UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Contact Us

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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Product Name NAVPU YTD Return

As of Nov 15, 2018, 07:00:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Customer Advisories

UCPB adopts the No Gift Policy

In the spirit of good governance and the Bank’s personal and proactive service, UCPB adopts the No Gift Policy which mandates all UCPB associates not to solicit or receive, directly or indirectly, any gift from any person or group that is given to them in connection with their official duties. Click here to view the entire policy. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Tuesday, November 13, 2018 – Dagupan branch (Birth Anniversary of the late Speaker Eugenio P. Perez – Proclamation No. 6721)
Thursday, November 15, 2018 – Calapan and San Jose branch (68th Founding Anniversary of Mindoro – Proclamation No. 614 and 615)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

Attention: All UCPB Accountholders

Please be advised that UCPB Connect and UCPB CM.Biz are experiencing system slowdown. For your online transactions, please use the UCPB Mobile App and other electronic channels (ATM, POS, and e-commerce transactions via VISA and BancNet). We apologize for the inconvenience this may cause you. Rest assured, we are already working to resolve this as soon as possible. Thank you. Read more.

Copyright 2016 UCPB. All Rights Reserved.

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