UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Contact Us

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

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Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

ADVISORY

In observance of Eid al-Fitr, all UCPB branches will be closed on Monday, June 26, 2017. UCPB ATMs, Connect, Mobile Phone Banking and Telebanking facilities shall remain available for balance inquiry, fund transfer and bills payment transactions.

Regular banking operations will resume on Tuesday, June 27, 2017. Read more.

ATTENTION: All UCPB ATM Cardholders

Your old non-EMV UCPB ATM Card* will be deactivated effective July 1, 2017.

Claim and activate your new UCPB EMV ATM Card free of charge now!

All UCPB Branches will be open also on all Saturdays of June 2017 (June 3, 10, 17, and 24) to accommodate the release of ATM cards on weekends.

*except UCPB e-Money card Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Thursday, June 22, 2017 – Pagadian branch (48th Charter Day of Pagadian City – Proclamation No. 228)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

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