Contact Us

UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services. We are glad to be of service to you.

OUR HEAD OFFICE

United Coconut Planters Bank
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines
(02) 8811-9000

CALL OR EMAIL US

For general concerns
(02) 8811-9111 or 1-800-1-888-9777 (toll-free from any PLDT landline)
crc@ucpb.com (weekdays, 7:00 am to 6:00 pm)

For ATM concerns
(02) 8811-9292 (24 hours a day, 7 days a week)

For Auto Loans, Home Loans, Salary Loans and Personal Loans
(02) 8811-9100 (weekdays, 8:30 am to 5:00 pm)
loans@ucpb.com

For Corporate Availments of Collections, Disbursement and Account Management Services
(02) 8811-9191
corporatehelpdesk@ucpb.com (weekdays, 8:30 am to 5:00 pm)

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Reminders:

Please do not provide any confidential information such as account and card numbers, PIN, or usernames and passwords.

Please do not provide any banking transaction instruction/s to ensure security of your account.

We will contact you via email or phone within 24 hours of the next banking day.

For lost ATM card or requests to block your card, please contact our ATM Center 24×7 hotline 8811-9292.

Please be informed that the migration to 8 digits effective October 6, 2019 is in line with the National Telecommunication Commission Memo 04-07-2018.

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UNIT INVESTMENT TRUST FUND

Product Name	NAVPU	YTD Return
U$BF	1.078367773	+0.29%
UBF	2.201315797	-15.97%
UCMF	1.386119719	+0.52%
UEF	2.671926719	-26.24%
UHDF	0.777358023	-27.18%
UPBF	2.148180869	+0.68%
UPIEF	0.796402604	-28.64%
US$MMF	1.359753643	+0.24%

As of Apr 1, 2020, 04:02:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Attention: UCPB Trust Banking Group Clients

Advisory on Sending of Client Reports (Financial Statements)

In light of the Enhanced Community Quarantine period in Luzon, please be advised that UCPB – Trust Banking Group (UCPB TBG) might encounter delays in sending your financial reports for the period ended March 31, 2020.

If you have queries or concerns, please visit or call your maintaining branch. You may also call UCPB TBG at the ff. phone numbers:

For inquiries on Financial Statements: (02)8811-9000 loc. 6801

For Non-Discretionary Accounts and Unit Investment Tust Funds (UITFs): (02) 8811-9522

For Discretionary Accounts: (02)8811-9548

or send an email to trust@ucpb.com.

For your information and guidance. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, April 2, 2020 – Limay branch (Celebration of the Birth Anniversary of Francisco “Balagtas” Baltazar – Proclamation No. 936)

Friday, April 3, 2020 – Legaspi branch (Albay Day – Republic Act No. 11119)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

Free InstaPay and PESONet fund transfers until April 14, 2020

Please be advised that fund transfer charges for InstaPay and PESONet via UCPB’s electronic banking channels is waived from March 24, 2020 to April 14, 2020.This is to make things easier for clients who need to send money to their loved ones or make a donation to those in need at this difficult time. Read more.