UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

ATM Protect

ATM Protect

Take the extra step to protect your UCPB ATM Card with ATM Protect!

ATM Protect gives you round-the-clock coverage anywhere and replaces stolen cash due to ATM-related theft.

Enroll now for only ₱15 a month!

For your other insurance needs, visit our Bancassurance page.

Enroll your UCPB ATM Card to protect your savings from:

Robbery during ATM withdrawal

Actual loss up to P50,000 or the daily withdrawal limit, whichever is less.
Robbery should have occurred within 10 minutes from transaction.
With a maximum of three incidents per year:

  • 1st incident: 100%
  • 2nd incident: 50%
  • 3rd incident: 25%
Robbery after over-the-counter withdrawal in branch

Actual loss up to P50,000 whichever is less.
Robbery should have occurred within 10 minutes from transaction.
Maximum of three robbery incidents in total per policy year:

  • 1st incident: 100%
  • 2nd incident: 50%
  • 3rd incident: 25%
Robbery from a stolen mobile phone banking device

Actual loss up to P50,000, whichever is less.
Robbery should have occurred within 10 minutes from transaction.
Maximum of three robbery incidents in total per policy year:

  • 1st incident: 100%
  • 2nd incident: 50%
  • 3rd incident: 25%
Loss from ATM skimming or tampering

Actual loss up to P50,000 or the daily withdrawal limit, whichever is less.
With a maximum of one incident per policy year.

Other benefits:

Accidental death benefit

P112,500 coverage in the event of the cardholder’s death directly attributed to the covered incident, and is within 12 months of the covered incident.

Hospital confinement

P2,250 for each day of the cardholder’s confinement in an accredited health facility, for a minimum of 3 days and a maximum of 30 days.

Document replacement

Actual cost up to P11,250 to replace stolen ID cards (government-issued IDs, employee IDs) and to obtain a new ATM card.

Identity theft restoration

Actual cost up to P112,500 in retaining a specialist to assist the cardholder to correct the false or fraudulent use of the cardholder’s identity for the reported lost or stolen card.

Trauma and assistance benefit

Emergency phone assistance, medical and legal referrals, and coordination of emergency fund transfer.

Quick processing of claims

Assistance in preparing and filing necessary documents, completing forms and contacting authorities.

24/7 Worldwide protection

Covers ATM robbery committed in the Philippines and overseas where the ATM card is accepted.

Terms and Conditions apply. Please refer to the Terms and Conditions below for complete information.

ATM Protect FAQs
ENROLLMENT:

  1. What is the coverage period for ATM Protect?
    The coverage period is for the whole month, which means that your payment on September 1 covers you for the whole month of September.
  2. I enrolled in the middle of the month. When am I considered covered?
    You are covered as soon as you are enrolled in the system. This means that if you enroll on August 15, you are already covered even if your 1st billing is on September 1. Please ensure that your account is funded on the 1st billing date else your coverage will be considered invalid.
    The proof and date of your enrolment is indicated in the ATM PROTECT ENROLLMENT CONFIRMATION SLIP that will be accomplished and provided to you by the UCPB branch.
  3. Is there a minimum/maximum age allowed to be enrolled to ATM Protect?
    ATM Protect covers the money lost from the ATM card therefore the minimum and maximum age follows the same guidelines and regulations pertaining to an ATM account opening. Minimum age to open an ATM account is 7 years old while there is no maximum age.
  4. Can a corporate card be enrolled to ATM Protect?
    Yes.
  5. We have a joint account. What should I enroll to ATM Protect?
    Coverage of ATM Protect is on a per card basis. This means that if your account is a joint account and you only enrolled card 1, if the incident happened to card 2, then this will not be covered.
  6. How can I stop my availment of the ATM Protect?
    Simply accomplish the ATM Protect dis-enrollment form and submit it to your maintaining branch.
  7. Can I enroll more than three (3) UCPB ATM cards to ATM Protect?
    Yes. Simply accomplish another enrolment form.
  8. Can I assign a different account number to be billed for my 2nd UCPB ATM Card?
    Yes. Simply accomplish another enrolment form.
  9. Can I enroll the UCPB ATM card of my family member or friend?
    No, you can only enroll your own UCPB ATM card.
  10. I replaced my card which is enrolled to ATM Protect. Do I have to re-enroll my new card to ATM Protect?
    For immediate handling during claims, please ensure to re-enroll your new ATM card (and disenroll the old card) to ATM Protect.

    If you were unable to do this, you will still be covered as long as this is a replacement card and the ATM Protect fees are successfully collected from your account. There will be an additional verification process/time during the processing of your claims.

COVERAGE:

  1. The ATM Protect monthly fee was not successfully collected because I had no/insufficient funds in my account on the first day of the month. How does this affect my coverage?
    You will not be covered for the month of unsuccessful collection, e.g. unsuccessful collection on September 1 means you are not covered for the whole month of September. If you are then able to fund your account the next month, e.g. October 1, and the collection is successful, you will automatically be covered for the month of October.
  2. Are my family members also covered if they are the ones who withdrew for me from my covered UCPB ATM Card?
    Yes, they are also covered if you authorized them to withdraw for you but only up to your immediate family member. Immediate family member means parents and sibling if the cardholder is single; spouse and children if the cardholder is married.
  3. What are the documents/cards/IDs covered in the document replacement benefit?
    Only government-issued cards/documents and lost ATM/debit/credit cards after ATM-related theft/robbery are covered. Other cards such as loyalty/points and transportation cards, etc. are not covered. See sample below:

    Covered:

    1. Identity documents – Passport, Birth certificate, etc.
    2. Identity cards – SSS/Philhealth/Gov’t IDs, Company ID, Driver’s license, etc.
    3. Credit cards – UCPB and/or other bank cards
    4. ATM cards – UCPB and/or other bank cards  

    Not covered:

    1. Loyalty/Points cards named to the client – SM Advantage, Mercury Suki, Coffeebean, Starbucks card, GetGo card —
    2. Transportation cards – Beep cards

    A receipt of the replacement fee is required to be submitted to claim this benefit.

