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UCPB recognized for excellence in Straight-Through Processing

UCPB recognized for excellence in Straight-Through Processing
The UCPB team led by UCPB Senior Vice President and Operations Group Head Arnel A. Valles (2nd from right) received the award from Standard Chartered Bank Associate Director and Client Manager Odette Paela, Correspondent Banking Director Rajesh Vedamtham and Director and Financial Institution Sales Head Aileen Guce (1st, 2nd and 6th from left). Mr. Valles was joined by UCPB Vice President and International Banking Division Head Justiniano M. Babate and former (now retired) AVP/Remittance Services Department Head Elzeber O. Murallos (3rd and 4th from right) during simple ceremonies at City Club, Alphaland, Makati City.

UCPB was recognized by Standard Chartered Bank with a Straight-Through Processing (STP) Excellence Award for its seamless payment transactions. This is the second consecutive year that UCPB received the award.

Straight-Through Processing enables the recipient bank to electronically receive and process payment transactions from the host bank, increasing efficiency and preventing any delay in the execution of payments. UCPB was cited for its excellence in operational efficiency, posting higher than 95% in the processing of payments.

“We extend our gratitude to our partner Standard Chartered Bank for this recognition. This demonstrates UCPB’s commitment to excellence in serving our end-clients and partners for their payment requirements. We hope to further enhance this system to bring utmost efficiency and accuracy in delivering payments,” Mr. Valles said.

Date published: February 6, 2019

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Customer Advisories

System Maintenance Schedule: Feb. 17, 2019 (12mn-1am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 1:00 AM on February 17, 2019 (Sunday): Point-of-Sale (POS) Terminals (via BancNet) e-Commerce transactions (online purchases via BancNet) Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

System Maintenance Schedule: Feb. 10, 2019 (12mn-2am)

Please be advised that the following electronic banking channels will not be available from 12:00 midnight to 2:00 AM on February 10, 2019 (Sunday):

UCPB Connect
ATMs
Mobile Phone Banking
Point-of-Sale (POS) Terminals
e-Commerce transactions (online purchases via VISA and Bancnet)
CM.Biz
My 1Time Payment

Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance.

We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you.

Thank you. Read more.

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