UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
CM.Biz
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals
CCA.biz
Checkwriter.biz
PDC.biz

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

Thank you.

Date published: October 16, 2019

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: November 16, 2019 (1am-2am)

Please be advised that the following channels will be unavailable on November 16, 2019 (Saturday), 1:00 AM until 2:00 AM due to a system maintenance activity:

UCPB Website
Connect
Mobile Banking
CM.Biz
CCA.biz
Checkwriter.biz
PDC.biz
U-Remit

UCPB accountholders may continue to use ATMs, and perform e-Commerce (online purchases via VISA and BancNet) and Point-of-Sale (POS) transactions.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

BancNet System Downtime Advisory: November 16 to 17, 2019 (11:45pm – 12:45am)

Please be advised that Inter-bank Fund Transfers via InstaPay (sending and receiving) through UCPB Connect and the UCPB Mobile App will not be available from 11:45pm of November 16 (Saturday) until 12:45am of November 17, 2019 (Sunday).

UCPB accountholders may continue to use ATMs, Connect and the Mobile Banking App during this time. Fund Transfers through PESONet will be available as well.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

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