UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

System Maintenance Schedule: June 8, 2019 (12AM) to June 9, 2019 (11:59PM)

Please be advised that BancNet will conduct a system maintenance starting, Saturday, June 8, 2019 from 12:00 AM until 11:59PM Sunday, June 9, 2019. No downtime is expected but the activity may affect system performance.

UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time.

We apologize for any inconvenience this may cause you.

Thank you.

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: November 16, 2019 (1am-2am)

Please be advised that the following channels will be unavailable on November 16, 2019 (Saturday), 1:00 AM until 2:00 AM due to a system maintenance activity:

UCPB Website
Connect
Mobile Banking
CM.Biz
CCA.biz
Checkwriter.biz
PDC.biz
U-Remit

UCPB accountholders may continue to use ATMs, and perform e-Commerce (online purchases via VISA and BancNet) and Point-of-Sale (POS) transactions.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

BancNet System Downtime Advisory: November 16 to 17, 2019 (11:45pm – 12:45am)

Please be advised that Inter-bank Fund Transfers via InstaPay (sending and receiving) through UCPB Connect and the UCPB Mobile App will not be available from 11:45pm of November 16 (Saturday) until 12:45am of November 17, 2019 (Sunday).

UCPB accountholders may continue to use ATMs, Connect and the Mobile Banking App during this time. Fund Transfers through PESONet will be available as well.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

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