UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Customer Advisories

BSP and PDIC Circulars

PESONet Transfer Returns Edit Entry

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons:
Incorrect beneficiary account number
Incorrect currency
Cancelled fund transfer
For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer. Read More.

PESONet Transfer Returns Edit Entry

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons: Incorrect beneficiary account number Incorrect currency Cancelled fund transfer For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer. To avoid these charges, and to make sure your PESONet transfers reach your recipients on time, please ensure that all details provided to the Bank are correct and valid before proceeding with your PESONet transactions. If you have queries or concerns, please visit or call your maintaining […] Read More.

System Maintenance Schedule: March 16, 2019 (12mn-3am) Edit Entry

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 3:00 AM on March 16, 2019 (Saturday): UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz CCA.biz Checkwriter.biz PDC.biz Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Local Holidays Edit Entry

Please be advised of the following local holidays and the UCPB branches that will be closed:
Friday, March 22, 2019 - Dasmariñas, Imus, Molino, and Rosario branch (Birth Anniversary of Gen. Emilio Aguinaldo - Proclamation No. 694)
Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read More.

System Maintenance Schedule: March 8, 2019 (10-11pm) Edit Entry

Please be advised that the following services will be unavailable from 10:00 to 11:00 PM on March 8, 2019 (Friday) due to scheduled system maintenance: UCPB ATM cards transacting through other ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (receiving) BancNet eGov Payments​ UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use UCPB ATMs, Internet and Mobile Banking facilities including e-Commerce transactions (Internet purchases via VISA). Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: March 9, 2019 (12mn-2am) Edit Entry

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 2:00 AM on March 9, 2019 (Saturday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: March 3, 2019 (12mn-2am) Edit Entry

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 2:00 AM on March 3, 2019 (Sunday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 28, 2019 (12-12:30am) Edit Entry

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 12:30 AM of February 28, 2019 (Thursday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 25, 2019 (12mn to 3am) Edit Entry

Please be advised that the following e-Commerce facilities will be unavailable from 12:00 midnight to 3:00 AM on February 25, 2019 (Monday) due to a scheduled system maintenance: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 22, 2019 (12mn to 3am) Edit Entry

Please be advised that UCPB Connect, Mobile Banking and UCPB CM.Biz will be unavailable from 12 midnight to 3:00 AM on February 22, 2019 (Friday) due to scheduled system maintenance. Our ATMs will be available during this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 20, 2019 (11:55pm) to Feb. 21, 2019 (4am) Edit Entry

Please be advised that the following BancNet services will be unavailable from 11:55 PM of February 20, 2019 (Wednesday) to 4:00 AM of February 21, 2019 (Thursday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 20, 2019 (12mn to 3am) Edit Entry

Please be advised that UCPB Connect, Mobile Banking and UCPB CM.Biz will be unavailable from 12 midnight to 3:00 AM on February 20, 2019 due to scheduled system maintenance. Our ATMs will be available during this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 17, 2019 (12mn-1am) Edit Entry

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 1:00 AM on February 17, 2019 (Sunday): Point-of-Sale (POS) Terminals (via BancNet) e-Commerce transactions (online purchases via BancNet) Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: Feb. 10, 2019 (12mn-2am) Edit Entry

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 2:00 AM on February 10, 2019 (Sunday):
UCPB Connect
ATMs
Mobile Phone Banking
Point-of-Sale (POS) Terminals
e-Commerce transactions (online purchases via VISA and Bancnet)
CM.Biz
My 1Time Payment
Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: Jan. 26, 2019 (12nn-2pm) Edit Entry

Please be advised that the following electronic banking channels will be unavailable on January 26, 2019 (Saturday) from 12:00 noon to 2:00 PM: CCA.biz CheckWriter.biz PDC.biz We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

2014
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Relocation of UCPB Ilaya Branch Effective January 2012
Attention: Checking Account Holders (Multi-One, Regular Checking Account and PERKS Account Client)
2010

PESONet Transfer Returns

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons:

Incorrect beneficiary account number
Incorrect currency
Cancelled fund transfer

For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer. Read More.

PESONet Transfer Returns

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons: Incorrect beneficiary account number Incorrect currency Cancelled fund transfer For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer. To avoid these charges, and to make sure your PESONet transfers reach your recipients on time, please ensure that all details provided to the Bank are correct and valid before proceeding with your PESONet transactions. If you have queries or concerns, please visit or call your maintaining… Read More.

System Maintenance Schedule: March 16, 2019 (12mn-3am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 3:00 AM on March 16, 2019 (Saturday): UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz CCA.biz Checkwriter.biz PDC.biz Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, March 22, 2019 – Dasmariñas, Imus, Molino, and Rosario branch (Birth Anniversary of Gen. Emilio Aguinaldo – Proclamation No. 694)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read More.

System Maintenance Schedule: March 8, 2019 (10-11pm)

Please be advised that the following services will be unavailable from 10:00 to 11:00 PM on March 8, 2019 (Friday) due to scheduled system maintenance: UCPB ATM cards transacting through other ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (receiving) BancNet eGov Payments​ UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use UCPB ATMs, Internet and Mobile Banking facilities including e-Commerce transactions (Internet purchases via VISA). Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: March 9, 2019 (12mn-2am)

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 2:00 AM on March 9, 2019 (Saturday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: March 3, 2019 (12mn-2am)

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 2:00 AM on March 3, 2019 (Sunday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 28, 2019 (12-12:30am)

Please be advised that the following BancNet services will be unavailable from 12:00 AM to 12:30 AM of February 28, 2019 (Thursday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 25, 2019 (12mn to 3am)

Please be advised that the following e-Commerce facilities will be unavailable from 12:00 midnight to 3:00 AM on February 25, 2019 (Monday) due to a scheduled system maintenance: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 22, 2019 (12mn to 3am)

Please be advised that UCPB Connect, Mobile Banking and UCPB CM.Biz will be unavailable from 12 midnight to 3:00 AM on February 22, 2019 (Friday) due to scheduled system maintenance. Our ATMs will be available during this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 20, 2019 (11:55pm) to Feb. 21, 2019 (4am)

Please be advised that the following BancNet services will be unavailable from 11:55 PM of February 20, 2019 (Wednesday) to 4:00 AM of February 21, 2019 (Thursday) due to scheduled system maintenance: UCPB ATM cards transacting through other BancNet ATMs and POS terminals Other banks’ ATM card transacting through UCPB ATMs Inter-bank Fund Transfers via InstaPay (sending and receiving) BancNet eGov Payments UCPB Point-of-Sale (POS) terminals UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time. Please schedule your transactions accordingly. We apologize for any inconvenience this may cause you. Thank you. Read More.

System Maintenance Schedule: Feb. 20, 2019 (12mn to 3am)

Please be advised that UCPB Connect, Mobile Banking and UCPB CM.Biz will be unavailable from 12 midnight to 3:00 AM on February 20, 2019 due to scheduled system maintenance.

Our ATMs will be available during this time. Please schedule your transactions accordingly.

We apologize for any inconvenience this may cause you.

Thank you. Read More.

System Maintenance Schedule: Feb. 17, 2019 (12mn-1am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 1:00 AM on February 17, 2019 (Sunday): Point-of-Sale (POS) Terminals (via BancNet) e-Commerce transactions (online purchases via BancNet) Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: Feb. 10, 2019 (12mn-2am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 2:00 AM on February 10, 2019 (Sunday):

UCPB Connect
ATMs
Mobile Phone Banking
Point-of-Sale (POS) Terminals
e-Commerce transactions (online purchases via VISA and Bancnet)
CM.Biz
My 1Time Payment

Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you.

