UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
CM.Biz
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals
CCA.biz
Checkwriter.biz
PDC.biz

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

Thank you.

Date published: October 16, 2019

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As of May 29, 2020, 05:30:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Bounced Emails

We have received reports of bounced emails using the Yahoo email address.

We have been advised by our support service provider that this is most probably due to Yahoo’s tightened security controls.

To address this, kindly use an alternative email address in the meantime (Google, MS Outlook, etc).

Thank you. Read more.

System Maintenance: May 30, 2020 (12:01 am – 2:00 am)

Please be advised that the following channels will be unavailable on May 30, 2020 (Saturday), from 12:01 am to 2:00 am due to a system maintenance activity:

Interbank ATM Transactions
Point-of-Sale Transactions (POS)
Online purchases via VISA and BancNet

Meanwhile, CheckWriter.biz, PDC.biz and CCA.biz remain available.

We apologize for any inconvenience this may cause. Kindly schedule your transactions accordingly.

Thank you. Read more.

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