UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

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Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, April 21, 2017 – Calamba branch (16th Cityhood Anniversary of the City of Calamba, Laguna – Proclamation No. 189)
Saturday, April 22, 2017 – Iligan branch, due to a company event
Monday, April 24, 2017 – Cotabato, Iligan, Kidapawan, Pagadian, Zamboanga branches (Nocturnal Journey and Ascension of Prophet Muhammad (SAW) Muslim Holiday – Presidential Decree No. 1083 )

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

Attention: ATM users

Please be advised that we will perform system maintenance in all UCPB ATMs on Sunday, April 23, 2017 from midnight until 1:30am. During this time: UCPB Cardholders will only be able to transact in UCPB ATMs Other banks’ cardholders will not be able to transact in UCPB ATMs. UCPB Cardholders will not be able to use Point-of-Sale (POS) terminals. Please schedule your electronic banking transactions accordingly, or use your UCPB Connect or Mobile Phone Banking App for balance inquiries, bills payments, fund transfers and load purchase during this time. We apologize for any inconvenience that you may experience during this time. Thank you. Read more.

EMV Upgrade for all UCPB Issued ATM Cards (as of April 20, 2017)

In compliance to BSP Circular Nos. 808 and 859 which mandates all Philippine banks to shift from magnetic stripe technology to the EMV (Europay, MasterCard, Visa) chip-enabled ATM cards by January 1, 2017, UCPB will replace your existing UCPB ATM Card with the UCPB Visa Debit/EMV Card, free of charge. Read more.

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