Thank you. Read More.

System Maintenance Schedule: Jan. 26, 2019 (12nn-2pm)

Please be advised that the following electronic banking channels will be unavailable on January 26, 2019 (Saturday) from 12:00 noon to 2:00 PM: CCA.biz CheckWriter.biz PDC.biz We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: December 22, 2018 (10:30pm-12:30am)

Please be advised that all UCPB card transactions will temporarily be unavailable on December 22, 2018 (Saturday) from 10:30 p.m. to 12:30 a.m. due to a scheduled system maintenance. The following will be affected: UCPB ATMs ATM Transactions via UCPB and Other Banks’ ATMs POS Purchase Transactions (Bancnet and Visa) E-Commerce/Online Transactions (Bancnet and Visa) UCPB Connect and the UCPB Mobile Apps will be available. Thank you. Read More.

UCPB Holiday Schedule 2018

In observance of the Christmas holidays, all UCPB branches will be closed on the following dates: December 24, 2018, Monday – Christmas Eve December 25, 2018, Tuesday – Christmas Day December 31, 2018, Monday – New Year’s Eve January 1, 2019, Tuesday – New Year’s Day We will resume regular banking operations on: December 26-28, 2018 January 2, 2019 We encourage you to use UCPB ATMs and UCPB Connect, the Bank’s online and mobile banking facilities, for your banking transactions during this time. Thank you. Read More.

Attention: UCPB Mobile Banking Users

Please be advised that the InstaPay Service will not be available from 12:00 midnight to 8:00am of Wednesday, December 19, 2018 due to a scheduled system upgrade. During this time, you may continue to use the other services of the UCPB Mobile Phone Banking facility. We apologize for any inconvenience that you may experience during this time. We are doing this to serve you better. Thank you. Read More.

UCPB Freedom of Information Manual

In line with the Philippine government’s policy of full disclosure of its transactions involving public interest, subject to reasonable conditions prescribed by law and Executive Order No. 02, Series of 2016, which aims to operationalize the people’s constitutional right to information, United Coconut Planters Bank adopts this Freedom of Information Manual. Click here to read the full UCPB Freedom of Information Manual. Read More.

UCPB Data Privacy Statement

Customer privacy is of utmost importance to us. At UCPB we are committed to safeguard your personal and account information, protect them from data corruption, compromise or loss, ensure information security, and use them only as you would want us to, or as law allows. Click here to view the entire statement. Read More.

System Maintenance Schedule: December 7&8, 2018 (12mn-3am)

Please be advised that the following electronic banking channels will not be available from 12:00 AM to 3:00 AM on December 7, 2018 (Friday) and December 8, 2018 (Saturday): UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Check Payments for Globe and Innove

Please be advised that effective November 15, 2018, a minimum amount of Php 1,000 shall be accepted for all check payments for Globe and Innove. For your convenience, you may also use our electronic banking facilities to settle your telco payments: UCPB Connect, UCPB Mobile Phone Banking and ATMs. Read More.

UCPB La Union Branch Relocation

UCPB La Union Branch Relocation

UCPB La Union Branch is moving to its new home at the Nisce Business Center, Quezon Avenue, Brgy. Catbangen, San Fernando City, La Union on December 17, 2018 (Monday).

Our contact details remain the same:

(072) 700-0811, 242-0491, 888-5733
launion@ucpb.com

For inquiries, please get in touch with us at the abovementioned numbers.

Thank you! Read More.

UCPB adopts the No Gift Policy

UCPB adopts the No Gift Policy

In the spirit of good governance and the Bank’s personal and proactive service, UCPB adopts the No Gift Policy which mandates all UCPB associates not to solicit or receive, directly or indirectly, any gift from any person or group that is given to them in connection with their official duties. Click here to view the entire policy. Read More.

Attention: All UCPB Accountholders

Please be advised that UCPB Connect and UCPB CM.Biz are experiencing system slowdown. For your online transactions, please use the UCPB Mobile App and other electronic channels (ATM, POS, and e-commerce transactions via VISA and BancNet). We apologize for the inconvenience this may cause you. Rest assured, we are already working to resolve this as soon as possible. Thank you. Read More.

Advisory: Typhoon Rosita

Please be advised that the following branches are closed today, October 30, 2018 due to inclement weather: UCPB Cauayan UCPB Dagupan UCPB La Union UCPB Santiago UCPB Solano UCPB Tuguegarao The following branches have shortened banking hours today: UCPB Baguio – up to 11:00 AM UCPB Urdaneta – up to 12:00 noon UCPB Vigan – up to 1:00 PM Our ATMs and other electronic banking channels are available. Thank you very much. Read More.

System Maintenance Schedule: October 23, 2018 (12mn-2:30am)

Please be advised that all BancNet services will not be available due to a scheduled system maintenance on October 23, 2018 (Tuesday) from 12:00 AM to 2:30 AM: Interbank ATM transactions including Interbank Fund Transfer (IBFT) and Mobile Reload Point-of-Sale (POS) transactions via BancNet e-Commerce transactions (Internet purchases via BancNet) InstaPay eGov transactions ATM transactions of UCPB ATM Cardholders through UCPB ATM terminals will be available. Thank you. Read More.

System Maintenance Schedule: October 20 & 21, 2018 (12mn-3am)

Please be advised that the following electronic banking channels will not be available on October 20, 2018 (Saturday) and October 21, 2018 (Sunday) from 12:01 AM to 3:00 AM: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Attention: UCPB Visa Debit EMV Cardholders

Attention: UCPB Visa Debit EMV Cardholders

Please be advised that cardholders who have not yet activated their UCPB Visa Debit EMV cards will no longer be able to use their cards by December 11, 2018. Activate your card as soon as possible to avoid inconvenience. Read More.

Attention: eGOV users

Please be advised that the BancNet eGOV will be unavailable on the October 2, 2018 (Tuesday), from 12:01 AM to 1:30AM and 10:00PM to 11:59PM due to a scheduled system upgrade. Transactions will not be processed at this time.

Please schedule your government payments accordingly.

Thank you. Read More.

System Maintenance Schedule: September 27, 2018 (12mn-4am)

Please be advised that the following electronic banking channels will not be available on September 27, 2018 (Thursday) from 12:00 AM to 4:00 AM: UCPB Connect Mobile Phone Banking The rest of our e-channel facilities (CM.biz, My1Time Payment, e-commerce transactions – internet purchase via VISA and BancNet), our ATMs, and our Point-of-Sale (POS) Terminals are available. We apologize for the inconvenience that you will experience during this time. We are doing these to ensure consistent and improved service delivery for you. Thank you. Read More.

Attention: Mobile Phone Banking Clients

Please be advised that the BUY LOAD facility of our Mobile Phone Banking App is temporarily unavailable. We apologize for the inconvenience this may cause you. You may still purchase cellphone load through UCPB ATMs. Rest assured, we are already working to resolve this as soon as possible and we will inform you once the Buy Load facility is available. Thank you. Read More.

Attention: Career Event Applicants

While it is our desire to offer our applicants lasting and fulfilling careers, safety is still our top priority. Thus, the career event for September 15, 2018 is postponed due to inclement weather. For candidates who confirmed attendance, we will reach out to your mobile for the new schedule. For inquiries, you may email recruitment@ucpb.com. Thank you. Read More.

