UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Attention: All UCPB Checking Accountholders

Migration to eStatement for Checking Accounts

Please be advised that beginning October 2019, UCPB checking accountholders will only receive monthly Statements of Account via email.

Your September 2019 and succeeding statements of account will be sent via email in PDF format (eStatement) within five (5) days after month-end and will contain the scanned images of your issued checks. The eStatement is password-protected for security and is printable in case you need a hard copy.

Please note that this is a FREE service. Make sure that your email address with the Bank is updated.

For complete information on the UCPB eStatement Service, please visit https://www.ucpb.com/ucpbgoespaperless/

For questions or inquiries, please contact your UCPB branch, or the Customer Relations Center at (02) 811-9111 or email crc@ucpb.com.

Date published: September 09, 2019

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Attention: Pag-IBIG Members and Employers

Effective February 24, 2020 (Monday), the following Pag-IBIG payments are now accepted at any UCPB branch nationwide:

Member Savings
Modified Pag-IBIG II
Housing Loan Amortizations
Employer Remittance via Electronic Submission of Remittance Schedule (eSRS)

Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, February 27, 2020 – General Santos branch (31st Kalilangan Festival of the City of General Santos – Proclamation No. 904)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

BancNet System Maintenance: February 24 and 25, 2020 (9:00 pm-6:00 am)

Please be advised that the following channels will be unavailable from 9:00 pm of February 24, 2020 (Monday) to 6:00 am February 25, 2020 (Tuesday) due to a BancNet maintenance activity:

Interbank ATM Transactions
Transactions using UCPB Point-of-Sale (POS) terminals via BancNet
InstaPay via UCPB Connect and Mobile Banking
eGOV transactions

UCPB accountholders may continue to use UCPB Connect, Mobile Banking, CM.biz, CheckWriter.biz, PDC.biz and CCA.biz, and perform Point-of-Sale transactions and online purchases via VISA. UCPB ATMs will only be available for UCPB Cardholders.

We apologize for the inconvenience this may cause.

Thank you. Read more.

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