UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Card Replacement Fee Update for UCPB VISA Debit Cards

Please be advised that effective April 1, 2019, the updated card replacement fee for UCPB VISA Debit Cards is as follows:

Old Fee Updated Fee
₱160 ₱200

This is in line with the VISA mandate to shift to contactless payments. All newly issued UCPB VISA Debit Cards including card replacements will already be able to make contactless payments as indicated by the contactless logoon the card.

If you have inquiries or concerns, please visit or call your UCPB branch.

You may also contact our Customer Relations Center at 811-9111 or crc@ucpb.com.

Thank you.

Date published: January 28, 2019

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: Feb. 17, 2019 (12mn-1am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 1:00 AM on February 17, 2019 (Sunday): Point-of-Sale (POS) Terminals (via BancNet) e-Commerce transactions (online purchases via BancNet) Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

System Maintenance Schedule: Feb. 10, 2019 (12mn-2am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 2:00 AM on February 10, 2019 (Sunday):

UCPB Connect
ATMs
Mobile Phone Banking
Point-of-Sale (POS) Terminals
e-Commerce transactions (online purchases via VISA and Bancnet)
CM.Biz
My 1Time Payment

Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you.

Thank you. Read more.

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