following while your UCPB Visa Debit Card replacement is being processed:

Withdraw over-the-counter at any UCPB branch FREE OF CHARGE
Pay your bills, transfer funds and perform other transactions online using the UCPB App

We apologize for the inconvenience. We will let you know as soon as your Visa card replacement is already available.

For questions or clarifications, please get in touch with our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Date published: January 7, 2022

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

January 2022 SOA

Please be advised that there may be delays in the availability of your January 2022 Statement of Account (printed copy). Read more.

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