UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Contact Us

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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As of Dec 18, 2017, 06:39:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

Attention: UCPB Mobile Phone Banking Users

December 18, 2017, 10:00AM

The UCPB Mobile Phone Banking app is currently undergoing system maintenance. Please use the UCPB Connect Internet Banking facility for your online banking transactions. Click here.

We apologize for the inconvenience this may cause you.

Thank you. Read more.

System Maintenance Schedule: December 16, 2017

Please be advised that the following electronic banking channels will be unavailable on Saturday, December 16, 2017, from 12 midnight until 2 am:

UCPB ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs)
UCPB Connect, CM.Biz, Mobile Phone Banking Service
Point-of-Sale Terminals
e-Commerce transactions (internet purchases via VISA and BancNet)

Kindly schedule your electronic banking transactions before or after the scheduled service interruption.

We apologize for the inconvenience that you will experience during this time.

We are doing these to ensure consistent and improved service delivery for you. Thank you. Read more.

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