UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Customer Service Advisory

You may have received loan offers via text message from individuals claiming to be from UCPB.

Please be advised that these text messages did not come from UCPB. Official communication from the Bank through text message will indicate UCPB as the sender name.

The Bank values your privacy and will not share your contact details without your consent. We strongly recommend for you to remain vigilant and refrain from giving out your personal information by phone/email or posting it in social media as this may easily be accessed by enterprising individuals who misrepresent companies for their own benefit.

If you receive similar text messages, please report it immediately to the UCPB Customer Relations Center at crc@ucpb.com.

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

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