UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Delayed sending of September 2021 eSOA for some clients

Please be advised that some clients may experience delays in receiving the September 2021 eSOA via email.

eSOAs are being resent now. You may receive duplicate copies of your eSOA in the process.

We are sorry for the inconvenience.

For inquiries or concerns, please contact UCPB Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you.

Date published: October 12, 2021

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

Beware of SMS and Email Scams

It has come to our attention that some clients received text messages or emails asking them to verify their account for a system maintenance activity or to update their contact information by clicking on a link.

These are phishing and smishing scams out to steal a person’s information and funds. Read more.

Attention: UCPB iOS App Users

Please be advised that the old UCPB iOS App will no longer be available starting today, November 18, 2021. Kindly update your UCPB App through your Apple App Store. Read more.

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