UCPB Customer Relations Center (+632) 811-9111   |   crc@ucpb.com   |  

Update and Be Rewarded Promo

Update and Be Rewarded Promo
Promo Period: October 15, 2018 to January 15, 2019

Promo Mechanics:

  1. The promo will run for three (3) months, from October 15, 2018 to January 15, 2019.
  2. The promo is open to all individual UCPB deposit account holders, consumer loan, treasury and trust clients who will update their records with the Bank through any of the following channels:
  • UCPB’s 188 branches nationwide
  • UCPB’s 10 Consumer Finance Business Centers (CFBCs) nationwide
  • UCPB’s Trust and Treasury desks nationwide
  • Other channels which may be made available
  1. To qualify for the promo, the client should update their information by filling up the Client Information Update Sheet (CIUS) and other related documents in their UCPB maintaining branch or the nearest UCPB Branch. As a minimum requirement, the following contact details must be provided: mobile phone number and email address.
    The client should bring 1 valid photo-bearing ID for proper identification and supporting documents needed for the update such as, but not limited to the following:
  • Billing statement from utilities or credit card companies (for change in address)
  • Marriage Certificate (for change in marital status)
  1. Upon submission and verification of the completed Customer Information Update Sheet and Signature cards to any UCPB branch, Consumer Finance Business Center, Trust and Treasury desk, the client will receive an acknowledgement email not later than 10 banking days upon date of submission.
  2. Each client who will update their information shall be assigned one (1) electronic raffle entry. This will be sent to the client via Email as part of the acknowledgement email.
  3. A client may join this promo only once within the duration of the promo period. Any additional updates made during the promo period will not entitle the client to an additional raffle entry.
  4. Only completely filled-out forms will qualify for the raffle. Incomplete information will result to disqualification.
  5. Employees of UCPB, its affiliates, subsidiaries, their advertising agency, and their relatives up to the second degree of consanguinity or affinity are disqualified from joining the promo.
  6. Eleven winners will be selected during the grand raffle, one from each of the Bank’s eleven Branch Banking Group (BBG) regions, namely:
  • Metro Manila 1 Region
  • Metro Manila 2 Region
  • Metro Manila 3 Region
  • Metro Manila 4 Region
  • Metro Manila 5 Region
  • Metro Manila 6 Region
  • Metro Manila 7 Region
  • South Luzon Region
  • North and Central Luzon Region
  • Visayas Region
  • Mindanao Region
  1. Consumer, Treasury and Trust clients will be grouped under Metro Manila 7 Region.
  2. All winners will receive Php10,000 as the prize. The cash prize will be credited to the winner’s UCPB Account upon verification. The 20% prize tax shall be shouldered by UCPB.
  3. The electronic raffle draw through "True Random Generator" program of www.random.org will be held on January 22, 2019 at the UCPB Corporate Offices, 7907 Makati Avenue, Makati City with the presence of a DTI representative.
  4. Winners shall be announced online through UCPB’s corporate website. Winners will also be notified via SMS, email and registered mail based on the accountholder’s contact details in UCPB’s records.
  5. The winners authorize UCPB to disclose and publish their names, photos and other particular determined by UCPB to any person/s and in any mode or manner as UCPB may deem appropriate.
  6. All matters and disputes will be subject to the final decision made by UCPB pertaining to the promo, will be deemed final and irrevocable, with prior concurrence to DTI.

Per DTI-FTEB Permit No. 19233, Series of 2018

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For more information, please contact
UCPB Trust Banking Group:
(02) 811-9520, 811-9515, or 811-9541

Customer Advisories

System Maintenance Schedule: October 20 & 21, 2018 (12mn-3am)

Please be advised that the following electronic banking channels will not be available on October 20, 2018 (Saturday) and October 21, 2018 (Sunday) from 12:01 AM to 3:00 AM: UCPB Connect ATMs Mobile Phone Banking Point-of-Sale (POS) Terminals e-Commerce transactions (online purchases via VISA and Bancnet) CM.Biz Please take note that UCPB Accountholders will not be able to transact using other banks’ ATM. Kindly schedule your transactions before or after the scheduled maintenance. We apologize for the inconvenience this may cause. We are doing this to ensure consistent and improved service delivery for you. Thank you. Read more.

Attention: UCPB Visa Debit EMV Cardholders

Please be advised that cardholders who have not yet activated their UCPB Visa Debit EMV cards will no longer be able to use their cards by December 11, 2018. Activate your card as soon as possible to avoid inconvenience. Read more.

ADVISORY: Local Holidays

Please be advised of the following local holidays and the UCPB branches that will be closed:

Friday, October 19, 2018 – Dumaguete branch (Buglasan Festival – Proclamation No. 600)
Friday, October 26, 2018 – Angeles branch (Tigtigan Terakan Keng Dalan Festival – Proclamation No. 589)

Our ATMs and electronic banking facilities are available even during holidays. Thank you.

Read more.

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