UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Advisory Against Phishing on EMV

Please be advised that UCPB will only send you an SMS/text message on the scheduled release of your new EMV chip-enabled ATM card at your maintaining branch.

Thus, please disregard any email asking you to click on a link to accept your new ATM card or confirm its replacement. These are attempts by cyber fraudsters to get important banking information from you.

We do not require any email confirmation from your end to accept your new card. The replacement is free of charge and all you need to do is to visit your maintaining branch.

Your existing magnetic stripe ATM card will only be automatically deactivated once you use your new EMV-enabled ATM card.

For more information on the replacement of your ATM card, please click here, or our social media pages. You may also contact our Customer Relations Center at (02) 811-9111 or email crc@ucpb.com.

Quick Links

Product Name NAVPU YTD Return

As of Mar 16, 2018, 05:34:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, March 16, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Dabaw – Republic Act No. 7551)
Monday, March 19, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Pasasalamat – Proclamation No. 439)
Wednesday, March 21, 2018 – Calapan branch (20th Founding Anniversary of the Province of Oriental Mindoro – Malacañang Proclamation No.

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.


In our eStatement advisory regarding Updates on Current Accounts, we wrote: “Checkbook fee for UCPB Regular Checks, Multi-One and Perks has been adjusted effective January 15, 2018, as follows: Personal Checks (50 pcs. per checkbook) from Php175 to Php200 and Commercial Checks (100 pcs. per checkbook) from Php350 to Php500.” The updated fee for Personal Checks (50 pcs. per checkbook) should have been Php250 instead of Php200. We deeply apologize for error and confusion this may have caused. Read more.

System Maintenance Schedule: March 10, 2018 (11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 10, 2018 (Saturday) from 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

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