  4. Is the delivery fee for the documents/IDs also included in the document replacement benefit?
    No, coverage will only be up to the replacement fee.
  5. Are fraudulent internet/eCommerce transactions covered?
    No, fraudulent internet/eCommerce transactions are not covered unless if it is established that the point of compromise was from the cardholder’s transaction in an ATM that was mechanically tampered with.
  6. I didn’t notice that my wallet and cash have been missing after I withdrew from my covered ATM card. Can I report this?
    You may report this for further evaluation of UCPB General Insurance Company, Inc. (UCPB GEN). However, please take note that ATM Protect coverage is due to robbery or the illegal obtaining of belongings using force or violence. Please note that this is different from theft wherein the belonging has been illegally obtained by physical means without using violence.
    Below are examples, for your reference:

    1. Covered: If the cardholder withdrew cash at a nearby ATM, and after the transaction, an assailant followed the cardholder and got the wallet of the cardholder including the newly withdrawn money.
    2. Not covered: If the cardholder wrote or indicated his/her PIN at the back of his/her insured card and an assailant took his/her wallet and withdrew the money.
    3. Not covered: If the cardholder reported that he/she lost his/her wallet with the newly withdrawn money but police report and incident report shows that after the cardholder made an ATM transaction, he/she still went to a party before going home, misplaced the wallet while partying and therefore, got stolen. This shall not be covered as a result of negligence.
  7. Up to how many incidents are covered?
    A cardholder is covered up to 3 incidents per robbery type per policy year, and 1 incident for loss from ATM skimming/tampering per policy year. Example, assuming all incidents below are legitimate and happened to 1 cardholder at the said sequence of events:

    Date of Incident Incident Amount Amount Covered
    June 1 Robbery via ATM 10,000 10,000 (100% because 1st incident)
    June 5 Robbery via OTC withdrawal 50,000 50,000 (100% because 1st incident)
    June 8 Robbery via ATM 20,000 10,000 (50% because 2nd incident)
    June 11 Robbery via stolen mobile 5,000 5,000 (100% because 1st incident)
    June 15 Loss due to skimming 20,000 20,000 (100% because 1st incident)
    June 17 Robbery via ATM 20,000 5,000 (25% because 3rd incident)
    June 19 Robbery via stolen mobile 5,000 2,500 (50% because 2nd incident)
    June 22 Loss due to skimming 20,000 0 (0% because 2nd incident and onward)
    June 17 Robbery via ATM 20,000 0 (0% because 4th incident and onward)
  8. I have an existing hospital insurance. Can I still claim the hospital confinement benefit of ATM Protect?
    Yes, this is a benefit on top of the client’s personal hospital insurance coverage. Reimbursement will be based on the number of days of confinement indicated in the hospital bill submitted.

REPORTING OF INCIDENTS/CLAIMS:

  1. How can I report the robbery or theft?
    Simply call, text or email any of the 24/7 hotline numbers:
    Hotline: (+632)236-7233
    Mobile number: (+63)917-5257233
    Email address: atmprotect@gbg.com
  2. What do I have to provide/submit when reporting a robbery or theft incident?
    You will be asked to provide the following details, as well as submit the required documents as applicable:
    Details required:

    1. Cardholder’s Name
    2. Cardholder’s Card number
    3. Type of Incident (Robbery during ATM withdrawal, Loss from ATM skimming/tampering, etc.)
    4. Amount Lost
    5. Time and place of robbery/assault

    Required documents:

    1. Duly accomplished ATM Protect claim form
    2. Latest transaction receipt (if available)
    3. Police report (for robbery incidents only)
    4. Notarized incident report (for loss due to ATM skimming or tampering incidents only)
    5. *Photocopy of any government – issued ID (SSS, BIR, Pag-ibig, passport, etc.)
    6. *Bank statement of account indicating the transaction to be claimed and maintaining bank/branch

    *or client may provide an authorization letter to UCPB to provide the photocopy ID and bank statement to UCPB General Insurance Company, Inc. (UCPB GEN) instead

    Other additional documents:

    1. Original receipt/s for re-issued IDs or ATM/credit cards (if document replacement benefit applies)
    2. Photocopy of the hospital bill showing the # of days stay (if hospital confinement benefit applies)
    3. Death certificate (if accidental death benefit applies)
    4. Photocopy of birth certificate or marriage certificate to identify the child/sibling/spouse (if the claimant is the immediate family member of the covered cardholder)

    For immediate processing, please submit the scanned copy of the above requirements to atmprotect@gbg.com and submit the hard copies to your UCPB maintaining branch. UCPB will then forward the hard copies to UCPB General Insurance Company, Inc. (UCPB GEN).

  3. Can I report the robbery or theft through the UCPB branch?
    Yes. UCPB can forward your report to the above hotline number on your behalf.
  4. How long do I have to submit the requirements for claims?
    Please submit the requirements no later than thirty (30) days from the date of the incident.
  5. What if I was not able to submit the requirements for claims within thirty (30) days?
    If you did not submit the requirements or respond regarding the claim after thirty (30) days from the time it was reported, then it will be considered as case closed. Should there are some documents which are yet to be available during the thirty (30) day filing limit, you must notify the ATM Protect claims team immediately for further consideration.
  6. Who evaluates the claims reported?
    All claims and entitlement to benefits are processed by and subject to the approval of UCPB General Insurance Company, Inc. (UCPB GEN) with Global Benefits Group Processing Philippines.
  7. How will I know if my claim has been approved or denied?
    UCPB General Insurance Company, Inc. (UCPB GEN) shall be the one to contact and coordinate with you for the status of your claim. You may also contact the below to ask for the status of your claim.
    Hotline:  (+632)236-7233
    Mobile number: (+63)917-5257233
    Email address: atmprotect@gbg.coma>
  8. How long will it take to process my claims?
    The standard turn-around time for your claims to be processed is 7 working days after submission of all requirements/documents.
  9. How are the benefits paid out?
    All benefits are paid out via check.  UCPB General Insurance Company, Inc. (UCPB GEN) shall contact and coordinate with you for the claiming of your payment.
ATM Protect Terms and Conditions
ATM Protect provides protection to ATM cardholders of United Coconut Planters Bank (UCPB) [the “cardholder/s”] from direct theft and fraudulent transactions made against the cardholder’s ATM-based account/s.

  1. Coverage
    1. Only “active cards” may be covered by ATM Protect. Dormant and escheated accounts are excluded from coverage.
    2. Coverage applies to transactions made by the cardholder both locally and internationally where the enrolled UCPB card is accepted. It is not limited to any specific ATM or ATM network.
    3. Direct theft or robbery covered includes criminal assault on the cardholder, forced withdrawal, kidnapping with the intent of forcing the cardholder to conduct a transaction. Fraudulent transactions covered includes “card trapping”, cloning, skimming, and other mechanical non-violent schemes involving the ATM.

    For cash stolen due to direct theft or robbery from the enrolled ATM card during an ATM transaction, an over-the-counter transaction or from a stolen mobile banking device, the incident should have occurred at the ATM or over-the-counter or within 10 minutes after the transaction by the cardholder which results in the loss of cash, personal and immediate injury, fraud or identity theft.