Advisory: Typhoon Ompong

Please be advised that the following branches are closed on Friday, September 14, 2018 due to inclement weather: UCPB Cauayan UCPB Santiago UCPB Solano UCPB Tuguegarao The following branches have shortened banking hours today: UCPB Balagtas – up to 12:00 noon UCPB Cabanatuan – up to 12:00 noon UCPB Dagupan – up to 12:00 noon UCPB Laoag – up to 12:00 noon UCPB Vigan – up to 12:00 noon UCPB Baliuag – up to 1:00 PM UCPB La Union – up to 1:00 PM UCPB Meycauayan – up to 1:00 PM UCPB Paniqui – up to 1:00 PM UCPB San Fernando – up to 1:00 PM UCPB Tarlac – up to 1:00 PM UCPB Angeles – up to 2:00 PM… Read More.

Attention: Mobile Phone Banking Clients

As of September 11, 2018, 2:20PM. Please be advised that our Mobile Phone Banking apps are temporarily unavailable. We apologize for the inconvenience this may cause you. Rest assured, we are already working to resolve this as soon as possible. We shall provide you with an update on the system availability at 4PM today. Read More.

Additional One Day Clearing Extension

Due to connectivity issues encountered by the Philippine Clearing House Corporation (PCHC), please be informed that August 28 check deposits will be available tomorrow, August 30, 2018 (Thursday) at 10:00 AM. If you have questions or concerns, please contact your UCPB maintaining branch or the Customer Relations Center at 811-9111 or crc@ucpb.com. Thank you. Read More.

System Maintenance Schedule: July 26, 2018 (1am to 3am)

System Maintenance Schedule: July 26, 2018 (1am to 3am)

Attention: UCPB Connect & CM.biz Users Please be advised that the UCPB Connect and CM.Biz Internet Banking facilities will not be available for two hours on Thursday, July 26, 2018 from 1:00am to 3:00am due to a scheduled service maintenance activity. During this time, you may continue to use the UCPB Mobile Phone Banking facility or transact using your UCPB Debit or eMoney Card through ATMs and POS terminals. Please schedule your electronic banking transactions accordingly. We apologize for any inconvenience that you may experience during this time. Read More.

UCPB Marikina Branch Relocation

UCPB Marikina Branch Relocation

UCPB Marikina Branch will be ready to serve you at its new home at the Ground Floor, C.T. Paz Building, J.P. Rizal Street, Brgy. Sta. Elena, Marikina City on May 15, 2018 (Tuesday). Read More.

Customer Service Advisory

Posted April 27, 2018, 3:00 PM Due to a technical problem in connecting to the SWIFT network, all incoming and outward remittances for both foreign and local transactions cannot be processed at this time. We are already working to resolve the problem. We will provide another update in an hour. We apologize for the inconvenience this may cause you. If you have any questions or concerns, please get in touch with our Customer Relations Center at 811-9111 or email crc@ucpb.com. Thank you. Read More.

One Time Password (OTP)

One Time Password (OTP)

Effective April 3, 2018, UCPB cardholders will need a One-Time Password (OTP) when shopping online from Verified by Visa merchants*.
*merchants may opt not to require the OTP

Your OTP will be sent to your mobile phone, so make sure you update your mobile phone number with UCPB. Read More.

Bangko Sentral ng Pilipinas (BSP) and Philippine Deposit Insurance Corporation (PDIC) Postings

PDIC Regulatory Issuance 2009-03: Determination of Beneficial Ownership of Legitimate Deposits PDIC Bulletin No 2004-04: Treatment of Joint Deposit Accounts for Purposes of Deposit Insurance and the Determination of Insured Deposits in Cases Where Depositors have Obligations with the Closed Bank PDIC Regulatory Issuance 2011-03: Rules Governing Requests for Reconsideration of Denied Deposit Insurance Claims BSP Circular No 730 Series of 2011: Updated Rules Implementing the truth in Lending Act to Enhance Loan Transaction Transparency Read More.

ERRATUM

In our eStatement advisory regarding Updates on Current Accounts, we wrote: “Checkbook fee for UCPB Regular Checks, Multi-One and Perks has been adjusted effective January 15, 2018, as follows: Personal Checks (50 pcs. per checkbook) from Php175 to Php200 and Commercial Checks (100 pcs. per checkbook) from Php350 to Php500.” The updated fee for Personal Checks (50 pcs. per checkbook) should have been Php250 instead of Php200. We apologize for the confusion this may have caused. Read More.

System Maintenance Schedule: March 10, 2018 (11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 10, 2018 (Saturday) from 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Attention: Clients with March 1 Check Deposits

Please be advised that due to a system slowdown encountered yesterday, some of the check deposits on March 1, 2018 will be reflected as part of available balance on Monday, March 5, 2018. If your check deposit was affected and you need to use said funds today for your transactions please visit any of our branches. We apologize for the inconvenience this may cause you. For questions or clarifications, you may contact our Customer Relations Center at 811-9111 or crc@ucpb.com. Thank you. Date published: March 2, 2018 Read More.

System Maintenance Schedule: March 4, 2018 (12am-3am, 11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 4, 2018 (Sunday) from 12:00 AM to 3:00 AM and 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: Feb. 24 & 25, 2018 (12mn-4am)

Please be advised that the following electronic banking channels will not be available on February 24, 2018 (Saturday) and February 25, 2018 (Sunday) from 12:00 AM to 4:00 AM: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Telebanking Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

System Maintenance Schedule: Feb. 11, 2018 (12mn-4am)

Please be advised that the following electronic banking channels will be unavailable on February 11, 2018 (Sunday) from 12:00 midnight to 4:00 AM: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz Telebanking My 1Time Payment We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read More.

Attention: All UCPB Visa Debit Cardholders

For your added security, we will implement the use of One-Time Password (OTP) for your online purchases. Kindly ensure that you update your mobile number and email address with your maintaining branch.

While the OTP is not yet in place, we have reduced the transaction limit for online purchases to Php5,000 per day effective February 5, 2018. If you wish to have a higher limit, please visit your UCPB maintaining branch.

Thank you. Read More.

Attention: SSS Members and Employers (Update)

Attention: SSS Members and Employers (Update)

Please be advised that acceptance of payments for SSS monthly contributions and loan payments through UCPB is temporarily discontinued until further notice as we enhance our system for the implementation of the SSS Electronic Collection System (e-CS).

In the meantime, please pay through SSS branches with tellering services and Bayad Centers. We shall provide a separate advisory once we resume acceptance of payments. Read More.

System Maintenance Schedule: Jan. 28, 2018 (12mn-2am)

Please be advised that the following electronic banking channels will be unavailable on Sunday, January 28, 2018, from 12:00 midnight to 2:00 am: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment We apologize for the inconvenience that you will experience during this time. We are doing these to ensure consistent and improved service delivery for you. Thank you. Read More.

Emergency System Maintenance: January 15, 2018

Please be advised that the following electronic banking channels will be unavailable on Monday, January 15, 2018, from 11p.m. to 12 midnight:

UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs)
Point-of-Sale Terminals
e-Commerce transactions (internet purchases via VISA and BancNet)

The rest of our e-channel facilities (UCPB Connect, CM.biz, My1Time, and Mobile Phone Banking) will not be affected by said maintenance activity.

We apologize for the inconvenience that you will experience during this time.

We are doing these to ensure consistent and improved service delivery for you. Thank you. Read More.

