UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

System Maintenance Schedule: UCPB Mobile Banking App

Please be advised that UCPB Mobile Banking App will not be available from 7:00PM to 8:00PM tonight, December 11, 2019 (Wednesday), to give way for implementation of certain app enhancements.

In the meantime, you may transact online through UCPB Connect or our ATMs.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you.

Date published: December 11, 2019

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For more information, please contact
UCPB Trust Banking Group:
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trust@ucpb.com

Customer Advisories

UCPB Banking Operations in view of Taal Volcano Eruption

As of January 17, 2020, 11:00am

Due to the ongoing threat posed by the Taal volcano unrest, UCPB Lemery branch will remain temporarily closed while UCPB Tanauan and UCPB Sto. Tomas, Batangas branches will operate until 12:00 noon only.

Clients in these affected areas may continue to use UCPB ATMs, Connect and UCPB Mobile App.

For inquiries and assistance, please call or email our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you for bearing with us as we ensure the safety of everyone. Read more.

UCPB Banking Operations in view of Taal Volcano Eruption

As of January 16, 2020, 9:26am

Due to the ongoing threat posed by the Taal volcano unrest, UCPB Lemery branch will remain temporarily closed while UCPB Tanauan and UCPB Sto. Tomas, Batangas branches will operate until 12:00 noon only.

Clients in these affected areas may continue to use UCPB ATMs, Connect and UCPB Mobile App.

For inquiries and assistance, please call or email our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you for bearing with us as we ensure the safety of everyone. Read more.

InstaPay Downtime Advisory: January 16, 2020 (12:00mn – 12:30am)

Please be advised that InstaPay Transactions (sending and receiving) through UCPB Connect and the UCPB Mobile App will not be available from 12:00MN until 12:30AM of January 16, 2020 (Thursday), as advised by BancNet.

Please schedule your inter-bank transfers accordingly.

For other concerns or inquiries please call UCPB Customer Relations Center at (+632) 8811-9111 or email crc@ucpb.com.

Thank you. Read more.

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