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UCPB recognized for excellence in Straight-Through Processing

UCPB recognized for excellence in Straight-Through Processing
The UCPB team led by UCPB Senior Vice President and Operations Group Head Arnel A. Valles (2nd from right) received the award from Standard Chartered Bank Associate Director and Client Manager Odette Paela, Correspondent Banking Director Rajesh Vedamtham and Director and Financial Institution Sales Head Aileen Guce (1st, 2nd and 6th from left). Mr. Valles was joined by UCPB Vice President and International Banking Division Head Justiniano M. Babate and former (now retired) AVP/Remittance Services Department Head Elzeber O. Murallos (3rd and 4th from right) during simple ceremonies at City Club, Alphaland, Makati City.

UCPB was recognized by Standard Chartered Bank with a Straight-Through Processing (STP) Excellence Award for its seamless payment transactions. This is the second consecutive year that UCPB received the award.

Straight-Through Processing enables the recipient bank to electronically receive and process payment transactions from the host bank, increasing efficiency and preventing any delay in the execution of payments. UCPB was cited for its excellence in operational efficiency, posting higher than 95% in the processing of payments.

“We extend our gratitude to our partner Standard Chartered Bank for this recognition. This demonstrates UCPB’s commitment to excellence in serving our end-clients and partners for their payment requirements. We hope to further enhance this system to bring utmost efficiency and accuracy in delivering payments,” Mr. Valles said.

Date published: February 6, 2019

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Customer Advisories

System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

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Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants. Read more.

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