UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Attention: All UCPB Visa Cardholders

For your added protection, we have implemented additional verification on online purchases using UCPB Visa Card.

Your card will only be accepted in Verified by Visa sites (identified by the Verified by Visa logo ) and selected online merchants.

Please update your mobile number with the Bank so you may receive the One Time Password which may be required for your online purchases.

For further questions or clarifications, you may get in touch with our Customer Relations Center at (02) 8811-9111 or crc@ucpb.com.

For more information about Verified by Visa , please click here: https://www.ucpb.com/verifiedbyvisa/faq.html

Thank you.

Date published: November 4, 2019


Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants.

For questions or concerns, you may call or email our Customer Relations Center at (02)88119111 / crc@ucpb.com or your maintaining branch.

Please also visit our website at https://www.ucpb.com/protect for more card security tips.

Thank you.

Date published: September 23, 2019
Updated: October 10, 2019

Quick Links

Product Name NAVPU YTD Return

As of Nov 15, 2019, 05:53:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: November 16, 2019 (1am-2am)

Please be advised that the following channels will be unavailable on November 16, 2019 (Saturday), 1:00 AM until 2:00 AM due to a system maintenance activity:

UCPB Website
Connect
Mobile Banking
CM.Biz
CCA.biz
Checkwriter.biz
PDC.biz
U-Remit

UCPB accountholders may continue to use ATMs, and perform e-Commerce (online purchases via VISA and BancNet) and Point-of-Sale (POS) transactions.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

BancNet System Downtime Advisory: November 16 to 17, 2019 (11:45pm – 12:45am)

Please be advised that Inter-bank Fund Transfers via InstaPay (sending and receiving) through UCPB Connect and the UCPB Mobile App will not be available from 11:45pm of November 16 (Saturday) until 12:45am of November 17, 2019 (Sunday).

UCPB accountholders may continue to use ATMs, Connect and the Mobile Banking App during this time. Fund Transfers through PESONet will be available as well.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery to you.

Thank you. Read more.

Copyright 2016 UCPB. All Rights Reserved.