UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Contact Us

Contact Us

UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services. We are glad to be of service to you.

OUR HEAD OFFICE
United Coconut Planters Bankcrc@ucpb.com
UCPB Corporate Offices, 7907 Makati Avenue, Makati City, Philippines
(02) 811-9000

 

CALL OR EMAIL US

For general concerns
(02) 811-9111 or 1-800-1-888-9777 (toll-free from any PLDT landline)
crc@ucpb.com (weekdays, 7:00 am to 6:00 pm)

For ATM concerns
(02) 811-9292 (24 hours a day, 7 days a week)

For Auto Loans, Home Loans, Salary Loans and Personal Loans
(02) 811-9100 (weekdays, 8:30 am to 5:00 pm)
loans@ucpb.com

For Corporate Availments of Collections, Disbursement and Account Management Services
(02) 811-9191
corporatehelpdesk@ucpb.com (weekdays, 8:30 am to 5:00 pm)

VISIT US


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Reminders:
Please do not provide any confidential information such as account and card numbers, PIN, or usernames and passwords.
Please do not provide any banking transaction instruction/s to ensure security of your account.
We will contact you via email or phone within 24 hours of the next banking day.
For lost ATM card or requests to block your card, please contact our ATM Center 24×7 hotline 811-9292.

Quick Links

Product Name NAVPU YTD Return

As of Sep 20, 2019, 06:39:00 PM

Click here to use our UITF Yield Calculator

For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Customer Advisories

Attention: All UCPB Visa Cardholders

The Bank received several complaints on unauthorized online purchases from some of its Visa cardholders.

We would like to clarify that this is not due to system hacking. No system of the Bank has been compromised. This is due to online card fraud. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, September 20, 2019 – Naga branch (Annual Celebration of the our Lady of Peñafrancia Festivities – Proclamation No. 654)
Friday, September 20, 2019 – Iligan branch (Feast of their Patron Saint, St. Michael the Archangel – Resolution No. 05-849)
Tuesday, September 24, 2019 – Calamba branch (Birth Anniversary of Jose Yulo, Sr. – Republic Act No.7851)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

Attention: All UCPB Checking Accountholders

Please be advised that beginning October 2019, UCPB checking accountholders will only receive monthly Statements of Account via email.

Your September 2019 and succeeding statements of account will be sent via email in PDF format (eStatement) within five (5) days after month-end and will contain the scanned images of your issued checks. The eStatement is password-protected for security and is printable in case you need a hard copy.

Please note that this is a FREE service. Make sure that your email address with the Bank is updated.

For complete information on the UCPB eStatement Service, please visit https://www.ucpb.com/ucpbgoespaperless/

For questions or inquiries, please contact your UCPB branch, or the Customer Relations Center at (02) 811-9111 or email crc@ucpb.com.

Read more.

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