UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

UCPB.com | How do I enroll?

How do I enroll?

Access UCPB’s Mobile Phone Banking System
Are you a registered UCPB Connect user?
If yes, you may now access the Mobile Banking App using the same log in credentials. No additional enrollment needed.
Download the UCPB Mobile Phone Banking App through the following:
Iphone user? Download the application from the App Store.
Android user? Download the application from the Google Play Store.
If you do not have a UCPB Connect User ID and Password yet, please follow the steps below:
Step 1.
Go to UCPB’s website at www.ucpb.com and click on “Connect Login”.
Step 2.
Choose ‘UCPB Connect’ then select ‘New User’ and complete the required information, including your account number.

Step 3.
Print, sign and bring the completed registration form to your UCPB branch.

  • During your branch visit, update your email address and mobile phone number to ensure that your will receive your transaction passwords for online banking.

Congratulations, you’re done! Your account will be activated within the next banking days.
For any inquiries, please visit or call any UCPB branch. You can also call our Customer Relations Center at 8811-9111 or send us an email at crc@ucpb.com.
Thank you for banking with us.

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Recent Articles

System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

Thank you. Read more.

Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants. Read more.

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