UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

ATTENTION: All UCPB Accountholders

Please be advised that we will perform system maintenance for four hours on Sunday, August 20, 2017 from midnight until 4:00am. During this time:

UCPB Cardholders will not be able to transact in UCPB ATMs and other banks’ ATMs.
UCPB Cardholders will not be able to use Point-of-Sale (POS) terminals, or use their cards for online purchases.
UCPB Accountholders will not be able to use our electronic channels (UCPB Connect, Mobile Phone Banking, Telebanking, CM.Biz).

Please schedule your electronic banking transactions accordingly.

We apologize for any inconvenience that you may experience during this time.

Thank you. Read more.

Attention: All UCPB Accountholders

Please be advised that UCPB has implemented 1-day check clearing effective August 7, 2017. With this, check deposits will be made available for withdrawal not later than 3:00 pm of the following banking day.

This was made possible with UCPB’s full implementation of its Check image Clearing System (CICS), an electronic payment system mandated by the Bangko Sentral ng Pilipinas and the Philippine Clearing House Corp. (PCHC).

Thank you. Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, August 25, 2017 – Iznart, Jaro, and Mabini branches (80th Iloilo City Charter Day – Presidential Proclamation No. 253)
Monday, August 28, 2017 – Cogon and Velez branches (Cagayan de Oro City Day – Republic Act No. 9644)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

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