UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Attention: All UCPB Visa Cardholders

For your added protection, we have implemented additional verification on online purchases using UCPB Visa Card.

Your card will only be accepted in Verified by Visa sites (identified by the Verified by Visa logo ) and selected online merchants.

Please update your mobile number with the Bank so you may receive the One Time Password which may be required for your online purchases.

For further questions or clarifications, you may get in touch with our Customer Relations Center at (02) 8811-9111 or crc@ucpb.com.

For more information about Verified by Visa , please click here: https://www.ucpb.com/verifiedbyvisa/faq.html

Thank you.

Date published: November 4, 2019


Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants.

For questions or concerns, you may call or email our Customer Relations Center at (02)88119111 / crc@ucpb.com or your maintaining branch.

Please also visit our website at https://www.ucpb.com/protect for more card security tips.

Thank you.

Date published: September 23, 2019
Updated: October 10, 2019

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Customer Advisories

Attention: UCPB LoanEasy Clients

In light of the Modified Enhanced Community Quarantine, the Consumer Banking Group will temporarily operate with a skeletal workforce and its G/F and 5F offices at the UCPB Head Office in Makati City will be temporarily closed until August 18, 2020. Read more.

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