UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Update and Be Rewarded Promo

Update and Be Rewarded Promo

Congratulations to the lucky winners of the Update and Be Rewarded Promo!

Promo Period: October 15, 2018 to January 15, 2019

Per DTI-FTEB Permit No. 19233, Series of 2018

Eleven winners of Php 10,000 each:
Alberto L. Longos
Aaron Mark C. Gagasa
Rey Joshua S. Salin
Lea Angelica L. Merana
Kevin T. Tabada
Raymond Marco M. Barretto
Louie D. Travero
Dante G. Ilaya
John Paul S. Cordez
Arthur N. Lim
Joan B. Somosot

All winners will be notified via email and registered mail. For inquiries, please contact UCPB’s Customer Relations Center at (02) 811-9111 or email crc@ucpb.com.

Promo Period: October 15, 2018 to January 15, 2019

Promo Mechanics:

  1. The promo will run for three (3) months, from October 15, 2018 to January 15, 2019.
  2. The promo is open to all individual UCPB deposit account holders, consumer loan, treasury and trust clients who will update their records with the Bank through any of the following channels:
  • UCPB’s 188 branches nationwide
  • UCPB’s 10 Consumer Finance Business Centers (CFBCs) nationwide
  • UCPB’s Trust and Treasury desks nationwide
  • Other channels which may be made available
  1. To qualify for the promo, the client should update their information by filling up the Client Information Update Sheet (CIUS) and other related documents in their UCPB maintaining branch or the nearest UCPB Branch. As a minimum requirement, the following contact details must be provided: mobile phone number and email address.
    The client should bring 1 valid photo-bearing ID for proper identification and supporting documents needed for the update such as, but not limited to the following:
  • Billing statement from utilities or credit card companies (for change in address)
  • Marriage Certificate (for change in marital status)
  1. Upon submission and verification of the completed Customer Information Update Sheet and Signature cards to any UCPB branch, Consumer Finance Business Center, Trust and Treasury desk, the client will receive an acknowledgement email not later than 10 banking days upon date of submission.
  2. Each client who will update their information shall be assigned one (1) electronic raffle entry. This will be sent to the client via Email as part of the acknowledgement email.
  3. A client may join this promo only once within the duration of the promo period. Any additional updates made during the promo period will not entitle the client to an additional raffle entry.
  4. Only completely filled-out forms will qualify for the raffle. Incomplete information will result to disqualification.
  5. Employees of UCPB, its affiliates, subsidiaries, their advertising agency, and their relatives up to the second degree of consanguinity or affinity are disqualified from joining the promo.
  6. Eleven winners will be selected during the grand raffle, one from each of the Bank’s eleven Branch Banking Group (BBG) regions, namely:
  • Metro Manila 1 Region
  • Metro Manila 2 Region
  • Metro Manila 3 Region
  • Metro Manila 4 Region
  • Metro Manila 5 Region
  • Metro Manila 6 Region
  • Metro Manila 7 Region
  • South Luzon Region
  • North and Central Luzon Region
  • Visayas Region
  • Mindanao Region
  1. Consumer, Treasury and Trust clients will be grouped under Metro Manila 7 Region.
  2. All winners will receive Php10,000 as the prize. The cash prize will be credited to the winner’s UCPB Account upon verification. The 20% prize tax shall be shouldered by UCPB.
  3. The electronic raffle draw through "True Random Generator" program of www.random.org will be held on January 22, 2019 at the UCPB Corporate Offices, 7907 Makati Avenue, Makati City with the presence of a DTI representative.
  4. Winners shall be announced online through UCPB’s corporate website. Winners will also be notified via SMS, email and registered mail based on the accountholder’s contact details in UCPB’s records.
  5. The winners authorize UCPB to disclose and publish their names, photos and other particular determined by UCPB to any person/s and in any mode or manner as UCPB may deem appropriate.
  6. All matters and disputes will be subject to the final decision made by UCPB pertaining to the promo, will be deemed final and irrevocable, with prior concurrence to DTI.

Per DTI-FTEB Permit No. 19233, Series of 2018

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541

Customer Advisories

System Maintenance Schedule: October 20, 2019 (12am-3am)

Please be advised that the following electronic facilities and transactions will be unavailable on October 20, 2019 (Sunday), 12:01 AM until 3:00 AM due to a system maintenance activity:

UCPB ATMs. UCPB accountholders will also not be able to transact using other banks’ ATMs
UCPB Connect
UCPB Mobile Banking
Online transactions through VISA and BancNet
Transactions using Point of Sale terminals

We apologize for any inconvenience this may cause. Please schedule your transactions accordingly.

Thank you. Read more.

Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants. Read more.

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