UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Use your UCPB Visa Debit/EMV Card to pay your purchases and get a chance to win P100,000 cash prize!

Use your UCPB Visa Debit/EMV Card to pay your purchases and get a chance to win P100,000 cash prize!

Promo Period: June 1, 2017 to June 30, 2017

Promotion Mechanics and Conditions:

  1. Promo period is from June 1, 2017 to June 30, 2017.
  2. Promo is open to all UCPB VISA Debit/EMV cardholders tagged to individual accounts.
  3. For every transaction made using the UCPB VISA Debit card, clients will automatically earn one electronic raffle entry. There is no required minimum amount of purchase and maximum number of entries. The assigned raffle number will be emailed to clients not later than 7 banking days after the date of transactions. The eligible transactions are:
    1. Purchases from local and international merchants using Point-of-Sale (POS) terminals. This includes restaurants, supermarkets, department stores, gasoline stations and other VISA-accredited establishments.
    2. Online purchases from VISA-accredited merchants. This includes online shopping and other internet transactions (e.g. Lazada, UBER, Grab).
  4. Cash prizes will be given to raffle draw winners. There will be two (2) sets of winners or a total of six (6) winners:
  5. Cardholder may only win once
  6. The raffle draw will be via electronic raffle draw using the “True Random Generator” program of www.random.org. This will be held on July 14, 2017 at the UCPB Marketing Group office located at the 14th Floor, UCPB Corporate Offices, 7907 Makati Avenue, Makati City in the presence of a DTI representative.
  7. Employees of UCPB, its affiliates, their advertising agencies, and their relatives up to the second degree of consanguinity or affinity are disqualified from joining the promo.
  8. Winners shall be announced online through UCPB’s corporate website at www.ucpb.com. Winners will also be notified via email and registered mail based on the accountholder’s contact details in UCPB’s records.
  9. To claim the prizes, winners must present the following:
    1. Official registered mail and /or email notification
    2. 2 valid government-issued IDs
  10. Redemption period shall be within 60 days from receipt of notification. Otherwise, prizes will be forfeited in favor of UCPB with prior DTI approval.
  11. The cash prize will be credited to the winner’s UCPB account upon personal visit to the maintaining branch during its 9:00 AM – 3:00 PM banking hours.
  12. The winners authorize UCPB to disclose and publish their names, photos and other particulars determined by UCPB to any person/s and in any mode or manner as UCPB may deem appropriate.
  13. All matters and disputes will be subject to the final decision of UCPB. All decisions made by UCPB pertaining to the promo will be deemed final and irrevocable, with the prior concurrence of DTI.
  14. For any inquiries, please contact us at (02) 811-9111 or email crc@ucpb.com.
  15. Per DTI-FTEB Permit No. 8377, Series of 2017

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, March 16, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Dabaw – Republic Act No. 7551)
Monday, March 19, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Pasasalamat – Proclamation No. 439)
Wednesday, March 21, 2018 – Calapan branch (20th Founding Anniversary of the Province of Oriental Mindoro – Malacañang Proclamation No.

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.


In our eStatement advisory regarding Updates on Current Accounts, we wrote: “Checkbook fee for UCPB Regular Checks, Multi-One and Perks has been adjusted effective January 15, 2018, as follows: Personal Checks (50 pcs. per checkbook) from Php175 to Php200 and Commercial Checks (100 pcs. per checkbook) from Php350 to Php500.” The updated fee for Personal Checks (50 pcs. per checkbook) should have been Php250 instead of Php200. We deeply apologize for error and confusion this may have caused. Read more.

System Maintenance Schedule: March 10, 2018 (11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 10, 2018 (Saturday) from 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

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