UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Get 20% off at Sugar Factory with your UCPB Visa Debit Card!

Get 20% off at Sugar Factory with your UCPB Visa Debit Card!
Promo Period: December 1, 2017 to February 28, 2018

Promo Details:

Merchant Terms and Conditions:

  1. Offer can only be availed by using a Visa card to pay.
  2. Valid on Mondays to Fridays until 9PM only.
  3. Minimum spend of Php2,000.00 in a single transaction is required to avail of
    the offer.
  4. Offer is not valid on Insane Milkshakes and Goblet Cocktails.
  5. Offer is not valid in conjunction with other promos.
  6. Offer is not valid on Public Holidays.


  • The Promotion is open to all principal and supplementary holders of Visa Credit, Debit, Prepaid and Commercial cards issued in the Philippines and abroad (“Cards”) (“Cardholders”).

Promotion Mechanics and Conditions:

  1. The Promotion commences on December 1, 2017 and ends on February 28, 2018 (“Promotion Period”). All transactions must be made within the Promotion Period to avail of the Promotion.
  2. To avail of the offer/s, the Visa cardholder needs to settle his/her bill using his/her Visa card.
  3. Offers/freebies are not convertible to cash.
  4. Merchant has restrictions on the use of the promotional offers, please refer to the website for the details.
  5. A principal Card account is treated separately from the supplementary Card account. Transactions for the principal account will be considered separate from transactions of the supplementary account and vice versa.
  6. This promotion cannot be used in conjunction with any other merchant promotion and discount.

Per DTI – FTEB SPD Permit No. 0080 Series of 2017. For complete promo details, visit the Visa Promos page.

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As of Mar 16, 2018, 05:34:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, March 16, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Dabaw – Republic Act No. 7551)
Monday, March 19, 2018 – Bajada, Magsaysay, Palma Gil, and San Pedro branches (Araw ng Pasasalamat – Proclamation No. 439)
Wednesday, March 21, 2018 – Calapan branch (20th Founding Anniversary of the Province of Oriental Mindoro – Malacañang Proclamation No.

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.


In our eStatement advisory regarding Updates on Current Accounts, we wrote: “Checkbook fee for UCPB Regular Checks, Multi-One and Perks has been adjusted effective January 15, 2018, as follows: Personal Checks (50 pcs. per checkbook) from Php175 to Php200 and Commercial Checks (100 pcs. per checkbook) from Php350 to Php500.” The updated fee for Personal Checks (50 pcs. per checkbook) should have been Php250 instead of Php200. We deeply apologize for error and confusion this may have caused. Read more.

System Maintenance Schedule: March 10, 2018 (11pm-12mn)

Please be advised that the following electronic banking channels will not be available on March 10, 2018 (Saturday) from 11:00 PM to 12:00 MN: UCPB Connect ATMs (UCPB cardholders will also not be able to transact in other banks’ ATMs) Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz My 1Time Payment Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

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