UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

UCPB Consumer Finance Business Centers

UCPB Consumer Finance Business Center - Angeles
Branch Name
UCPB Angeles

Address
UCPB Angeles Branch, UCPB Building, Sto. Rosario corner Plaridel Street, Angeles City

Landmarks
Beside Jenra Grand Mall

Contact Numbers
(045) 888-3632

Fax Number
(045) 888-3632

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Bacolod
Branch Name
UCPB Libertad (Bacolod)

Address
2nd Floor, UCPB Libertad Branch, P. Hernaez & Dona Juliana Streets, Bacolod City

Landmarks
Across Bacolod South Public Market

Contact Numbers
(034) 435-2259

Fax Number
(034) 435-2259

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Cauayan
Branch Name
UCPB Cauayan

Address
3rd Floor, UCPB Cauayan Branch, C. Uy Building, National Highway, Cauayan City, Isabela

Landmarks
In front of Amity Hotel

Contact Numbers
(078) 652-2624, (078) 652-2623

Fax Number

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Cagayan De Oro
Branch Name

Address
UCPB Mariano Building, Osmena Street, Cogon, Cagayan De Oro City

Landmarks

Contact Numbers
(088) 880-7206, (088) 323-1787

Fax Number

With ATM

Banking Hours

UCPB Consumer Finance Business Center - Cebu
Branch Name
UCPB Jones Avenue

Address
UCPB Jones Avenue Branch, Osmeña Boulevard, Cebu City

Landmarks
Across Visayas Community Hospital

Contact Numbers
(032) 254-7975, (032) 255-4936, (032) 236-1392

Fax Number

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Dagupan
Branch Name
UCPB Dagupan

Address
2nd Floor, UCPB Dagupan Branch, A.B. Fernandez Avenue and Herrero Street, Dagupan City

Landmarks
Near Star Plaza Hotel, Beside Quintos Bridge

Contact Numbers
(075) 529-1516, (075) 529-1517

Fax Number
(075) 529-1516

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Davao
Branch Name
UCPB San Pedro

Address
3rd Floor, UCPB San Pedro Branch, San Pedro Street, Davao City

Landmarks
Beside National Police Commission (NAPOLCOM)

Contact Numbers
(082) 221-9552

Fax Number
(082) 221-7642

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Naga
Branch Name
UCPB Naga

Address
2nd Floor, UCPB Naga Branch, Evangelista Street, Naga City

Landmarks
In front of Plaza Rizal

Contact Numbers
(054) 472-0021

Fax Number
(054) 472-0021

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

UCPB Consumer Finance Business Center - Sto.Tomas
Branch Name
UCPB Sto. Tomas

Address
2nd Floor, UCPB Sto. Tomas Branch, NDN Building, 34 JP Laurel Highway, Barangay San Roque, Sto. Tomas, Batangas

Landmarks
Near Isuzu Motors, Kia Motors and Makiling Hardware

Contact Numbers
(043) 702-3759, (043) 702-3760

Fax Number
(043) 702-3759, (043) 720-3760

With ATM
YES

Banking Hours
Monday to Friday
9:00am to 3:00pm

 

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

60-day Grace Period on UCPB Loan Payments

Attention: Auto Loan, Home Loan, Salary Loan and Small Business Loan Clients

In compliance with the Bayanihan to Recover As One Act (Bayanihan 2), there will be a one-time 60-day payment moratorium on UCPB loans on current status (not past due) falling due on September 15 to December 31, 2020. The accrued interest during said period can be paid on a staggered basis. Read more.

Bounced emails and delayed/non-receipt of OTP using Yahoo email addresses

We have received reports from our clients, partners and suppliers of not being able to send/receive emails to/from UCPB using their Yahoo email addresses. There were also reports of delayed and non-receipt of OTP through Yahoo email addresses from Connect and Mobile App users.

As advised by our service provider, this is probably due to Yahoo’s tightened system and security controls which affect dormant and old yahoo accounts which have full and old inbox nearing or exceeding email limit. Read more.

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