UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

ATTENTION: All UCPB ATM Cardholders

Please be advised that the schedule for deactivation of old, non-EMV UCPB ATM cards has been extended to August 1, 2017. This is to give you more time to claim your new EMV cards at UCPB branches.

For your protection and to avoid any inconvenience, we encourage you to visit your UCPB maintaining branch to claim your EMV card as soon as possible. Thank you.


Your old non-EMV UCPB ATM Card* will be deactivated effective July 1, 2017.

Claim and activate your new UCPB EMV ATM Card free of charge now!

All UCPB Branches will be open also on all Saturdays of June 2017 (June 3, 10, 17, and 24) to accommodate the release of ATM cards on weekends.

*except UCPB e-Money card

Date published: June 23, 2017
Updated: June 30, 2017

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: Feb. 24 & 25, 2018 (12mn-4am)

Please be advised that the following electronic banking channels will not be available on February 24, 2018 (Saturday) and February 25, 2018 (Sunday) from 12:00 AM to 4:00 AM: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Telebanking Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Monday, February 26, 2018 – Zamboanga branch (81st Charter Day Anniversary of the City of Zamboanga – Proclamation No. 412)
Tuesday, February 27, 2018 – General Santos branch (29th Kalilangan Festival of the City of General Santos – Presidential Proclamation No. 421)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

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