UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Contact Us

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UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services.


We are glad to be of service to you.

Contact Us

For general concerns: (02) 811-9111 or 1-800-1-888-9777 (Toll free from any PLDT landline)
crc@ucpb.com
For ATM concerns: (02) 811-9292 (24 hours a day)
crc@ucpb.com
For Auto Loans, Home Loans, Salary Loans and Personal Loans:
(02) 811-9100 (weekdays, 8:30AM to 5:00PM)
loans@ucpb.com
For Corporate Availments of Collections, Disbursement and Account Management Services:
(02) 811-9191
corporatehelpdesk@ucpb.com
Our Head Office: (02) 811-9000
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines

Visit us!

Our Branch Network: Please click here to search for your nearest UCPB branch
Our ATM Network: Please click here and here to look for the nearest UCPB ATM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

EMV Upgrade for all UCPB Issued ATM Cards

In compliance to BSP Circular Nos. 808 and 859 which mandates all Philippine banks to shift from magnetic stripe technology to the EMV (Europay, MasterCard, Visa) chip-enabled ATM cards by January 1, 2017, UCPB will replace your existing UCPB ATM Card with the UCPB Visa Debit/EMV Card, free of charge. Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Wednesday, May 24, 2017 – Solano branch (Nueva Vizcaya Day – Proclamation No. 2422)
Friday, May 26, 2017 – Baliuag branch (Charter Day Celebration – Proclamation No. 195)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

Updated Banking Hours

Please be advised that there have been changes in the operating hours of several branches. Please click on our Branch Locator for the updates. Thank you. Read more.

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