  2. Benefits and Limits
    1. In the event of a covered loss due to direct theft or robbery, the maximum benefit is Php 50,000 or the daily withdrawable limit for the card, if applicable, whichever is less. The cardholder may claim up to three (3) incidents per policy year:
      100% 1st incident | 50% 2nd incident | 25% 3rd incident
    2. In the event of a covered loss resulting from mechanical tampering of an ATM, the maximum benefit is Php 50,000 or the actual amount lost, whichever is less. The cardholder may claim up to one (1) incident per policy year only.
    3. In the event of unauthorized fund transfers from the insured’s mobile remittance device deemed to be lost or stolen, the actual loss or the maximum benefit of Php 50,000, whichever is less, shall be coverable. The cardholder may claim up to three (3) incidents per policy year:
      100% 1st incident | 50% 2nd incident | 25% 3rd incident
    4. In the event that the insured cardholder’s death is directly attributed to the covered incident and is within 12 months of the covered incident, the benefit is Php 112,500 payable to the cardholder’s beneficiaries.
    5. In the event of hospitalization of the insured cardholder for causes directly attributed to the covered incident, a benefit of Php 2,250 per day, maximum of 30 days, will be paid for each day of hospitalization in a primary care or emergency care facility. A minimum of three (3) days confinement is required to qualify for this benefit. The benefit is retroactive to day one (1) of admission. The cardholder shall be reimbursed, subject to submission of receipts and other required documents.
    6. In the event the covered incident results in the loss of identity cards or other vital personal documents, the cardholder will be reimbursed for the cost of obtaining new documents. Reimbursement shall be based on the submission of receipts for the cost of replacing identity documents or cards such as, but not limited to, IDs, passports, similar items and for the cost of expedited ATM card replacement up to a maximum of Php 11,250 in total.
    7. In the event of identity theft, the cardholder will be reimbursed for the actual cost up to Php 112,500 in retaining a specialist to assist the cardholder to correct the false or fraudulent use of the cardholder’s identity. The involved card must be reported as lost or stolen. Access to a legal, paralegal or service organization for assistance for the completion and filing of required documents related to the fraudulent use of the cardholder’s identity will be provided to the cardholder.
      viii. Direct access to an assistance service will be provided to the cardholder with emergency information regarding local medical resources and legal service.
  3. Premium Payments
    ATM Protect premiums shall be paid monthly via Automatic Debit Arrangement (ADA) on the account number specified in this form [the “enrolled account”]. The cardholder shall ensure that the enrolled account is sufficiently funded on the schedule of the automatic debiting indicated to ensure continued coverage for the specified ATM card. Should the automatic debiting of premium amount be unsuccessful due to insufficient funding, coverage under ATM Protect shall immediately be discontinued for the affected period.
     
    Any incidental charges to the account resulting from the ATM Protect premium deduction will be the responsibility of the cardholder and his/her authorized user.
  4. Automatic Debit Arrangement
    Automatic Debit Arrangement (ADA) for ATM Protect is an automated payment facility wherein the enrolled cardholder is allowed to settle their premium payments by authorizing UCPB to charge the amount thereof against their UCPB current/savings account or card specified by the client herein. For this purpose, the cardholder shall ensure that the enrolled account is sufficiently funded the whole day the premium is scheduled to be debited. If the account balance is insufficient to settle premium payments for 3 consecutive months, the ATM Protect service and ADA facility may be automatically terminated by UCPB without prior notice to the cardholder.
     
    For joint “OR” accounts, the cardholder hereby declares that he/she is doing so on the basis of his/her continuing declaration and representation, under penalties of perjury, that all co-depositors are still living as of the date he/she effect the automatic debiting of the account and that UCPB may, at its direction rely on such continuing declaration and representation and he/she agrees to keep UCPB free from liability for its reliance on such continuing declaration and representation.
  5. Cancellation and Termination of Service
    Any party may cancel or terminate the ADA privileges of this enrollment subject to written notice without prejudice to the fees and charges payable to UCPB. Coverage under ATM Protect shall cease to exist once the cancellation or termination has been communicated to UCPB through a termination letter submitted to and received by the cardholder’s maintaining branch.
  6. Processing of Claims
    All losses must be reported immediately to the contact details below for proper handling:

    Hotline (+632) 236-7233
    Mobile (+63) 917-5257233
    Email atmprotect@gbg.com

    All claims and entitlement to benefits provided herein will be processed by and subject to the approval of UCPB General Insurance Company, Inc. (UCPB GEN) with Global Benefits Group Processing Philippines Inc. (GBG).

  7. Other Provisions
    The cardholder shall indemnify and hold UCPB free from liability from any claim damages or expenses of whatever nature in case UCPB fails or refuses to remit the premiums in the event of a force majeure, or from any consequences that may arise as a result of the cardholder’s availment of ATM Protect for any reason whatsoever, such as, but not limited to, termination of the ATM Protect or ADA privilege or insufficient funds on the date of debit.

The terms and conditions stated above is a summary of the provisions of the UCPB GENERAL INSURANCE COMPANY, INC. (UCPB GEN) ATM Protect policy. In case of inconsistency, the provisions of the policy will prevail. For better appreciation, you may examine the policy, copies of which are kept at the Home Office of UCPB GEN or email atmprotect@ucpbgen.com.

THIS CONTRACT IS BETWEEN THE CLIENT AND UCPB GENERAL INSURANCE COMPANY, INC. (UCPB GEN) ALL TRANSACTIONS ARISING OUT OF OR RELATED TO THIS CONTRACT SHALL BE BINDING ONLY BETWEEN THESE TWO (2) CONTRACTING PARTIES. IT IS UNDERSTOOD THAT THIS TRANSACTION IS NEITHER INSURED BY THE PHILIPPINE DEPOSIT INSURANCE CORPORATION (PDIC) NOR GUARANTEED BY UNITED COCONUT PLANTERS BANK.

ATM Protect Tips






THIS PRODUCT IS BROUGHT TO YOU BY UCPB GENERAL INSURANCE COMPANY, INC. (UCPB GEN). THIS PRODUCT IS NOT A DEPOSIT. FINANCIAL PRODUCT/S OF UCPB GEN IS/ARE NOT INSURED BY THE PHILIPPINE DEPOSIT INSURANCE CORPORATION AND IS/ARE NOT GUARANTEED BY UNITED COCONUT PLANTERS BANK.
 