Updated Checkbook Fee

Updated Checkbook Fee

Please be advised on the updated checkbook fee as a result of the increase in the Documentary Stamp Tax (DST) on all Bank Checks and Drafts as provided in R.A. 10963 or the Tax Reform for Acceleration and Inclusion (TRAIN) Act. Read More.

UCPB Holiday Schedule 2017

UCPB Holiday Schedule 2017

In celebration of the new year, UCPB branches will be closed on December 30, 2017 to January 1, 2018, and will resume operations on January 2, 2018.

Please note that January 2, 2018 (Tuesday) has been declared as a non-clearing holiday by the Philippine Clearing House Corporation (PCHC). As such, check deposits on January 2, 2018 will be cleared by 12 noon of January 4, 2018 (Thursday).

We encourage you to use UCPB ATMs and UCPB Connect, our online and mobile banking facilities, for your banking transactions during this time. Read More.

Attention: UCPB Mobile Phone Banking Users

December 18, 2017, 10:00AM

The UCPB Mobile Phone Banking app is currently undergoing system maintenance. Please use the UCPB Connect Internet Banking facility for your online banking transactions. Click here.

We apologize for the inconvenience this may cause you.

Thank you. Read More.

System Maintenance Schedule: December 16, 2017

Please be advised that the following electronic banking channels will be unavailable on Saturday, December 16, 2017, from 12 midnight until 2 am:

UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs)
UCPB Connect, CM.Biz, Mobile Phone Banking Service
Point-of-Sale Terminals
e-Commerce transactions (internet purchases via VISA and BancNet)

Kindly schedule your electronic banking transactions before or after the scheduled service interruption.

We apologize for the inconvenience that you will experience during this time.

We are doing these to ensure consistent and improved service delivery for you. Thank you. Read More.

ATTENTION: All UCPB Accountholders

Please be advised that all UCPB ATMs, electronic banking channels (UCPB Connect, Mobile Phone Banking, POS transactions, My1Time, CM.Biz), and e-commerce transactions (internet purchases via Visa and BancNet) will not be available due to system maintenance on the following schedules:

Wednesday, December 6, 2017, from midnight until 2:00 am
Thursday, December 7, 2017, from midnight until 2:00 am

During these times, UCPB Accountholders will not be able to transact in other banks’ ATMs. Please schedule your banking transactions accordingly.

We apologize for any inconvenience that you may experience during this time. Thank you. Read More.

ADVISORY

In observance of Bonifacio Day, all UCPB branches will be closed on Thursday, November 30, 2017. UCPB’s electronic banking facilities including UCPB ATMs, UCPB Connect, the Bank’s online banking channel, and UCPB Mobile Banking will remain available for balance inquiries, fund transfers and bills payment transactions.

Regular banking transactions will resume on Friday, December 1, 2017. Read More.

Customer Advisory

November 20, 2017, Update as of 12:45PM

Please be informed that all our branches are all back online and ready to process your over-the-counter banking transactions.

Thank you for your patience and understanding. Read More.

System Maintenance Schedule: October 22, 2017

Please be advised that the following electronic banking channels will be unavailable on Sunday, October 22, 2017, from 12 midnight until 6 am: UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) UCPB Connect UCPB CM.Biz UCPB Mobile Phone Banking Service Point-of-Sale Terminals e-Commerce transactions (internet purchases via VISA and BancNet) Kindly schedule your electronic banking transactions before or after the scheduled service interruption. We apologize for the inconvenience that you will experience during this time. We are doing these to ensure consistent and improved service delivery for you. Thank you. Date published: October 18, 2017 Read More.

Attention: E-banking Users

Please be advised that the following electronic banking channels will be unavailable on Sunday, October 8, 2017, from 12 midnight until 6 am: UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) UCPB Connect UCPB CM.Biz UCPB Mobile Phone Banking Service Point-of-Sale Terminals e-Commerce transactions (internet purchases via VISA and BancNet) Kindly schedule your electronic banking transactions before or after the scheduled service interruption. We apologize for the inconvenience that you will experience during this time. We are doing these to ensure consistent and improved service delivery for you. Thank you. Read More.

Attention: All UCPB Accountholders

September 30, 2017, 3:00pm

Please be informed that our system downtime has been resolved and you may now make your banking transactions using all our electronic banking facilities including ATMs, online banking, mobile banking and telebanking channels.

Thank you. Read More.

Attention: eGOV Users

Please be advised that the BancNet eGov facility will be unavailable from 2:30AM to 8:30AM on Wednesday, September 27, 2017. Read More.

ADVISORY

10:30 am Update Our Lucena Centro, Lucena Guinto, San Pablo, Sto. Tomas, and Tanauan branches will be open until 12 noon only. Due to inclement weather, UCPB branches in Metro Manila are closed today, Tuesday, September 12, 2017. Our ATMs, internet banking, and mobile banking facilities are online. Thank you. Read More.

Quick Links

Product Name NAVPU YTD Return

As of Mar 22, 2019, 05:30:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

Extended Banking Hours and Saturday Banking for BIR Payments

Register, File and Pay before April 15, 2019, through UCPB’s BIR eFPS or over-the-counter in UCPB branches.

Select UCPB branches will be extending their branch operations until 5PM in April, or will be Open on Saturdays to accommodate payments.

