UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Worry less with Cashless

Worry less with Cashless
Promo Period: September 16 to December 31, 2019

Promo Mechanics:

  1. Promo period is from September 16, 2019 to December 31, 2019.
  2. Promo is open to all existing UCPB VISA Debit EMV cardholders tagged as individual accounts and new clients interested to open a UCPB account nationwide.
  3. Clients will automatically earn electronic raffle entries depending on the transaction they made. The eligible transactions are:
    • Purchases from local and international merchants using Point-of-Sale (POS) terminals. These include, but not limited to: restaurants, supermarkets, department stores, gasoline stations and other VISA-accredited establishments.
    • Online purchases from VISA e-commerce accredited merchants including online shopping and other internet transactions (e.g. Lazada, Shopee, Grab).
  4. Number of raffle entries per transaction type are as follows:
    Transaction Type Number of Electronic Raffle Entries
    1 regular POS transaction 1 electronic raffle entry
    1 contactless POS transaction of UCPB VISA Contactless Debit Card 2 electronic raffle entries
    1 local e-commerce/online transaction 3 electronic raffle entries
    1 international transaction (POS or e-commerce) 4 electronic raffle entries
  1. There is no required minimum amount of purchase and maximum number of entries. The assigned raffle number/s will be emailed to clients not later than January 14, 2020.
  2. There will be three (3) winners of Gift Certificates worth PhP 25, 000 each and one (1) grand winner of Gift Certificates worth PhP 45,000. Below are the specifics for the draws:
  3. Promo Period Deadline Draw Date & Time Number of winners Prize
    September 16, 2019 – December 31, 2019 December 31, 2019 – 11:59PM January 14, 2020 – 4:00PM 3 Gift Certificates worth PhP 25,000 each
    1 Gift Certificates worth Php 45,000
  1. All winners will be drawn via an electronic raffle. The raffle will be held at the UCPB Marketing Group office located at the 14th Floor, UCPB Corporate Offices, 7907 Makati Avenue, Makati City in the presence of a DTI representative, Internal Audit and Marketing Group.
  2. Employees of UCPB, its affiliates, subsidiaries, their advertising agencies, and their relatives up to the second degree of consanguinity or affinity are disqualified from joining the promo.
  3. Winners shall be announced online through UCPB’s corporate website at www.ucpb.com. Winners will also be notified via email and registered mail based on the account holder’s contact details in UCPB’s records.
  4. Cardholder may only win once. If a cardholder wins more than once, the cardholder gets the prize of higher value.
  5. Prizes can be convertible to cash. The cash prizes will be credited to the winner’s UCPB Account and the 20% prize tax shall be shouldered by UCPB.
  6. Redemption – To claim the prizes, winners must visit the maintaining UCPB Branch or the UCPB Head Office, during its 9:00 AM to 3:00 PM banking hours, and present the following:
  • 2 valid Government issued ID
  • Official registered mail and/or e-mail notification letter with signed conforme
Redemption and crediting of the raffle prize shall be within 60 calendar days upon receipt of the registered mail. Otherwise, prizes shall be forfeited in favor of UCPB with prior DTI approval.
  1. Winners authorize UCPB to disclose and publish their names, photos and other particulars determined by UCPB to any person/s and in any mode or manner as UCPB may deem appropriate.
  2. All matters and disputes will be subject to the final decision of UCPB. All decisions made by UCPB pertaining to the promo will be deemed final and irrevocable, with the prior concurrence of DTI.

Per DTI-FTEB Permit No. 15656, Series of 2019

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

Attention: All UCPB Visa Cardholders

The Bank received several complaints on unauthorized online purchases from some of its Visa cardholders.

We would like to clarify that this is not due to system hacking. No system of the Bank has been compromised. This is due to online card fraud. Read more.

Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, September 20, 2019 – Naga branch (Annual Celebration of the our Lady of Peñafrancia Festivities – Proclamation No. 654)
Friday, September 20, 2019 – Iligan branch (Feast of their Patron Saint, St. Michael the Archangel – Resolution No. 05-849)
Tuesday, September 24, 2019 – Calamba branch (Birth Anniversary of Jose Yulo, Sr. – Republic Act No.7851)

Our ATMs and electronic banking facilities are available even during holidays. Thank you. Read more.

Attention: All UCPB Checking Accountholders

Please be advised that beginning October 2019, UCPB checking accountholders will only receive monthly Statements of Account via email.

Your September 2019 and succeeding statements of account will be sent via email in PDF format (eStatement) within five (5) days after month-end and will contain the scanned images of your issued checks. The eStatement is password-protected for security and is printable in case you need a hard copy.

Please note that this is a FREE service. Make sure that your email address with the Bank is updated.

For complete information on the UCPB eStatement Service, please visit https://www.ucpb.com/ucpbgoespaperless/

For questions or inquiries, please contact your UCPB branch, or the Customer Relations Center at (02) 811-9111 or email crc@ucpb.com.

Read more.

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