24/7 CUSTOMER HOTLINES FOR INCIDENT REPORTS AND CLAIMS

Hotline (+632) 2367233
Mobile (+63) 917-5257233
Email atmprotect@gbg.com

For any inquiries, please visit any UCPB branch or contact us at (02) 811-9111 or email crc@ucpb.com .
UCPB is supervised by the Bangko Sentral ng Pilipinas with telephone number (02) 708-7087 and email address consumeraffairs@bsp.gov.ph.

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Customer Advisories

Holy Week Advisory

Make sure to plan your banking transactions this Holy Week.

All UCPB branches will be closed on Holy Thursday and Good Friday, April 18 and 19, 2019 and will resume regular banking operations on Easter Monday, April 22, 2019.

In the meantime, UCPB ATMs and UCPB Connect, the Bank’s online and mobile banking facilities, will continue to be available for your banking transactions.

Not yet enrolled in UCPB Connect? Visit ucpb.com/connect/ to enroll. If you’re already an existing UCPB Connect user, no need to enroll separately in UCPB Mobile Banking App. Just use your Connect ID and password to log-in.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday and Friday, April 18 and 19, 2019 – All UCPB branches, in observance of the Holy Week

Our ATMs and electronic banking facilities are available even during holidays. Thank you.


Past Holidays:

2019
Friday, April 12, 2019 – Roxas branch (Pres. Manuel Roxas Day – Republic Act No. 9217)
Tuesday, April 9, 2019 – ALL UCPB BRANCHES (Araw ng Kagitingan)
Friday, April 5, 2019 – Dagupan, and Urdaneta branches (439th Founding Anniversary of Pangasinan – Proclamation No. 696)
Thursday, April 4, 2019 – Antipolo and Masinag branches (21st Cityhood Anniversay of Antipolo City – Proclamation No. 695)
Wednesday, April 3, 2019 – Cotabato, General Santos, Iligan, Kidapawan, Pagadian, and Zamboanga branches (Isra’ wal Miraj – Presidential Decree No. 1083)
Wednesday, April 3, 2019 – Legaspi branch (Founding Anniversary of Albay – Republic Act No. 1119)
Tuesday, April 2, 2019 – Balagtas and Baliuag branches (Birth Anniversary of Francisco “Balagtas” Baltazar – Proclamation No. 701)
Wednesday, March 27, 2019 – Annapolis, Greenhills, and N. Domingo branches (Pinaglabanan Day – Proclamation No. 146)
Friday, March 22, 2019 – Dasmariñas, Imus, Molino, and Rosario branch (Birth Anniversary of Gen. Emilio Aguinaldo – Proclamation No. 694)
Thursday, March 21, 2019 – Calapan branch (21st Founding Anniversary of the City of Calapan – Proclamation No. 691)
Monday, March 18, 2019 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (82nd Araw ng Dabaw – Proclamation No. 675)
Monday, March 18, 2019 – Iznart, Jaro, Kalibo, Mabini, and Roxas branches (Liberation of Panay – Proclamation No. 21)
Monday, March 18, 2019 – Masbate branch (118th Founding Anniversary of the Province of Masbate – Proclamation No. 692)
Wednesday, March 13, 2019 – Paniqui branch (307th Foundation Day – Resolution No. 25-s2019)
Friday, March 1, 2019 – Alabang, Madrigal Business Park and Muntinlupa branches (Muntinlupa City Charter Day – Republic Act No. 9191)
Wednesday, February 27, 2019 – General Santos branch (30th Kalilangan Festival of General Santos City – Proclamation No. 670)
Tuesday, February 26, 2019 – Zamboanga branch (82nd Charter Day Anniversary of Zamboanga City – Proclamation No. 669)
Monday, February 25, 2019 – ALL UCPB BRANCHES (33rd Anniversary of the EDSA People Power Revolution – Proclamation No. 555)
Wednesday, February 13, 2019 – Aquino Avenue, Aseana City, Baclaran, Bicutan, BF Parañaque, and Sucat branches (Cityhood Anniversary of Parañaque – Proclamation No. 665)
Tuesday, February 12, 2019 – Kidapawan branch (21st Founding Anniversary of Kidapawan City – Proclamation No. 664)
Monday, February 11, 2019 – Iznart, Jaro, Kalibo, Mabini, and Roxas branches (Gov. Evelio B. Javier Day – Republic Act No. 7601)
Tuesday, February 5, 2018 – ALL UCPB BRANCHES (Chinese New Year)
Wednesday, January 23, 2019 – Baliuag and Meycauayan branches (First Philippine Republic Commemoration – Proclamation No. 651)
Tuesday, January 22, 2019 – Vigan branch (Anniversary of the Cityhood of Vigan, Ilocos Sur – Republic Act No. 9411)
Monday, January 21, 2019 – Cotabato branch (Organic Law for the Bangsamoro Autonomous Region in Muslim Mindanao – Republic Act No. 11054)
Monday, January 21, 2019 – Pagadian branch (Pasalamat Festival – Proclamation No. 653)
Friday, January 18, 2019 – Kalibo branch (Feast of Sto. Nino Ati-atihan Festival – Aklan Bankers Club Resolution No. 001)
Friday, January 18, 2019 – Sta. Rosa branch (227th Founding Anniversary of the City of Sta. Rosa Laguna – Proclamation No. 649)
Friday, January 18, 2019 – Tarlac branch (3rd Kaisa Festival – Proclamation No. 650)
Tuesday, January 15, 2019 – San Pablo branch (24th Coconut Festival – Proclamation No. 644)
Wednesday, January 16, 2019 – Navotas branch (113th Founding Anniversary – Proclamation No. 120)
Friday, January 11, 2019 – Balanga and Limay branches (Bataan Foundation Day – Republic Act No. 11138)
2018
Tuesday, December 18, 2018 – Iznart, Jaro, and Mabini branches (Birth Anniversary of Graciano Lopez-Jaena – Republic Act No. 9070)
Tuesday, December 11, 2018 – Angeles, Clarkfield, and San Fernando branches (Founding Anniversary of Pampanga – Proclamation No. 2226)
Saturday, December 8, 2018 – SM City Cebu branch (Feast of Immaculate Conception of Mary – Republic Act No. 10966)
Tuesday, November 27, 2018 – Paniqui and Tarlac branches (Birth anniversary of the late nationalist Benigno “Ninoy” S. Aquino Jr. – Proclamation No. 915)
Monday, November 26, 2018 – Dasmariñas branch (Founding Anniversary in the City of Dasmariñas – Proclamation No. 625)
Tuesday, November 13, 2018 – Dagupan branch (Birth Anniversary of the late Speaker Eugenio P. Perez – Proclamation No. 6721)
Thursday, November 15, 2018 – Calapan and San Jose branch (68th Founding Anniversary of Mindoro – Proclamation No. 614 and 615)
Monday, November 12, 2018 – Karuhatan, Malanday, and Paso de Blas branches (Valenzuela Day – Proclamation No. 605)
Thursday, November 8, 2018 – Kalibo branch (Birth Anniversary of Godofredo P. Ramos, the “Father of Aklan” – Proclamation No. 194)
Monday, November 5, 2018 – Lacson-Galo, Libertad, North Drive, and San Juan branches (Cinco de Noviembre – Republic Act No. 6709)
Thursday, November 1, 2018 – ALL BRANCHES, in observance of All Saints’ Day
Friday, November 2, 2018 – ALL BRANCHES, in observance of All Souls’ Day
Friday, October 26, 2018 – Angeles branch (Tigtigan Terakan Keng Dalan Festival – Proclamation No. 589)
Wednesday, October 24, 2018 – Legaspi branch (Legazpi Port District Fiesta – Resolution No. 2018-005)
Friday, October 19, 2018 – Dumaguete branch (Buglasan Festival – Proclamation No. 600)
Wednesday, October 17, 2018 – Sorsogon branch (Kasanggayahan Festival – Republic Act No. 7380)
Tuesday, October 16, 2018 – Oroquieta branch (Oroquieta City Day – Republic Act No. 7677)
Monday, October 15, 2018 – Angeles branch (Kuliat Festival – Proclamation No. 589)
Friday, October 12, 2018 – Zamboanga branch (Special Non-Working Holiday in Zamboanga City – Republic Act No. 7350)
Friday, September 28, 2018 – Daet branch (Commemoration of Wenceslao Q. Vinzons – Republic Act No. 6720)
Monday, September 24, 2018 – Calamba branch (Birth Anniversary of the Late Speaker Jose Yulo Sr. – Republic Act No. 7851)
Monday, September 17, 2018 – Pagadian branch (66th Founding Anniversary of Zamboanga Del Sur – Presidential Decree No. 576)
Friday, September 14, 2018 – Naga branch (Feast of Our Lady of Peñafrancia – Proclamation No. 654)
Tuesday, September 11, 2018 – Cotabato, General Santos, Iligan, Kidapawan, Pagadian, and Zamboanga, branches (Amonjadid Islamic New Year Celebration – Presidential Decree No.1083)
Monday, September 10, 2018 – Surigao branch (Annual City Fiesta – Resolution No. 2018-005)
Friday, September 7, 2018 – Naga branch (Annual Regional Celebration of Peñafrancia Festivities – Resolution No. 2018-04)
Wednesday, September 5, 2018 – General Santos branch (20th Tuna Festival – Proclamation No. 562)