Manila / Pasay
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Aseana City Ground Floor, Sole Mare Parksuites, Bradco Avenue Aseana Business Park, Parañaque City
010-205
052
Up to 5PM from April 1-15
Open on April 6
Binondo 509-513 Quintin Paredes St. Binondo, Manila
010-127
030
Up to 5PM from April 1-15
Open on April 13
Coral Way GF Fly Ace Corporate Building No. 13 Coral Way, Central Business Park, Pasay City
010-197
051
Up to 5PM from April 1-15
Open on April 6
Elcano 601-603 Elcano cor. San Nicolas St. Binondo Manila
010-156
029
Up to 5PM from April 1-15
Open on April 13
Escolta FUB Bldg., David St., Escolta, Manila
010-031
030
Up to 5PM from April 1-15
Open on April 6
FB Harrison G/F AIMS Building, Arnaiz Avenue cor. FB Harrison Street, Pasay City
010-042
051
Up to 5PM from April 1-15
Open on April 6
Juan Luna First Binondo Centre Building, 524 Juan Luna Street, Binondo, Manila
010-161
030
Up to 5PM from April 1-15
Open on April 13
Malate Unit G4 Golden Empire Tower Building, 1322 Roxas Boulevard, Padre Faura St, Ermita, Manila
010-146
033
Up to 5PM from April 1-15
Open on April 13
Malibay 715 EDSA Malibay, Pasay City
010-115
051
Up to 5PM from April 1-15
Open on April 13
P. Ocampo U/GF Torre Lorenzo Bldg. Taft cor. P. Ocampo St.,Malate Manila
010-066
033
Up to 5PM from April 1-15
Open on April 13
P. Paterno 713 P. Paterno St. Quiapo,Manila
010-009
032
Up to 5PM from April 1-15
Open on April 13
San Andres Marc 2000 Tower, 1973 San Andres St. cor. Taft Ave., Malate, Manila
010-011
033
Up to 5PM from April 1-15
Open on April 6
Soler 949-951 Aceada Bldg. Soler St. Tondo Manila
010-190
030
Up to 5PM from April 1-15
Open on April 13
Tomas Mapua 490 Traveller’s Life Bldg. TM Kalaw St. Ermita Manila
010-120
033
Up to 5PM from April 1-15
Open on April 6
TM Kalaw Han Chiong Bldg.,725 T.Mapua St., Sta.Cruz Mla
010-003
031
Up to 5PM from April 1-15
Open on April 13
UN Avenue MCM Bldg., UN Avenue cor. Gen Luna St Ermita Manila
010-101
034
Up to 5PM from April 1-15
Open on April 13
Makati / Taguig
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Main Office Branch Grd. Flr., UCPB Executive Office Bldg., Makati Avenue, Makati City
010-000
50
Up to 5PM from April 1-15
32nd Street Global City F1 Bldg. 32nd St., Bonifacio Global City, Taguig
010-194
44
Up to 5PM from April 1-15
Open on April 13
Aguirre East Offices Building, 114 Aguirre Street, Legaspi Village, Makati City
010-046
47
Up to 5PM from April 1-15
Open on April 6
Ayala Avenue G/F BPI Philamlife Bldg. 6811 Ayala Ave., Makati City
010-005
47
Up to 5PM from April 1-15
Chino Roces G/F Alegria Bldg. 2229 Chino Roces Avenue,  Makati City
010-175
48
Up to 5PM from April 1-15
Open on April 13
Dela Rosa Unit 109 Asian Mansion I Dela Rosa St. cor. Paseo De Roxas, Legaspi Village, Makati City
010-043
47
Up to 5PM from April 1-15
Global City G/F Fort Palm Spring Bldg., 30th St., cor. 1st Ave., Bonifacio Global City. Taguig
010-183
44
Up to 5PM from April 1-15
Open on April 6
Guadalupe Tan Hock Building, P. Burgos Corner EDSA, Guadalupe Nuevo, Makati City
010-199
50
Up to 5PM from April 1-15
Open on April 13
Herrera G/F Cohero Corporate Center 116 V.A. Rufino St., Legaspi Village, Makati City
010-060
47
Up to 5PM from April 1-15
Open on April 13
JP Rizal 905 J. P. Rizal Santiago Street, Brgy. Poblacion, Makati City
010-097
49
Up to 5PM from April 1-15
Open on April 13
Makati Avenue G/F Somerset Olympia Condominium, Makati Avenue, Makati City
010-063
47 – 50
Up to 5PM from April 1-15
Marvin Plaza G/F Marvin Plaza Bldg. Chino Roces Ave., Makati City
010-149
48
Up to 5PM from April 1-15
Open on April 6
McKinley Hill IPC Bldg. Upper Mckinley Road, Fort Bonifacio, Taguig City
010-195
44
Up to 5PM from April 1-15
Open on April 13
Metropolitan Avenue G/F Bormaheco Bldg., 1046 Metropolitan Ave. Corner Zapote St., Barangay Sta. Cruz, Makati City
010-176
49
Up to 5PM from April 1-15
Pasay Road G/F Ginbo Bldg., 824 A. Arnaiz Ave., San Lorenzo Village, Makati City
010-032
47 – 48
Up to 5PM from April 1-15
Open on April 6
Pasong Tamo Extension 2295 Janov Plaza, Pasong Tamo Exit, Makati City 
010-130
48
Up to 5PM from April 1-15
Open on April 6
Puyat Bautista Majalco Bldg. Gil Puyat Ave. And Bautista St. Brgy. Palanan, Makati City
010-061
48
Up to 5PM from April 1-15
Open on April 13
Salcedo G/F Philcox Bldg., Salcedo St., Legaspi Village Makati City
010-058
47
Up to 5PM from April 1-15
Open on April 6
The Fort U114-115 Forbeswood Heights Condo. Rizal Drive Global City Taguig
010-171
44
Up to 5PM from April 1-15
Open on April 6
Tordesillas G/F Three Salcedo Place Cond. 1032 Tordesillas St. Salcedo Village, Brgy. Bel Air, Makati City
010-163
50
Up to 5PM from April 1-15
Open on April 6
Valero G/F Antel 2000 Corporate Center 121 Valero St. Salcedo Village, Makati City
010-165
50
Up to 5PM from April 1-15
Open on April 13
Antipolo / Marikina / Rizal
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Antipolo Circumferential Road Brgy. San Roque Antipolo City
010-192
45
Up to 5PM from April 1-15
Open on April 6
Cainta UCPB Bldg., Felix Ave. Junction, Cainta, Rizal
010-098
46
Up to 5PM from April 1-15
Open on April 6
Concepcion David Bldg. Bayan-Bayanan Ave. Concepcion, Marikina City
010-104
45
Up to 5PM from April 1-15
Open on April 13
Marikina CT Paz Bldg., JP Rizal St., Sta. Elena, Marikina City
010-007
45
Up to 5PM from April 1-15
Open on April 6
Masinag Unit G5 & G6 Silicone Valley Bldg. Sumulong Hiway Antipolo City
010-147
45
Up to 5PM from April 1-15
Open on April 13
Q. Plaza Q. Plaza Comm’L Complex, Felix Ave., cor. Marcos Highway, Cainta Rizal
010-177
46
Up to 5PM from April 1-15
Open on April 6
Taytay Fortunil Bldg. National Rd. San Juan Taytay, Rizal
010-123
46
Up to 5PM from April 1-15
Open on April 13
Quezon City
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Acropolis Unit 5,6, & 7 Village Ctr. 187 E. Rodriguez Jr. Ave. Bagumbayan, Quezon City
010-151
40
Up to 5PM from April 1-15
Open on April 6
Anonas Hi-Top Supermart Aurora Blvd., cor. F. Castillo St. Proj. 4 Q.C.
010-131
40
Up to 5PM from April 1-15
Open on April 6
Araneta Avenue Doña Nena Building, 425 Araneta Avenue Corner Bayani Street, Quezon City
010-064
039
Up to 5PM from April 1-15
Open on April 6
Aurora Blvd. UCPB Bldg. 725 Aurora Blvd. New Manila Qc
010-072
39
Up to 5PM from April 1-15
Open on April 6
Banaue PPSTA Dormitory Building, 245 Banaue Street, Quezon City
010-086
038
Up to 5PM from April 1-15
Open on April 6
Batasan G/F Sweet Haven Bldg., Villongco St. Commonwealth Qc
010-169
28
Up to 5PM from April 1-15
Open on April 13
Blue Ridge #190 Katipunan Ave., cor. Rajah Matanda, Blueridge A, Quezon City
010-102
40
Up to 5PM from April 1-15
Open on April 13
Bohol Avenue UCPB Bldg. Sgt. Esguerra St. cor. Quezon Ave. South Triangle Qc
010-041
39
Up to 5PM from April 1-15
Open on April 6
Cambridge Coronet Bldg., cor. Aurora Blvd., Cubao Q.C.
010-073
40
Up to 5PM from April 1-15
Open on April 6
Commonwealth UCPB Bldg. 125 Commonwealth Ave. Diliman Qc
010-105
39
Up to 5PM from April 1-15
Open on April 13
Del Monte – Bonifacio 161 Del Monte Avenue, Quezon City
010-065
038
Up to 5PM from April 1-15
Open on April 6
Diliman J & L Bldg. #23 Matalino St. Diliman Qc
010-095
39
Up to 5PM from April 1-15
Open on April 13
E. Rodriguez 2 Judge Jimenez St., cor. E. Rodriguez Sr. Ave. Brgy. Pinagkaisahan Cubao Qc
010-148
40
Up to 5PM from April 1-15
Open on April 13
Lagro Four M Square Bldg., Quirino Highway, Lagro, Novaliches, Qc
010-158
28
Up to 5PM from April 1-15
Open on April 6
Loyola Heights SMRC Bldg. 331 Katipunan Ave., Loyola Heights Qc
010-055
39
Up to 5PM from April 1-15
Open on April 6
Mindanao Avenue UCPB Bldg. 14 Mindanao Ave. Brgy. Tandang Sora St. Dominic Subd., Qc
010-144
28
Up to 5PM from April 1-15
Open on April 13
