UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Cash Deposit Machine

Cash Deposit Machine

Deposit cash instantly with UCPB’s Cash Deposit Machine!
Deposit cash to your UCPB account* without having to line up at the branch.
Funds will be credited immediately to your account as soon as the deposit is made.

*Initially available for accounts with ATM cards except UCPB eMoney Cards
 

How to make a cash deposit:
1 Insert your UCPB ATM card, enter your ATM PIN and choose Cash Deposit
2 Insert cash and confirm deposit amount
(only P100, P200, P500 and P1000 bills are accepted)
3 Get your transaction receipt as proof of deposit

 
Frequently Asked Questions

  1. Are there other transactions I can do in the Cash Deposit Machine?
    Yes, the following transactions are available in the Cash Deposit Machine:
  • Cash Deposit
  • Inquire Balances
  • Transfer Funds
  • Pay Bills
  • Buy Load
  • Request Checkbooks
  • Request Statement of Accounts
  1. When will my deposit be reflected in my account balance?

    The cash you deposit in the Cash Deposit Machine will be credited real-time. Once you complete your transaction, the amount deposited is immediately available in your account.

  2. Can I use the Cash Deposit Machine to deposit to any account?

    You can deposit to any active account linked to your ATM card. Deposit to accounts that are closed, dormant, frozen or suspended will not be accepted.

    Currently, eMoney Cards are not available for deposit through the Cash Deposit Machine.

  3. What denominations does the Cash Deposit Machine accept?
    You can deposit the following Philippine Peso bill denominations:
  • 100
  • 200
  • 500
  • 1000
  1. Do I need to deposit the notes by denomination?

    You don’t have to sort the cash by denomination. Simply insert the cash in the Cash Deposit Machine and the machine will be the one to sort and verify the number of each deposited note.

  2. How many pieces of notes can I deposit per transaction?

    The machine is able to accept as many as 50 pieces of notes per transaction.

  3. Is there a limit to the number of times I can deposit at the Cash Deposit Machine?

    There is no limit to the number of deposits you can make in the Cash Deposit Machine.

  4. Why won’t the machine accept certain notes?

    Please ensure that the money you insert is in good condition. Notes that are crumpled, mutilated, stapled, wet and/or folded may cause hardware problems in the machine and prevent your account from being credited immediately.

  5. What should I do if my account is not credited?
    You may report this at the nearest branch or contact us at:
  • (02) 8811-9292 or 1-800-1-888-9777 (Toll free from any PLDT landline)
  • crc@ucpb.com

Quick Links

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As of Feb 28, 2020, 06:16:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Attention: Pag-IBIG Members and Employers

Effective February 24, 2020 (Monday), the following Pag-IBIG payments are now accepted at any UCPB branch nationwide:

Member Savings
Modified Pag-IBIG II
Housing Loan Amortizations
Employer Remittance via Electronic Submission of Remittance Schedule (eSRS)

Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, February 27, 2020 – General Santos branch (31st Kalilangan Festival of the City of General Santos – Proclamation No. 904)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

BancNet System Maintenance: February 24 and 25, 2020 (9:00 pm-6:00 am)

Please be advised that the following channels will be unavailable from 9:00 pm of February 24, 2020 (Monday) to 6:00 am February 25, 2020 (Tuesday) due to a BancNet maintenance activity:

Interbank ATM Transactions
Transactions using UCPB Point-of-Sale (POS) terminals via BancNet
InstaPay via UCPB Connect and Mobile Banking
eGOV transactions

UCPB accountholders may continue to use UCPB Connect, Mobile Banking, CM.biz, CheckWriter.biz, PDC.biz and CCA.biz, and perform Point-of-Sale transactions and online purchases via VISA. UCPB ATMs will only be available for UCPB Cardholders.

We apologize for the inconvenience this may cause.

Thank you. Read more.

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