Friday, August 31, 2018 – Surigao branch (Charter Day of Surigao City – Proclamation No. 1802)
Thursday, August 30, 2018 – Mandaue branch (49th Charter Day of Mandaue City – Proclamation No. 559)
Thursday, August 30, 2018 – Meycauayan branch (Birth Anniversary of Marcelo H. Del Pilar – Republic Act No. 7449)
Tuesday, August 28, 2018 – Cogon and Velez branches (Cagayan De Oro City Day – Republic Act No. 9644)
Monday, August 20, 2018 – Lucena – Centro and Lucena – Guinto branches (Lucena Day – Proclamation No. 554)
Wednesday, August 15, 2018 – Baliuag and Meycauayan branches (Foundation Day – Proclamation No. 549)
Friday, August 10, 2018 – Gumaca branch (Lorenzo Tañada Sr. Day – Proclamation No. 545)
Friday, August 10, 2018 – Legaspi branch (Ibalong Festival – Sanguniang Bayan Resolution No. 140181-2018)
Monday, August 6, 2018 – Banilad, Carbon, F. Ramos, Jones Avenue, Mabolo, Mandaue, Mango Avenue, and SM City Cebu branches (Province of Cebu and Component Cities Holiday – Republic Act No. 8952)
Thursday, August 2, 2018 – Butuan branch (Adlaw Hong Butuan / Charter Day – Proclamation No. 488)
Thursday, August 9, 2018 – Laoag branch (Governor Roque B. Ablan, Sr. Day – Republic Act No. 6941)
Monday, July 23, 2018 – Batangas, Lemery, Lipa – Recto, Lipa – Bigben, Sto. Tomas, and Tanauan branches (Mabini Day – Proclamation No. 2367)
Monday, July 16, 2018 – Baguio branch (31st Founding Anniversary of Cordillera Administrative Region – Proclamation No. 536)
Monday, July 16, 2018 – Ozamiz branch (Ozamiz City Charter Day – Proclamation No. 6743)
Tuesday, July 10, 2018 – Sta. Rosa branch (14th Anniversary of the Conversion of Sta. Rosa into a Component City of Laguna – Proclamation No. 525)
Monday, July 2, 2018 – Hanston Square, Ortigas, Pasig, Pioneer, Shaw-Escriva Drive, and Tektite branches (Araw ng Pasig – Proclamation No. 523)
Friday, June 29, 2018 (open until 12 noon only)Tacloban branch (Sangyaw Festivities – Executive Order 2018-06-118)
Friday, June 29, 2018 – Tuguegarao branch (Aggao Nac Cagayan – Proclamation No. 2430)
Friday, June 22, 2018 – Pagadian branch (49th Charter Anniversary of Pagadian – Proclamation No. 512)
Wednesday, June 20, 2018 – Cotabato branch (Araw ng Cotabato – Proclamation No. 1745)
Wednesday, June 20, 2018 – Lipa – Big Ben and Lipa – Recto branches (71st Founding Anniversary City of Lipa – Proclamation No. 58)
Tuesday, June 19, 2018 – Biñan, Calamba, Laguna, San Pablo, Sta. Cruz, and Sta. Rosa branches (157th Birth Anniversary of Dr. Jose P. Rizal – Proclamation No. 507)
Tuesday, June 19, 2018 – Surigao branch (Adlaw Nan Surigao Del Norte – Republic Act No. 9210)
Monday, June 18, 2018 – Naga branch (Naga City Charter Day – Republic Act No. 9210)
Friday, June 15, 2017 – ALL BRANCHES (Eid’l Fitr)
Tuesday, June 12, 2017 – ALL BRANCHES (National Independence Day)
Monday, June 11, 2018 – Antipolo, Cainta, Masinag, Q. Plaza and Taytay branches (117th Founding Anniversary of the Province of Rizal – Proclamation No. 502)
Monday, May 28, 2018 – Paniqui and Tarlac branches (Araw ng Lalawigang Tarlak – Proclamation No. 109)
Monday, May 28, 2018 – Imus branch (Battle of Alapan Anniversary / National Flag Day – Proclamation No. 493)
Monday, May 21, 2018 – Malabon branch (419th Founding Anniversary of the City of Malabon – Proclamation No. 468)
Tuesday, May 15, 2018 – Surigao branch (Foundation Day of the Mother Province of Surigao – Proclamation No. 457)
Monday, May 14, 2018 – All UCPB branches (Barangay and SK elections – Proclamation No. 479)
Friday, May 11, 2018 – Cauayan branch (Isabela Day – Proclamation No. 108)
Friday, April 13, 2018 – Cotabato, General Santos, Iligan, Kidapawan, Pagadian, and Zamboanga branches (“Izra Wal Miraj” or Nocturnal Journey and Ascension of Prophet – Presidential Decree No. 1083)
Monday, April 9, 2018 – All UCPB Branches (Araw ng Kagitingan)
Thursday, April 5, 2018 – Dagupan branch (438th founding anniversary of the Province of Pangasinan – Malacañang Proclamation No. 448 )
Thursday to Saturday, March 29 – 31, 2018 – All UCPB branches, in observance of the Holy Week
Wednesday, March 28, 2018 – All UCPB branches, will be open until 12noon only
Friday, March 23, 2018 – Kalibo branch (Death Anniversary of the 19 Martyrs of Aklan – Republic Act No. 7806)
Thursday, March 22, 2018 – Baliuag branch (155th Birth Anniversary of Mariano Ponce – Proclamation No. 429)
Thursday, March 22, 2018 – Dasmariñas, Imus, Molino, and Rosario branches (Birth Anniversary of Gen. Emilio Aguinaldo – Proclamation No. 446)
Monday, March 19, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Pasasalamat – Proclamation No. 439)
Friday, March 16, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Dabaw – Republic Act No. 7551)
Friday, March 9, 2018 – Tanauan branch (Birth Anniversary of late Pres. Jose P. Laurel)
Friday, March 2, 2018 – La Union branch (168th Foundation Anniversary of the Province of La Union – Malacañang Proclamation No. 422)
Thursday, March 1, 2018 – Alabang, Madrigal, and Muntinlupa branches (Muntinlupa City Charter Day – Republic Act No. 9191)
Tuesday, February 27, 2018 – General Santos branch (29th Kalilangan Festival of the City of General Santos – Presidential Proclamation No. 421)
Monday, February 26, 2018 – Zamboanga branch (81st Charter Day Anniversary of the City of Zamboanga – Proclamation No. 412)
Friday, February 16, 2018 – ALL UCPB BRANCHES (Chinese New Year)
Tuesday, February 13, 2018 – Surigao branch (Suspension of banking operations due to Typhoon Basyang)
Tuesday, February 13, 2018 – Aquino Avenue, Aseana City, Baclaran, BF Parañaque, Bicutan, and Sucat branches (20th Cityhood Anniversary of Parañaque – Proclamation No. 409)
Monday, February 12, 2018 – Kidapawan branch (20th Founding Anniversary of Kidapawan – Proclamation No. 408)
Friday, February 2, 2018 – Laoag branch (200th Foundation Anniversary of Ilocos Norte- Malacañang Proclamation No. 402)
Friday, February 2, 2018 – Vigan branch (Kannawidan Ylocos Festival- Proclamation no. 398)
Tuesday, January 23, 2018 – Meycauayan branch (119th Anniversary of Inauguration of the First Philippine Republic – Proclamation No. 394)
Thursday, January 18, 2018 – Sta. Rosa branch (18th Sikhayan Festival, 226th Founding Anniversary – Presidential Proclamation No. 397)
Tuesday, January 16, 2018 – Batangas branch (112th Founding Anniversary of Navotas City – Proclamation No. 120)
Tuesday, January 16, 2018 – Navotas branch (City Fiesta and Tourism & Cultural Day – Malacañang Proclamation No. 390)
Monday, January 15, 2018 – San Pablo branch (23rd Coconut Festival and Street Dancing Competition (Mardi Gras) – Malacañang Proclamation No. 388)