Muñoz 304 Roosevelt Avenue Corner M.H. Del Pilar Street, San Francisco Del Monte, Quezon City
010-132
038
Up to 5PM from April 1-15
Open on April 13
New Manila Cortes Bldg. 958 E. Rodriguez Sr. Ave., Qc
010-133
39
Up to 5PM from April 1-15
Novaliches UCPB Bldg. 937 Quirino Highway Novaliches Qc
010-057
28
Up to 5PM from April 1-15
Open on April 13
P. Tuazon Stg Bldg. #190 P. Tuazon Avenue Cubao, Quezon City
010-050
40
Up to 5PM from April 1-15
Open on April 13
Quirino Highway 380 Oeshram Bldg. Sangandaan Quirino Highway Novaliches Qc
010-110
28
Up to 5PM from April 1-15
Open on April 6
Robinsons Galleria G/F Galleria Corporate Center, EDSA cor. Ortigas Ave., Quezon City
010-109
40
Up to 5PM from April 1-15
Open on April 13
Roosevelt Tres Hermanas, Inc. Building, Roosevelt Avenue Corner Quezon Avenue, Quezon City
010-010
038
Up to 5PM from April 1-15
Open on April 13
Tomas Morato FC Bldg. 290 Tomas Morato Ave. Qc
010-111
39
Up to 5PM from April 1-15
Open on April 6
Visayas Avenue Far East Asia Commercial Complex, #282 Visayas Ave. cor. Congressional Qc
010-099
38
Up to 5PM from April 1-15
Open on April 6
Welcome Rotonda 299 E. Rodriguez Sr. Avenue, Quezon City
010-140
039
Up to 5PM from April 1-15
Open on April 13
West Avenue CBT Bldg. 60 West Ave. Qc
010-051
38
Up to 5PM from April 1-15
Open on April 13
Mandaluyong / San Juan / Pasig
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Annapolis G/F Atlanta Centre Bldg. Annapolis Street Greenhills, San Juan
010-076
42
Up to 5PM from April 1-15
Open on April 6
Boni Avenue G / F Jemtee Bldg. 677 Boni Ave. cor. Aliw St. Mandaluyong City
010-049
41
Up to 5PM from April 1-15
Open on April 6
Greenhills G/F A @ E Building, Ortigas Avenue, Greenhills, San Juan 1500
010-052
42
Up to 5PM from April 1-15
Open on April 13
Hanston Square G/F Hanston Square Bldg., #17 San Miguel Ave., Ortigas Ctr., Pasig City
010-189
43A
Up to 5PM from April 1-15
Open on April 13
Kalentong 214 Romualdez St., cor. Kalentong St., Mandaluyong City
010-181
41
Up to 5PM from April 1-15
Open on April 6
Mandaluyong 358 Shaw Boulevard Mandaluyong City
010-033
41
Up to 5PM from April 1-15
Open on April 13
N. Domingo UCPB Bldg. 120 N. Domingo St., San Juan City
010-096
42
Up to 5PM from April 1-15
Open on April 13
Ortigas Center Emerald Bldg., 14 F. Ortigas Jr. Ave., Ortigas Ctr., Pasig City
010-141
43A
Up to 5PM from April 1-15
Open on April 13
Pasig 12 Dr. Sixto Antonio Ave. Kapasigan, Pasig City
010-008
43B
Up to 5PM from April 1-15
Open on April 6
Pioneer No. 9 San Buena Bldg. Shaw Blvd. Pasig City
010-006
43A
Up to 5PM from April 1-15
Open on April 6
Robinsons Galleria G/F Galleria Corporate Center, EDSA cor. Ortigas Ave., Quezon City
010-109
40
Up to 5PM from April 1-15
Open on April 13
San Miguel Unit D G/F San Miguel Properties Centre St. Francis Avenue. Mandaluyong City
010-059
41
Up to 5PM from April 1-15
Open on April 13
Shaw – Escriva Drive Ground Floor, Tune Hotel, Lot 5 Block 4, Shaw Boulevard, Barangay San Antonio, Pasig City
010-075
41
Up to 5PM from April 1-15
Open on April 6
Tektite G/F West Tower, Phil. Stock Exchange Centre, Exchange Road, Ortigas Center, Pasig City
010-159
43A
Up to 5PM from April 1-15
Open on April 13
Caloocan / Malabon / Navotas / Valenzuela
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
10th Avenue 10th Avenue cor. A. Mabini Street, Caloocan City
010-191
027
Up to 5PM from April 1-15
Open on April 13
Caloocan 283 EDSA cor. General Tinio Street, Morning Breeze Subdivision, Caloocan City
010-077
027
Up to 5PM from April 1-15
Open on April 13
Grace Park 205 STS Building, Rizal Avenue Extension, cor. 6th Avenue, Grace Park, Caloocan City
010-112
027
Up to 5PM from April 1-15
Open on April 6
Karuhatan 246 McArthur Highway, Karuhatan, Valenzuela City
010-083
024
Up to 5PM from April 1-15
Open on April 13
Malabon 153 M H Del Pilar cor. Governor A. Pascual Avenue, Tinajeros, Malabon City
010-186
027
Up to 5PM from April 1-15
Open on April 6
Malanday UCPB Building McArthur Highway, M.H. del Pilar cor. P. Adriano Street, Malanday, Valenzuela City
010-069
024
Up to 5PM from April 1-15
Open on April 6
Navotas Vedia Building, Lapu-Lapu Avenue cor. North Bay Boulevard, Kaunlaran Village, Navotas City
010-056
026
Up to 5PM from April 1-15
Open on April 6
Paso De Blas Servando Building, Barangay Paso de Blas, Valenzuela City
010-136
024
Up to 5PM from April 1-15
Open on April 6
Muntinlupa / Parañaque / Las Piñas / Cavite
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Alabang Civic Prime Building, Civic Drive cor. Market Drive, Filinvest Corporate City, Alabang Muntinlupa City
010-187
53B
Up to 5PM from April 1-15
Aquino Avenue Skyfreight Bldg. Ground Floor cor. Pascor. Drive NAIA Parañaque
010-053
52
Up to 5PM from April 1-15
Aseana City Ground Floor, Sole Mare Parksuites, Bradco Avenue, Aseana Business Park, Parañaque City
010-205
052
Up to 5PM from April 1-15
Open on April 6
Baclaran 4010 UCPB Building Airport Road, Baclaran, Parañaque City
010-087
052
Up to 5PM from April 1-15
Open on April 13
BF Parañaque EJV Commercial Bldg. Aguirre Ave. BF Homes, Parañaque City
010-045
52
Up to 5PM from April 1-15
Open on April 13
Bicutan J&M Mendoza Bldg. Dona Soledad Ave. Corner Argentina St. Betterliving Subd Parañaque City
010-143
52
Up to 5PM from April 1-15
Open on April 6
Dasmariñas Toledo Bldg, 2A Sampaloc 1 Dasmarinas Cavite
010-184
54A
Up to 5PM from April 1-15
Open on April 13
Imus G/F Maliksi Bldg., Aguinaldo Highway, Tanzang Luma I, Imus, Cavite
010-117
54A
Up to 5PM from April 1-15
Las Piñas URCI Townhomes, Alabang Zapote Rd. Pamplona 3, Las Piñas City
010-085
53A
Up to 5PM from April 1-15
Madrigal G/F Richville Corporate Center, # 1314 Commerce Ave. Ext., Madrigal Business Park, Ayala Alabang, Muntinlupa City
010-155
53B
Up to 5PM from April 1-15
Open on April 6
Molino G/F The Arcade Stall G-1A, RFC Molino Mall, Molino 2 Bacoor City Cavite
010-185
54B
Up to 5PM from April 1-15
Muntinlupa G/F Elizabeth Center Bldg., Putatan, Muntinlupa 
010-152
53B
Up to 5PM from April 1-15
Open on April 13
Rosario Gen. Trias Drive, Tejeros Drive, Tejeros Convention, Rosario, Cavite
010-116
54B
Up to 5PM from April 1-15
Open on April 6
Sucat 8404 Dr. A Santos Avenue Corner Rainbow Drive Brgy. BF Homes Sucat Parañaque City
010-093
52
Up to 5PM from April 1-15
Zapote UCPB Bldg., Real Street Alabang Zapote Road Las Piñas City
010-084
53A
Up to 5PM from April 1-15
Open on April 6
North Luzon
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Baguio Calderon St., Baguio City 2600
010-054
008
Up to 5PM from April 1-15
Open on April 6 and 13
Cauayan C. Uy Building, National Highway, Cauayan, Isabela
010-108
015
Up to 5PM from April 1-15
Open on April 13
Dagupan UCPB Bldg., Herrero St., Dagupan City, Pangasinan
010-001
004
Up to 5PM from April 1-15
La Union Nisce Business Center, Catbangen, San Fernando City La Union
010-139
003
Up to 5PM from April 1-15
Open on April 6
Laoag M&P Bueno’S Bldg., JP Rizal cor. Don E Ruiz Sts., Laoag City, Ilocos Norte
010-128
001
Up to 5PM from April 1-15
Open on April 6 and 13
Santiago UCPB Bldg. cor. Camacam St. Maharlika Hway Santiago City
010-125
015
Up to 5PM from April 1-15
Open on April 13
Solano JP Rizal Street Solano Nueva Vizcaya
010-124
014
Up to 5PM from April 1-15
Open on April 13
Tuguegarao Lim Bldg. Luna St. cor. Bonifacio St. Tuguegarao City
010-035
013
Up to 5PM from April 1-15
Urdaneta UCPB Bldg. Alexander St. Poblacion, Urdaneta City Pangasinan
010-180
006
Up to 5PM from April 1-15
Vigan Quezon Avenue, Vigan City Ilocos Sur
010-174
002
Up to 5PM from April 1-15
Open on April 13
Central Luzon
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Angeles Sto. Rosario St., Angeles City
010-082
21A
Up to 5PM from April 1-15
Balagtas 491 Roma Bldg, Mc Arthur Highway San Juan Balagtas Bulacan
010-080
25A
Up to 5PM from April 1-15
