UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Updated Service Fees for US Dollar Accounts

Please be advised that effective October 1, 2018 the following service fees shall be applied on the following US dollar transactions:

TRANSACTION SERVICE FEE
US Dollar Cash Deposit Transaction USD0.015 per USD1.00 deposit in excess of USD5,000 deposit per day (convertible to PHP based on the Exchange Rate for the day).
Withdrawal against Cash Deposit USD0.005 per USD1.00 withdrawal in excess of USD 5,000 withdrawal, if withdrawal is done within the 15 days holding period from date of deposit.

Other related service fees for US Dollar account transactions shall remain the same.
If you have queries or concerns, please visit or call your UCPB branch or Customer Relations Center at (+632) 811-9111 or crc@ucpb.com
For your information and guidance.
Thank you.

Date published: August 1, 2018

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Customer Advisories

UCPB Freedom of Information Manual

In line with the Philippine government’s policy of full disclosure of its transactions involving public interest, subject to reasonable conditions prescribed by law and Executive Order No. 02, Series of 2016, which aims to operationalize the people’s constitutional right to information, United Coconut Planters Bank adopts this Freedom of Information Manual. Click here to read the full UCPB Freedom of Information Manual. Read more.

UCPB Data Privacy Statement

Customer privacy is of utmost importance to us. At UCPB we are committed to safeguard your personal and account information, protect them from data corruption, compromise or loss, ensure information security, and use them only as you would want us to, or as law allows. Click here to view the entire statement. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Tuesday, December 11, 2018 – Angeles, Clarkfield, and San Fernando branches (Founding Anniversary of Pampanga – Proclamation No. 2226)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

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