UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

ADVISORY: Change in UCPB Card Limits by January 10, 2018

ADVISORY: Change in UCPB Card Limits by January 10, 2018

Please be advised that your UCPB ATM and/or eMoney card will have separate limits for Point-of-Sale Purchase and Internet Purchase (eCommerce) transactions starting January 10, 2018:

Current Limit (Default) New Limit (effective January 10, 2018)
Combined POS Purchase and Internet Purchase limit = Php 100,000 daily POS Purchase limit = Php 50,000 daily

Internet Purchase limit = Php 50,000 daily

There will be no change in the current default ATM withdrawal limit, which is Php 20,000 daily.

If you prefer different limits, please visit your UCPB maintaining branch and bring the following:

  • Letter of request indicating the preferred amount to be submitted to the branch
  • Two (2) valid IDs (Passport, Driver’s License, Voter’s ID, etc.)

For any inquiries and concerns, please contact UCPB’s Customer Relations Center at (+632) 811-9111 or email us at crc@ucpb.com

Thank you.

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

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Attention: UCPB Mobile Phone Banking Users

December 18, 2017, 10:00AM

The UCPB Mobile Phone Banking app is currently undergoing system maintenance. Please use the UCPB Connect Internet Banking facility for your online banking transactions. Click here.

We apologize for the inconvenience this may cause you.

Thank you. Read more.

System Maintenance Schedule: December 16, 2017

Please be advised that the following electronic banking channels will be unavailable on Saturday, December 16, 2017, from 12 midnight until 2 am:

UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs)
UCPB Connect, CM.Biz, Mobile Phone Banking Service
Point-of-Sale Terminals
e-Commerce transactions (internet purchases via VISA and BancNet)

Kindly schedule your electronic banking transactions before or after the scheduled service interruption.

We apologize for the inconvenience that you will experience during this time.

We are doing these to ensure consistent and improved service delivery for you. Thank you. Read more.

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