Open on April 6
Balanga Don Manuel Banzon Avenue Balanga City Bataan 
010-044
020
Up to 5PM from April 1-15
Open on April 6 and 13
Baliuag PVR Building BS Aquino Ave. Bagong Nayon Baliuag Bulacan
010-150
25A
Up to 5PM from April 1-15
Open on April 13
Cabanatuan Ramoso Bldg. Burgos Ave. cor. A Bonifacio St Cabanatuan City
010-114
23B
Up to 5PM from April 1-15
Clark Field Stall Nos. 20-22 Lily Hill Plaza Cm Recto Highway Clark Freeprot Zone Pampanga
010-162
21A
Up to 5PM from April 1-15
Open on April 13
Limay UCPB Bldg. Roman National Highway Alangan Limay, Bataan
010-004
020
Up to 5PM from April 1-15
Open on April 6
Meycauayan G/F ABZ Building, Mac Arthur Highway, Calvario, Meycauayan City, Bulacan
010-138
025B
Up to 5PM from April 1-15
Open on April 13
Olongapo 1869 Rizal Avenue West Bajac Bajac Olongapo City
010-079
0018
Up to 5PM from April 1-15
Open on April 13
Paniqui National Highway Brgy. Estacion Paniqui Tarlac
010-016
17B
Up to 5PM from April 1-15
Open on April 13
San Fernando (Pampanga) U2 Building Macarthur Highway
Dolores, City of San Fernando
010-172
21B
Up to 5PM from April 1-15
Open on April 6
Subic Bay Freeport Royal Sky Plaza, Royal Gateway District, Argonaut Highway, Subic Bay Freeport Zone, Olongapo City
010-134
019
Up to 5PM from April 1-15
Open on April 6
Tarlac Jaral Bldg., San Nicolas, Tarlac City
010-013
17A
Up to 5PM from April 1-15
Open on April 13
South Luzon
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Batangas C. Tirona St. cor. P. Zamora St. Batangas City
010-025
058
Up to 5PM from April 1-15
Biñan UCPB Biñan Business Center, National Highway, Platero Biñan Laguna
010-173
57
Up to 5PM from April 1-15
Calamba Lazaro & Borres Bldg., National Highway Crossing, Calamba City
010-106
56
Up to 5PM from April 1-15
Calapan UCPB Calapan, Baniway Bldg., JP Rizal St. San Vicente South, Calapan City, Oriental Mindoro
010-038
063
Up to 5PM from April 1-15
Daet F. Pimentel Ave. Daet Camarines Norte
010-037
064
Up to 5PM from April 1-15
Gumaca Dalisay Bldg. Bonifacio St. cor. Gen Luna St. Brgy. San Diego Gumaca Quezon
010-040
061
Up to 5PM from April 1-15
Laguna UCPB Bldg. Km32 National Highway San Pedro Laguna
010-091
57
Up to 5PM from April 1-15
Open on April 13
Legaspi UCPB Bldg., Quezon Avenue, Legaspi City
010-020
067
Up to 5PM from April 1-15
Open on April 6 and 13
Lemery Ilustre Ave., cor. Gen. Luna Sts. Lemery Batangas
010-118
058
Up to 5PM from April 1-15
Lipa -Big Ben Big Ben Commercial Complex,Ayala Highway, Lipa City
010-164
059
Up to 5PM from April 1-15
Open on April 13
Lipa -Recto Ground Floor Woodheights Building CM Recto Avenue Lipa City
010-068
059
Up to 5PM from April 1-15
Open on April 6 and 13
Lucena – Centro Quezon Ave. Lucena City
010-167
060
Up to 5PM from April 1-15
Lucena – Guinto Quezon Ave. cor. Leon Guinto St. Brgy. 9 Lucena City
010-018
060
Up to 5PM from April 1-15
Open on April 6
Masbate Quezon St., Masbate City
010-027
070
Up to 5PM from April 1-15
Naga Evangelista St Naga City
010-121
065
Up to 5PM from April 1-15
Open on April 13
San Jose (Mindoro) Lopez Jaena St., Brgy. VI, San Jose, Occ. Mindoro
010-179
037
Up to 5PM from April 1-15
Open on April 6 and 13
San Pablo UCPB Bldg. Rizal Ave. and Alcantara Street San Pablo, Laguna
010-012
055
Up to 5PM from April 1-15
Open on April 13
Sorsogon PJJR Bldg. Corner Magsaysay & Garcia Sts. Brgy. Salog, Sorsogon City
010-024
068
Up to 5PM from April 1-15
Sta. Cruz (Laguna) P. Guevarra St. Sta. Cruz, Laguna
010-107
056
Up to 5PM from April 1-15
Open on April 13
Sta. Rosa Sta. Rosa Estates Commercial Complez, Sta. Rosa, Tagaytay Road, Sta. Rosa, Laguna
010-119
57
Up to 5PM from April 1-15
Open on April 6
Sto. Tomas, Batangas 34 NDN Bldg. JP Laurel Highway, Brgy. San Roque, Sto. Tomas Batangas
010-193
059
Up to 5PM from April 1-15
Open on April 13
Tanauan JP Laurel Hway, Tanauan City, Batangas
010-170
059
Up to 5PM from April 1-15
Open on April 13
Visayas
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Banilad (Cebu) TPE Bldg., Banilad Road, Cebu City
010-142
081
Up to 5PM from April 1-15
Open on April 13
Carbon (Cebu) UCPB Carbon Corner Manalili & Progreso St., Cebu City
010-067
081 & 082
Up to 5PM from April 1-15
Open on April 13
F. Ramos (Cebu) Yap Building, Ramos Street, Barangay Cogon, Cebu City 
010-201
081
Up to 5PM from April 1-15
Jones Avenue (Cebu) Visitacion St., Jones Avenue, Cebu City
010-023
082
Mabolo (Cebu) AMV Bros. Bldg. cor. F. Cabahug and
010-202
081
Open on April 13
Mandaue (Cebu) Hi-way, Mandaue City, Cebu
010-089
080
Up to 5PM from April 1-15
Open on April 6
Mango Avenue (Cebu) Gen. Maxilom Avenue Cebu City
010-047
081
Open on April 6
SM City Cebu LG/F SM City Cebu, NRA, Cebu City
010-209
081
Up to 5PM from April 1-15
Open on April 6 and 13
Lacson-Galo (Bacolod) UCPB Building, Lacson Galo Street, Bacolod City 
010-026
077
Libertad (Bacolod) UCPB Bldg, cor. Hernaez-Dona Juliana Sts., Bacolod City
010-078
077
North Drive (Bacolod) B.S Aquino Drive Bacolod City
010-154
077
Up to 5PM from April 1-15
Open on April 13
San Juan (Bacolod) cor. Luzuriaga San Juan St. Bacolod City
010-071
077
Iznart (Iloilo) Iznart Street, Iloilo City
010-028
074
Up to 5PM from April 1-15
Open on April 13
Jaro (Iloilo) UCPB Building, Rizal Avenue and Libertad Street, Jaro, Iloilo City 
010-090
074
Up to 5PM from April 1-15
Open on April 6
Mabini (Iloilo) J & B Bldg., Mabini St., Iloilo City
010-135
074
Up to 5PM from April 1-15
Open on April 13
Calbayog UCPB Building, cor. Gomez and Nijiaga Street, Calbayog City, Samar
010-200
087
Open on April 13
Dumaguete cor. San Jose & Real Sts., Dumaguete City, Negros Oriental
010-015
079
Kalibo Martelino Street, Kalibo Aklan
010-137
071
Up to 5PM from April 1-15
Open on April 6
Roxas UCPB Roxas G/F Gaisano Bldg, Arnaldo Blvd., Roxas City
010-129
072
Up to 5PM from April 1-15
Tacloban UCPB Bldg. P. Zamora Street, Tacloban City, Leyte
010-021
088
Up to 5PM from April 1-15
Tagbilaran CPG Avenue, Tagbilaran City, Bohol
010-036
084
Up to 5PM from April 1-15
Mindanao
UCPB Branch Address
BIR
Branch Code
BIR
RDO Code
Extended Banking Hours
Saturday Banking
Bajada (Davao) G/F Dasi Bldg. JP Laurel Ave.,Bajada, Davao City
010-196
132
Up to 5PM from April 1-15
Open on April 6
Magsaysay (Davao) UCPB Bldg., R. Magsaysay & Sales Sts., Davao City
010-019
113 & 132
Up to 5PM from April 1-15
Open on April 13
Palma Gil (Davao) G/F Cocolife Bldg., CM Recto Ave.,cor. Palma Gil St., Davao City
010-166
113 & 132
Up to 5PM from April 1-15
San Pedro (Davao) UCPB Business Ctr.,San Pedro St., Davao City
010-070
113 & 132
Up to 5PM from April 1-15
Cogon (Cagayan de Oro) Chee Bldg.,Osmeña & Lim Ket Kai Ave.,  Cagayan De Oro 
010-074
98
Up to 5PM from April 1-15
Open on April 6
Velez (Cagayan de Oro) G/F Leonila Bldg.,Apolinar Velez & Pacana Sts., Cagayan De Oro
010-017
98
Up to 5PM from April 1-15
Open on April 13
Butuan G/F St. Joseph Parish Hall, E. Luna St., Butuan City
010-113
103
Up to 5PM from April 1-15
Open on April 13
Cotabato UCPB Bldg.,Magallanes cor. Don Rufino Alonzo  ST., Cotabato City
010-045
107
Up to 5PM from April 1-15
Open on April 6
General Santos Santiago Blvd. cor. Magsaysay Avenue General Santos city
010-034
110
Up to 5PM from April 1-15
Open on April 13
Iligan Aguinaldo Ave. cor. Mabini St., Iligan City
010-048
101
Up to 5PM from April 1-15
Open on April 13
Kidapawan UCPB Bldg., Quezon Blvd., Kidapawan, North Cotabato
010-122
108
Up to 5PM from April 1-15
Open on April 13
Oroquieta UCPB Bldg., Washington St., Oroquieta  City
010-030
100
Up to 5PM from April 1-15
Ozamiz UCPB Bldg., Rizal Ae., & Laurel ST., Ozamis City
010-022
100
Up to 5PM from April 1-15
Open on April 13
Surigao UCPB Bldg., San Nicolas & Diaz Sts., Surigao City
010-029
105
Up to 5PM from April 1-15
Zamboanga Corner Rizal & Corcuera Sts.
010-014
93A
Up to 5PM from April 1-15