2017
Tuesday, December 19, 2017 – Alabang, Madrigal, and Muntinlupa branches (Centennial Year of Muntinlupa as an Independent Local Government Unit – Malacañang Proclamation No. 327)
Tuesday, December 19, 2017 – Cotabato, Iligan, and Kidapawan branches (Shariff Kabunsuan Day – Batas Pampook Blg. 14)
Friday, December 15, 2017 – San Jose branch (73rd Year Anniversary of the Liberation Day of Municipality of San Jose, Occidental Mindoro – Malacañang Proclamation No. 653)
Monday, December 11, 2017 – Angeles, Clark, and San Fernando branches (446th Aldo ning Kapampangan – Presidential Proclamation No. 2226)
Friday, December 8, 2017 – 3nd Street, Global City, Mckinley Hill, and The Fort branches (Cityhood Anniversary of Taguig – Proclamation No. 358)
Friday, December 8, 2017 – Angeles branch (Angeles City Foundation Day – Republic Act No. 8315)
Friday, December 8, 2017 – Antipolo and Masinag branch (426th Founding Anniversary – Proclamation No. 357)
Friday, December 8, 2017 – Batangas, Lemery, Lipa – Big Ben, Lipa – Recto, Sto. Tomas, and Tanauan branches (Founding Anniversary of the Province of Batangas – Proclamation No. 367)
Friday, December 8, 2017 – Cotabato branch (Feast of Immaculate Conception – Batas Pampook Blg. 48)
Friday, December 8, 2017 – Urdaneta branch (Feast of the Immaculate Conception – Executive Order No. 2016-020)
Monday, November 27, 2017 – Paniqui and Tarlac branches (Ninoy Aquino Day – Republic Act No. 8151)
Friday, November 24, 2017 – Dumaguete branch (Charter Day of the City of Dumaguete – Republic Act No. 7253)
Thursday, November 16, 2017 – Vigan branch (Birth Anniversary of President Elpidio Quirino – Republic Act No. 1927)
Wednesday, November 15, 2017 – Calapan and San Jose branches (67th Foundation Day Anniversary of Occidental Mindoro – Malacañang Proclamation No. 337)
Wednesday, November 8, 2017 – Calbayog branch (Typhoon Yolanda Resiliency Day – House Bill No. 6591)
Wednesday, November 8, 2017 – Kalibo branch (Goding Ramos Day – Presidential Proclamation No. 194)
Wednesday, November 8, 2017 – Tacloban branch (Tacloban Day – Republic Act No. 6591)
Thursday, November 2, 2017 – Oroquieta and Ozamiz branches (Misamis Occidental Foundation Day – Presidential Proclamation
No. 329)
Monday, November 13, 2017 – Gumaca branch (435th Founding Anniversary of Municipality of Gumaca – Malacañang Proclamation No. 341)
Monday, November 13, 2017 – Urdaneta branch (Birth Anniversary of Late Speaker Eugenio Perez – Republic Act No. 6721)
Wednesday, November 1, 2017 – ALL BRANCHES, in observance of All Saints’ Day
Tuesday, October 31, 2017 – ALL BRANCHES (Special Non-Working Holiday – Presidential Proclamation No. 50)
Friday, October 27, 2017 – Angeles branch (Tigtigan Terakan Keng Dalan – Presidential Proclamation No. 323)
Thursday, October 26, 2017 – Banilad, Carbon, F Ramos, Jones Avenue, Mabolo, Mandaue, Mango Avenue, SM City Cebu, branches (Interment of Archbishop Ricardo Cardinal Vidal – CBC Resolution No. 04/17)
Friday, October 20, 2017 – Dumaguete branch (Buglasan Festival – Presidential Proclamation No. 324)
Friday, October 20, 2017 – Tacloban branch (73rd anniversary of the Leyte Gulf Landing – Republic Act No. 1745)
Thursday, October 19, 2017 – Lacson – Galo, Libertad, North Drive, San Juan branches (Bacolod City Charter Day – Republic Act No. 77214)
Monday, October 16, 2017 – Oroquieta branch (Oroquieta City Day – Republic Act No. 7677)
Thursday, October 12, 2017 – Zamboanga branch (Feast of our La Virgen del Pilar – Republic Act No. 7350)
Monday, October 9, 2017 – Angeles branch (Kuliat Festival – Presidential Proclamation No. 323)
Thursday, September 28, 2017 – Daet branch (Birth Anniversary of Wenceslao Q. Vinzons – Republic Act No. 6720)
Wednesday, September 27, 2017 – Sto. Tomas branch (Birth Anniversary of Gen. Miguel Malvar – Resolution No. 2017-635)
Thursday, September 21, 2017 – Cotabato, General Santos, Iligan, Kidapawan, Pagadian, and Zamboanga branches (Islamic New Year – Article 169 of Presidential Decree No. 1083)
Wednesday, September 20, 2017 – Iligan branch (Diyandi Festival – Iligan City Ordinance No. 04-4605)
Friday, September 15, 2017 – Baliuag and Meycauayan branches (119th Anniversary of Inauguration of the Malolos Congress – Presidential Proclamation No. 241)
Friday, September 15, 2017 – Naga branch (Peñafrancia Festivities – Presidential Proclamation No. 654)
Saturday, September 9, 2017 – SM City Cebu branch (Osmeña Day – Republic Act No. 6953)
Friday, September 8, 2017 (open until 12 noon only)Naga branch (Peñafrancia Festivities – Presidential Proclamation No. 654)
Tuesday, September 5, 2017 – General Santos branch (Inauguration Day and 19th Tuna Festival – Presidential Proclamation No. 299)
Friday, September 1, 2017 – ALL BRANCHES (Eid’l Adha)
Thursday, August 31, 2017 – Surigao branches (Surigao Charter Day – Republic Act No. 1802)
Wednesday, August 30, 2017 – Balagtas, Baliuag and Meycauyan branches (Birth Anniversary of Gat Marcelo H. Del Pilar – Republic Act No. 7449)
Monday, August 28, 2017 – Cogon and Velez branches (Cagayan de Oro City Day – Republic Act No. 9644)
Friday, August 25, 2017 – Iznart, Jaro, and Mabini branches (80th Iloilo City Charter Day – Presidential Proclamation No. 253)
Saturday, August 19, 2017 – SM City Cebu branch (Suspension of Saturday banking due to bankwide activities to be attended by the officers and staff of the branch)
Friday, August 18, 2017 – Bajada, Palma Gil, R. Magsaysay, San Pedro branches (Kadayawan Festival – Presidential Proclamation No. 273)
Friday, August 18, 2017 – Naga branch (Death Anniversary of Jesse Robredo – Presidential Proclamation No. 274)
Wednesday, August 16, 2017 – Tuguegarao branch (Pavvurulun “Afi” Festival – Proclamation No. 272)
Tuesday, August 15, 2017 – Meycauayan branch (Foundation Day – Proclamation No. 268)
Friday, August 11, 2017 – Legaspi branch (Opening of Ibalong Festival 2017 – Resolution No. 2017-991)
Thursday, August 10, 2017 – Gumaca branch (Lorenzo Tañada Sr. Day – Proclamation No. 262)
Wednesday, August 9, 2017 – Laoag branch (Governor Roque B. Ablan Sr Day – Republic Act No.6941)
Monday, August 2, 2017 – Butuan branch (Adlaw Hong Butuan – Presidential Proclamation No. 206.)
Monday, July 10, 2017 – Sta. Rosa branch (13th Anniversary of the Conversion of the Municipality of Sta. Rosa Laguna into a Component City of the Province of Laguna – Presidential Proclamation No. 246)
Friday, June 30, 2017 – Tacloban branch (Tacloban Day – Republic Act No. 7676)
Thursday, June 29, 2017 – Tuguegarao branch (434th Anniversary of the Province of Cagayan (Aggao Na Cagayan) – Proclamation No. 2430)
Thursday, June 22, 2017 – Pagadian branch (48th Charter Day of Pagadian City – Proclamation No. 228)
