Contact Us

UCPB is a leading provider of financial products and services to corporations, middle market companies, and individuals in the Philippines. It offers deposit and cash management services; trust and fund management services, treasury and money market investment services; corporate commercial, consumer and trade credit facilities; and international and investment banking services. We are glad to be of service to you.

CALL OR EMAIL US

For general concerns
(02) 8811-9111 or 1-800-1-888-9777 (toll-free from any PLDT landline)
crc@ucpb.com (weekdays, 7:00 am to 6:00 pm)

For ATM concerns
(02) 8811-9292 (24 hours a day, 7 days a week)

For Auto Loans, Home Loans, Salary Loans and Personal Loans
(02) 8811-9100 (weekdays, 8:30 am to 5:00 pm)
loans@ucpb.com

For Corporate Availments of Collections, Disbursement and Account Management Services
(02) 8811-9191
corporatehelpdesk@ucpb.com (weekdays, 8:30 am to 5:00 pm)

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---Savings Account / Deposit ProductsCardsConnect or Mobile Banking App / Electronic Banking ProductsAuto, Home, or Salary LoansInsuranceRemittance ServiceBranch Service FeedbackComments/SuggestionsOthers

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Reminders:

Please do not provide any confidential information such as account and card numbers, PIN, or usernames and passwords.

Please do not provide any banking transaction instruction/s to ensure security of your account.

We will contact you via email or phone within 24 hours of the next banking day.

For lost ATM card or requests to block your card, please contact our ATM Center 24×7 hotline 8811-9292.

Please be informed that the migration to 8 digits effective October 6, 2019 is in line with the National Telecommunication Commission Memo 04-07-2018.