PESONet Transfer Returns

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons:

Incorrect beneficiary account number
Incorrect currency
Cancelled fund transfer

For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer.

To avoid these charges, and to make sure your PESONet transfers reach your recipients on time, please ensure that all details provided to the Bank are correct and valid before proceeding with your PESONet transactions.

If you have queries or concerns, please visit or call your maintaining branch. You may also contact our Customer Relations Center at (632) 811-9111 or crc@ucpb.com.

For your information and guidance.

Thank you.

PESONet Transfer Returns

Please be advised that effective May 2, 2019, unsuccessful or rejected interbank fund transfers via PESONet will be charged a Return Item Fee of Php100 by the receiving bank if the return is due to the following reasons:

Incorrect beneficiary account number
Incorrect currency
Cancelled fund transfer

For PESONet fund transfers originating from UCPB accounts, the Return Item Fee will be debited from your UCPB account upon return of the rejected PESONet transfer.

To avoid these charges, and to make sure your PESONet transfers reach your recipients on time, please ensure that all details provided to the Bank are correct and valid before proceeding with your PESONet transactions.

If you have queries or concerns, please visit or call your maintaining branch. You may also contact our Customer Relations Center at (632) 811-9111 or crc@ucpb.com.

For your information and guidance.

Thank you.

Copyright 2016 UCPB. All Rights Reserved.