UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Contact Us

Contact Us

UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services. We are glad to be of service to you.

OUR HEAD OFFICE
United Coconut Planters Bankcrc@ucpb.com
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines
(02) 8811-9000

 

CALL OR EMAIL US

For general concerns
(02) 8811-9111 or 1-800-1-888-9777 (toll-free from any PLDT landline)
crc@ucpb.com (weekdays, 7:00 am to 6:00 pm)

For ATM concerns
(02) 8811-9292 (24 hours a day, 7 days a week)

For Auto Loans, Home Loans, Salary Loans and Personal Loans
(02) 8811-9100 (weekdays, 8:30 am to 5:00 pm)
loans@ucpb.com

For Corporate Availments of Collections, Disbursement and Account Management Services
(02) 8811-9191
corporatehelpdesk@ucpb.com (weekdays, 8:30 am to 5:00 pm)

VISIT US


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Reminders:
Please do not provide any confidential information such as account and card numbers, PIN, or usernames and passwords.
Please do not provide any banking transaction instruction/s to ensure security of your account.
We will contact you via email or phone within 24 hours of the next banking day.
For lost ATM card or requests to block your card, please contact our ATM Center 24×7 hotline 8811-9292.

Please be informed that the migration to 8 digits effective October 6, 2019 is in line with the National Telecommunication Commission Memo 04-07-2018.

Quick Links

Product Name NAVPU YTD Return

As of Jan 17, 2020, 05:43:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

UCPB Banking Operations in view of Taal Volcano Eruption

As of January 17, 2020, 11:00am

Due to the ongoing threat posed by the Taal volcano unrest, UCPB Lemery branch will remain temporarily closed while UCPB Tanauan and UCPB Sto. Tomas, Batangas branches will operate until 12:00 noon only.

Clients in these affected areas may continue to use UCPB ATMs, Connect and UCPB Mobile App.

For inquiries and assistance, please call or email our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you for bearing with us as we ensure the safety of everyone. Read more.

UCPB Banking Operations in view of Taal Volcano Eruption

As of January 16, 2020, 9:26am

Due to the ongoing threat posed by the Taal volcano unrest, UCPB Lemery branch will remain temporarily closed while UCPB Tanauan and UCPB Sto. Tomas, Batangas branches will operate until 12:00 noon only.

Clients in these affected areas may continue to use UCPB ATMs, Connect and UCPB Mobile App.

For inquiries and assistance, please call or email our Customer Relations Center at 8811-9111 or crc@ucpb.com.

Thank you for bearing with us as we ensure the safety of everyone. Read more.

InstaPay Downtime Advisory: January 16, 2020 (12:00mn – 12:30am)

Please be advised that InstaPay Transactions (sending and receiving) through UCPB Connect and the UCPB Mobile App will not be available from 12:00MN until 12:30AM of January 16, 2020 (Thursday), as advised by BancNet.

Please schedule your inter-bank transfers accordingly.

For other concerns or inquiries please call UCPB Customer Relations Center at (+632) 8811-9111 or email crc@ucpb.com.

Thank you. Read more.

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