UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Updated Service Fees for US Dollar Accounts

Please be advised that effective October 1, 2018 the following service fees shall be applied on the following US dollar transactions:

TRANSACTION SERVICE FEE
US Dollar Cash Deposit Transaction USD0.015 per USD1.00 deposit in excess of USD5,000 deposit per day (convertible to PHP based on the Exchange Rate for the day).
Withdrawal against Cash Deposit USD0.005 per USD1.00 withdrawal in excess of USD 5,000 withdrawal, if withdrawal is done within the 15 days holding period from date of deposit.

Other related service fees for US Dollar account transactions shall remain the same.
If you have queries or concerns, please visit or call your UCPB branch or Customer Relations Center at (+632) 811-9111 or crc@ucpb.com
For your information and guidance.
Thank you.

Date published: August 1, 2018

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Customer Advisories

System Maintenance Schedule: October 20 & 21, 2018 (12mn-3am)

Please be advised that the following electronic banking channels will not be available on October 20, 2018 (Saturday) and October 21, 2018 (Sunday) from 12:01 AM to 3:00 AM: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

Attention: UCPB Visa Debit EMV Cardholders

Please be advised that cardholders who have not yet activated their UCPB Visa Debit EMV cards will no longer be able to use their cards by December 11, 2018. Activate your card as soon as possible to avoid inconvenience. Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, October 19, 2018 – Dumaguete branch (Buglasan Festival – Proclamation No. 600)
Friday, October 26, 2018 – Angeles branch (Tigtigan Terakan Keng Dalan Festival – Proclamation No. 589)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

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