UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Contact Us

Contact Us

UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services. We are glad to be of service to you.

United Coconut Planters Bankcrc@ucpb.com
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines
(02) 8811-9000



For general concerns
(02) 8811-9111 or 1-800-1-888-9777 (toll-free from any PLDT landline)
crc@ucpb.com (weekdays, 7:00 am to 6:00 pm)

For ATM concerns
(02) 8811-9292 (24 hours a day, 7 days a week)

For Auto Loans, Home Loans, Salary Loans and Personal Loans
(02) 8811-9100 (weekdays, 8:30 am to 5:00 pm)

For Corporate Availments of Collections, Disbursement and Account Management Services
(02) 8811-9191
corporatehelpdesk@ucpb.com (weekdays, 8:30 am to 5:00 pm)


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Please do not provide any confidential information such as account and card numbers, PIN, or usernames and passwords.
Please do not provide any banking transaction instruction/s to ensure security of your account.
We will contact you via email or phone within 24 hours of the next banking day.
For lost ATM card or requests to block your card, please contact our ATM Center 24×7 hotline 8811-9292.

Quick Links

Product Name NAVPU YTD Return

As of Nov 27, 2020, 03:43:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

System Maintenance Activity: Tuesday, December 1, 2020 from 4:00 am to 7:00 am

Please be informed that the following services will be unavailable on December 1, 2020, Tuesday, from 4:00 am to 7:00 am due to a system maintenance activity:

Sending/Receiving OTPs for online (eCommerce) transactions
Enrollment to UCPB Connect (Internet Banking) using Visa Debit card details

We apologize for the inconvenience. Kindly schedule your transactions accordingly. Read more.

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