Tuesday, June 20, 2017 – Cotabato branch (Araw ng Kutabato – Presidential Proclamation No. 1745)
Tuesday, June 20, 2017 – Dagupan branch (70th Charter Day Anniversary – Presidential Proclamation No. 219)
Tuesday, June 20, 2017 – Lipa Bigben branch (70th Founding Anniversary of Lipa City, Batangas – Proclamation No. 224)
Tuesday, June 20, 2017 – Lipa Recto branch (70th Charter Day Anniversary – Presidential Proclamation No. 219)
Monday, June 19, 2017 – Laoag branch (Charter Day Anniversary)
Monday, June 19, 2017 – Surigao branch (“Adlaw Nan Surigao Del Norte” – Republic Act No. 7553)
Monday, June 19, 2017 – San Pablo and Sta. Cruz branch (156th Birth Anniversary of Dr. Jose P. Rizal – Proclamation No. 222)
Friday, June 16, 2017 – Iligan branch (Charter Day – “Adlaw sa Iligan” – Resolution No. 143)
Thursday, June 15, 2017 – Angeles branch (Mount Pinatubo remembrance – Presidential Proclamation No. 233)
Thursday, June 15, 2017 – Velez and Cogon branches (Cagayan De Oro City Charter Day Celebration – Republic Act. No. 521)
Saturday, May 27 2017 – Naga branch (Camarines Sur Foundation Anniversary – Republic Act No. 9410)
Friday, May 26, 2017 – Baliuag branch (Charter Day Celebration – Proclamation No. 195)
Wednesday, May 24, 2017 – Solano branch (Nueva Vizcaya Day – Proclamation No. 2422)
Friday, May 19, 2017 – Butuan branch (Balanghai Festival – Proclamation No. 205)
Monday, May 15, 2017 – Surigao branch (Adlaw Nan Probinsya Nan Surigao Del Norte – Proclamation No. 167)
Friday, May 5, 2017 – Santiago branch (Cityhood Anniversary of Santiago City – Proclamation No. 204)
Monday, May 1, 2017 – ALL BRANCHES (Labor Day)
Friday, April 28, 2017 – ALL METRO MANILA BRANCHES were closed EXCEPT Main Office branch (Non-Working Day in view of the ASEAN Summit); branches in Rizal, Bulacan, Laguna, Cavite, North Luzon, Central Luzon, South Luzon, Visayas and Mindanao were open
Tuesday, April 25, 2017 – Kalibo branch (Birth Anniversary of Aklan – Republic Act No. 6722)
Monday, April 24, 2017 – Cotabato, Iligan, Kidapawan, Pagadian, Zamboanga branches (Nocturnal Journey and Ascension of Prophet Muhammad (SAW) Muslim Holiday – Presidential Decree No. 1083)
Saturday, April 22, 2017 – Iligan branch, due to a company event
Friday, April 21, 2017 – Calamba branch (16th Cityhood Anniversary of the City of Calamba, Laguna – Proclamation No. 189)
Wednesday, April 19, 2017 – Tarlac branch (19th Cityhood Anniversary of Tarlac City – Presidential Proclamation No. 188)
Thursday and Friday, April 13 and 14 – ALL BRANCHES, in observance of the Holy Week
Saturday, April 8, 2017 – Batangas, Iligan, Laguna, Legaspi, Naga, P. Paterno, and SM City Cebu branches, due to a company event
Wednesday, April 5, 2017 – Dagupan and Urdaneta branches (437th Foundation Day of the Province of Pangasinan – Proclamation No. 179)
Tuesday, April 4, 2017 – Antipolo and Masinag branches (19th Cityhood Anniversary of Antipolo – Proclamation No. 177)
Thursday, March 30, 2017 – Cauayanbranch (16th Founding Anniversary of the City of Cauayan, Isabela)
Monday, March 27, 2017 – Annapolis, Greenhills, and N. Domingo branches (San Juan City Day – Proclamation No. 146)
Saturday, March 25, 2017 – Legaspi and Naga branches, due to a company event
Wednesday, March 22, 2017 – Baliuag branch (Birth Anniversary of Mariano Ponce – Proclamation No. 180)
Wednesday, March 22, 2017 – Dasmariñas, Imus, Molino, and Rosario branches (Birth Anniversary of Gen. Emilio Aguinaldo – Proclamation No. 181)
Tuesday, March 21, 2017 – Calapan branch (19th Founding Anniversary of the City of Calapan – Proclamation No. 157)
Tuesday, March 21, 2017 – Urdaneta branch (19th Year Cityhood – EO No. 2011-003)
Saturday, March 4, 2017 – UCPB Laguna branch, due to a banking event
Thursday, March 2, 2017 – UCPB La Union branch (167th Foundation Anniversary of the Province of La Union – Proclamation No. 153)
Monday, February 27, 2017 – Gen. Santos branch (78th Foundation Day Anniversary and culmination of the 28th Kalilangan Festival of the City of General Santos)
Friday, February 24, 2017 – Banilad, Carbon, F. Ramos, Jones Avenue, Mabolo, Mango, and SM City Cebu branches (Cebu Charter Day)
Monday, February 16, 2017 – UCPB 10th Avenue, Caloocan, and Grace Park branches (54th Founding Anniversary of Caloocan City – Republic Act No. 7750)
Monday, February 13, 2017 – Aquino Avenue, Aseana, Baclaran, BF Parañaque, Bicutan, and Sucat Branches (19th Cityhood Anniversary of Parañaque City – Proclamation No. 144)
Friday, February 10, 2017 – Laoag branch (Pamulinawen Festival and Laoag City Day – Proclamation No. 142)
Wednesday, February 8, 2017 – Kidapawan Branch (Kidapawan City 19th Foundation Anniversary – Proclamation No. 137)
Friday, February 3, 2017 – Biñan branch (72nd Liberation Day – Proclamation No. 134)
Friday, February 3, 2017 – Meycauayan branch (Blas Ople Day -Proclamation No. 135)
Monday, January 23, 2017 – Balagtas, Baliuag and Meycauayan Branches (Anniversary of the Inauguration of the First Philippine Republic in the province of Bulacan – Proclamation No. 129)
Friday, January 20, 2017 – Lipa-Recto and Lipa-Big Ben Branches (Town Fiesta)
Friday, January 20, 2017 – Tarlac Branch (1st Kaisa Festival of Tarlac City – Proclamation No. 121)
Wednesday, January 18, 2017 – Sta. Rosa Branch (Sta. Rosa City’s 17th Sikhayan Festival – Proclamation No. 130)
Wednesday, January 18, 2017 – Sto. Tomas Branch (International Gathering of Divine Mercy Devotees to the 4th World Apostolic Congress on Mercy – Sangguniang Bayan Resolution No. 2017-290)
Monday, January 13, 2017 – San Pablo branch (22nd Coconut Festival and Street Dancing Competition (Mardi Gras) – Proclamation No. 127)
Monday, January 2, 2017 – ALL BRANCHES (Special Non-working Day – Proclamation No. 112)

BancNet System Advisory: April 16, 2019 (As of 5:22PM)

Please be informed that BancNet services are back online.

Thank you for your patience and understanding.


BancNet System Downtime Advisory: April 16, 2019 (3:40PM)

Please be advised that BancNet system services are currently unavailable. The following transactions are affected:

UCPB ATM cards transacting through BancNet ATMs and POS terminals
Other banks’ ATM card transacting through UCPB ATMs
Inter-bank Fund Transfers via InstaPay (sending and receiving)
BancNet eGov Payments
Transactions using UCPB Point-of-Sale (POS) terminals

UCPB accountholders may continue to use the UCPB ATM, Internet and Mobile Banking facilities at this time.
We apologize for any inconvenience this may cause you. We will issue another advisory once the BancNet services resume.
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