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UCPB partners with ePLDT, PLDT Enterprise for its adoption of Microsoft Office 365

UCPB partners with ePLDT, PLDT Enterprise for its adoption of Microsoft Office 365
UCPB President and CEO Higinio O. Macadaeg, Jr. and Chief Revenue Officer of PLDT-SMART and ePLDT President and CEO Ernesto R. Alberto (3rd and 4th from left) share a handshake during the ePLDT-UCPB partnership at the UCPB Corporate Offices in Makati City. Photo shows (L-R) UCPB VP and Human Resources Group Head Stella A. Fulgencio, FVP and Information Technology and Methods Group Head Randall Rogelio A. Evangelista, PLDT Enterprise VP and Corporate Relationship Management Head Aniceto M. Franco and ePLDT/PLDT VP and Disruptive Business Group Head Benedict Patrick V. Alcoseba.

UCPB recently sealed a partnership agreement with ePLDT, Inc. and PLDT Enterprise for the Bank’s adoption of Microsoft Office 365.

Office 365 is a suite of productivity tools, which allows users to work anytime, anywhere and on any device. It boasts of communication solutions built for effective team collaboration—from e-mail and Instant Messaging (IM) to social networking and video conferencing. UCPB also adopted Skype for Business Cloud PBX on top of the Office 365 package.

Prior to the event, UCPB went through its Microsoft Exchange 2010 migration process to fully integrate Office 365 into the company’s day-to-day banking operations. ePLDT immersed UCPB’s selected department representatives in the suite’s full features in a 3-day onboarding session. UCPB is the first ePLDT customer to undergo the Office 365 Adoption Program.

According to UCPB President and CEO Higinio Macadaeg Jr., the partnership with ePLDT helped in providing resolution to its disaster recovery requirements through the cloud-based application while improving internal collaboration among its employees.

“We look forward to more opportunities to enrich our working environment through powerful solutions that will further enable our associates to deliver the Bank’s personal and proactive service to our clients. With our partnership to ePLDT, I am confident that we will be able to make significant progress towards achieving our mission,” Mr. Macadaeg said.

Chief Revenue Officer of PLDT-SMART and ePLDT President and CEO Ernesto R. Alberto said that the partnership reaffirms ePLDT and PLDT Enterprise’s commitment in delivering smart solutions to organizations, injecting innovative business technologies into their day-to-day operations.

“We aspired to transform PLDT into a trusted and leading technology provider for our market constituencies and consumers. With our industry-leading ICT arm, ePLDT is driving our business farther into becoming a true and capable enabler of enterprises as you go into your own transition by injecting technology to move yourself forward. With this partnership in place, we present ourselves as UCPB’s partner today and in the strategic future,” he said.

Date published: November 17, 2017

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Customer Advisories

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, March 16, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Dabaw – Republic Act No. 7551)
Monday, March 19, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Pasasalamat – Proclamation No. 439)
Wednesday, March 21, 2018 – Calapan branch (20th Founding Anniversary of the Province of Oriental Mindoro – Malacañang Proclamation No.

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

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In our eStatement advisory regarding Updates on Current Accounts, we wrote: “Checkbook fee for UCPB Regular Checks, Multi-One and Perks has been adjusted effective January 15, 2018, as follows: Personal Checks (50 pcs. per checkbook) from Php175 to Php200 and Commercial Checks (100 pcs. per checkbook) from Php350 to Php500.” The updated fee for Personal Checks (50 pcs. per checkbook) should have been Php250 instead of Php200. We deeply apologize for error and confusion this may have caused. Read more.

System Maintenance Schedule: March 10, 2018 (11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 10, 2018 (Saturday) from 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

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