UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

BancNet System Maintenance: From 11:55 pm of October 23 to 1:25 am of October 24, 2020

Please be advised that InstaPay fund transfers via UCPB Connect and Mobile Banking will be unavailable from 11:55 pm of October 23 to 1:25 am of October 24, 2020 due to a BancNet system maintenance activity.

UCPB accountholders may use PESONet during the said period.

For inquiries, please call UCPB Customer Relations Center at (+632) 8811-9111 or email crc@ucpb.com

We apologize for the temporary inconvenience.

Thank you.

Date published: October 23, 2020

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

System Maintenance Activity: Tuesday, December 1, 2020 from 4:00 am to 7:00 am

Please be informed that the following services will be unavailable on December 1, 2020, Tuesday, from 4:00 am to 7:00 am due to a system maintenance activity:

Sending/Receiving OTPs for online (eCommerce) transactions
Enrollment to UCPB Connect (Internet Banking) using Visa Debit card details

We apologize for the inconvenience. Kindly schedule your transactions accordingly. Read more.

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