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UCPB.com | Mobile Phone Banking

Mobile Phone Banking

UCPB Mobile Phone Banking Service

Our nearest branch is in your pocket!

UCPB Mobile Phone Banking allows you to perform banking transactions using your iOS or Android mobile phones and gadgets.

  • Inquire balances of your peso and US dollar accounts
  • Transfer funds between UCPB accounts
  • Pay your utility, credit card and other bills
  • Buy load for Globe, Smart or Sun Cellular phones for as low as Php15.00
  • View the history or log all transactions initiated through the UCPB Mobile Phone Banking App

Frequently Asked Questions

How do I enroll?
What phones and gadgets can I use?
Can I use the UCPB Mobile Phone Banking Service on any network?
Can I use the UCPB Mobile Phone Banking on more than one phone?
How much will I be charged?
Can I transact using my mobile phone after banking hours, or on a non-banking day or holiday?
Can I transfer funds from my peso account to my dollar account and vice-versa?
How long will it take for UCPB to process my transactions?
Can I use the UCPB Mobile Phone Banking while I am in other country?
What if my account requires two or more signatories (Joint ''AND'' Joint ''OR'' Accounts)?
What do I do if I forget my password?
Is there an Average Daily Balance to access UCPB Mobile Phone Banking?
How do I contact UCPB Customer Relations Center if I still have other inquiries or concerns regarding the UCPB Mobile Phone Banking Service?
Where can I view the Terms and Conditions of this service?

Quick Links

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541
trust@ucpb.com

Recent Articles

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, April 21, 2017 – Calamba branch (16th Cityhood Anniversary of the City of Calamba, Laguna – Proclamation No. 189)
Saturday, April 22, 2017 – Iligan branch, due to a company event
Monday, April 24, 2017 – Cotabato, Iligan, Kidapawan, Pagadian, Zamboanga branches (Nocturnal Journey and Ascension of Prophet Muhammad (SAW) Muslim Holiday – Presidential Decree No. 1083 )

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

Attention: ATM users

Please be advised that we will perform system maintenance in all UCPB ATMs on Sunday, April 23, 2017 from midnight until 1:30am. During this time: UCPB Cardholders will only be able to transact in UCPB ATMs Other banks’ cardholders will not be able to transact in UCPB ATMs. UCPB Cardholders will not be able to use Point-of-Sale (POS) terminals. Please schedule your electronic banking transactions accordingly, or use your UCPB Connect or Mobile Phone Banking App for balance inquiries, bills payments, fund transfers and load purchase during this time. We apologize for any inconvenience that you may experience during this time. Thank you. Read more.

EMV Upgrade for all UCPB Issued ATM Cards (as of April 20, 2017)

In compliance to BSP Circular Nos. 808 and 859 which mandates all Philippine banks to shift from magnetic stripe technology to the EMV (Europay, MasterCard, Visa) chip-enabled ATM cards by January 1, 2017, UCPB will replace your existing UCPB ATM Card with the UCPB Visa Debit/EMV Card, free of charge. Read more.

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