UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Free InstaPay and PESONet fund transfers until April 14, 2020

Please be advised that fund transfer charges for InstaPay and PESONet via UCPB’s electronic banking channels is waived from March 24, 2020 to April 14, 2020.This is to make things easier for clients who need to send money to their loved ones or make a donation to those in need at this difficult time.

The e-banking channels include UCPB Connect, Mobile App, CM.Biz and U-Remit.

For real-time fund transfers up to P50,000, please use InstaPay. For bigger amounts, please transfer funds using PESONet.

Due to the enhanced community quarantine, please be advised that the cut-off time for PESONet transfers is at 12:30 pm. Fund transfers after this time will be processed on the next banking day. Also, it’s best to check your balance before making another transaction to avoid duplicate transactions.

Not yet enrolled in UCPB Connect? Click here to enroll. To download the UCPB Mobile Banking App, please click here.

Date published: March 24, 2020

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

Attention: UCPB Trust Banking Group Clients

Advisory on Sending of Client Reports (Financial Statements)

In light of the Enhanced Community Quarantine period in Luzon, please be advised that UCPB – Trust Banking Group (UCPB TBG) might encounter delays in sending your financial reports for the period ended March 31, 2020.

If you have queries or concerns, please visit or call your maintaining branch. You may also call UCPB TBG at the ff. phone numbers:

For inquiries on Financial Statements: (02)8811-9000 loc. 6801

For Non-Discretionary Accounts and Unit Investment Tust Funds (UITFs): (02) 8811-9522

For Discretionary Accounts: (02)8811-9548

or send an email to trust@ucpb.com.

For your information and guidance. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, April 2, 2020 – Limay branch (Celebration of the Birth Anniversary of Francisco “Balagtas” Baltazar – Proclamation No. 936)
Friday, April 3, 2020 – Legaspi branch (Albay Day – Republic Act No. 11119)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

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