UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

PESONet Advisory

Please be advised that the implementation of the PESONet Return Fee will not push through as directed by the Philippine Payments Management, Inc.

Thank you.

Date published: April 30, 2019

PESONet Transfer Returns

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons:

Incorrect beneficiary account number
Incorrect currency
Cancelled fund transfer

For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer.

To avoid these charges, and to make sure your PESONet transfers reach your recipients on time, please ensure that all details provided to the Bank are correct and valid before proceeding with your PESONet transactions.

If you have queries or concerns, please visit or call your maintaining branch. You may also contact our Customer Relations Center at (632) 811-9111 or crc@ucpb.com.

For your information and guidance.

Thank you.

Date published: March 15, 2019

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

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