UCPB Customer Relations Center (+632) 8811-9111   |   crc@ucpb.com   |  

Protect

Tips Against Online Card Fraud

Be smart when using your UCPB Visa Debit Card for online transactions!

Here are some safety tips to protect your card from unauthorized use.


Update your contact information with the Bank to receive timely notifications on card transactions.


Enroll in Connect or Mobile App so you can track your transactions conveniently, anytime, anywhere.


Call our ATM Hotline at (02) 8811-9292 or your UCPB branch immediately.

Safety Tips against Smishing (SMS Phishing)
Have you heard of smishing or SMS phishing?

These are deceptive text messages sent by fraudsters to steal your personal or financial information. The messages may look like they’re from a bank, credit card company, social networking site, online payment, website app or online store. Protect your identity and savings.

Here are some steps you can take to keep those “smishers” at bay.






Tips to protect yourself from Vishing Attacks
Voice Phishing or Vishing is a form of phishing performed over the telephone.

Criminals pretend to represent a company and trick victims to reveal their sensitive or personal information.
Protect your hard-earned savings by learning how to distinguish a legitimate phone call from a vishing call.

Here are some tips to protect yourself against vishing.





Potential Security Risks of Jailbreaking
Are you planning on “jailbreaking” your phone?

Jailbreaking is modifying your device to remove restrictions imposed by the manufacturer or operator.

This is usually done to install unauthorized apps, delete pre-installed apps, customize the control center.

However, the risks are much greater than the benefits.

Here are a few potential security risks that you should keep in mind.





Tips Against Cybercrime
One of the most common cyber attacks is drive by download. This is the unintentional download of malicious code from questionable/hacked websites or pop-up ads. It takes advantage of your apps, operating system or web browser that may contain security flaws due to lack of updates.

Shelter your sensitive information from the greedy hands of online criminals. Follow these safety tips to avoid becoming one of their victims.


Never take your security for granted. Avoid websites that may contain malicious code. Stick to mainstream or well-established sites you normally use.


Keep your web browser and operating system updated. New patches help seal gaps in defenses where drive-by-download code could burrow in.


Drive-by download attacks often use online ads to upload infections. Using an ad blocker can help reduce your exposure to this type of attack.


Be wary of keeping too many unnecessary programs and apps on your device. The more plug-ins you have, the more susceptible you are to infection. Only keep the software you trust and use often.

Tips to avoid Phishing
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UCPB Visa Debit Card Safety Tips
Here are some safety tips to remember.






5 Tips to Avoid INVESTMENT FRAUD
Scammers do not discriminate between rich or poor, newbies or long-time investors.

They entice you with get-rich-quick schemes that are just too good to be true.

Protect your hard-earned savings by learning how to safeguard yourself against investment fraud.

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How to Create a Strong and Unique Password
Change your passwords regularly to secure your accounts. Here’s how to create a strong and unique UCPB Connect password.

Enroll now to manage your accounts more conveniently! Visit ucpb.com/connect to learn more.

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Cyber fraud
What do you say to online fraudsters who attempt to steal your personal information? Not today.

Protect yourself against fraud by keeping a step ahead of shady characters who deceive people through clever schemes online.

If you notice any suspicious activity in your UCPB account, report it immediately to (02) 8811-9111 or crc@ucpb.com.

Red Flags of INVESTMENT SCAMS
Fraudsters have different tactics to trick you to invest in their company.

Stay on guard and avoid becoming drawn into a scam.

Watch out for these red flags when someone offers you a “business opportunity” that’s just too good to be true.

UCPB Safety Tips
Do you save your credit or debit card details online?

While saving it might be convenient, it might be easier for the bad guys to use the information to access your account.

Take precautions and never save these important details online. As they say, prevention is better than a cure.


Never give your personal or account information especially PINs or passwords over the phone.

Banks and other reputable companies will never ask for your personal information over the phone.

If you have any doubts about the caller, hang up and inform your bank immediately.


Always remember to log out from your mobile banking app after every online banking session.

This will prevent hackers from stealing your personal and account information.


Phishing is one of the easiest forms of cyber-attack. It obtains sensitive information such as usernames, passwords, and card details by sending you an email that looks like a legitimate communication from a trustworthy company.

In case you receive a suspicious e-mail, do not click on any links and delete it immediately.


Checks contain some of your personal and account information.

To avoid identity theft and financial fraud, shred or cut old and unused checks or any document that contain sensitive data.


Be careful of what you download online.

Always use official mobile banking apps, especially for online banking. These apps are tested thoroughly to ensure your data is secure and safe.

Never use a suspicious bank application because its creators might steal your private information.

ATM Safety and Security Tips
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ATM Safety and Security Tips
  • Protect yourself
  • Safeguard your account
  • Prevent identity theft

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Protection against Phishing and other online scams
Security_thumbnail_2 » Protection against Phishing and other online scams  

Protection against Phishing and other online scams

 

Please be advised that there is a growing number of reported phishing incidents online. Unscrupulous entities will send a message to your email asking for your vital personal and financial data such as your user name password or bank account as if it were from a legitimate source for the purpose of committing fraud. They may also ask you to click on a link or download an attachment to update your pertinent information there.

Your first line of defense against phishing is to be vigilant. Protect yourself by keeping the following in mind:

  1. Emails with links to fraudulent websites
    1. Ignore phishing messages. Do not be coerced into following their instructions simply because they have threatened you that something will happen to your account. (i.e. your account will be permanently blocked) if you don’t respond.

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    1. No legitimate business, such as UCPB, will ask for your important personal and financial information like your user name and password via email.
    2. Be on the lookout for spelling and grammatical errors in your email messages to determine if it’s a hoax or a legitimate one. UCPB for instance may be spelled as UCBP which at first glance may seem to be the right spelling or letter O is replaced by the number 0 to fool the recipient.
    3. Beware of clicking on links contained in email messages as this may lead you to fraudulent websites that plan to get pertinent data from you. If you want to access the official site, type the website in your browser’s address bar or add it to your bookmarks instead.
  • Fraudulent Websites
    1. Access the official UCPB website by typing www.ucpb.com on your browser’s address bar and look for the links to UCPB Connect, CM.Biz or the appropriate facility.

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    1. The legitimate login page for UCPB Connect will only ask for the User Name and Password, and never ask for email addresses and passwords, or ATM Card Numbers and ATM PINs.
  1. General care for your bank accounts
    1. Update your login password regularly. Do not use passwords that can be easily attributed to you such as your name or birthday.
    2. Regularly monitor your bank accounts and credit cards.

For any phishing-related concerns or problems on the use of our UCPB’s Internet Banking Facilities, you may call our Customer Relations Center hotline at telephone numbers 811-9111 or 1-800-1-888-9777 or send a message via email at crc@ucpb.com.

 

BSP Advisory on Phishing and Spoofing
Protect yourself – and your data – from phishing and spoofing.

Phishing and spoofing tricks you into providing sensitive information such as your account information and passwords through legitimate-looking emails or website, with the goal of illegally gaining access to your accounts.
Don’t take the bait. Bangko Sentral ng Pilipinas outlines ways to spot and avoid phishing and spoofing.

If you think you received a suspicious email supposedly from UCPB, immediately forward it to our Customer Relations Center at crc@ucpb.com.

Credit Consciousness
Banks look at an individual’s ability to pay off debt in extending credit lines to its clients. So whether you’re applying for a credit card or a bank loan, you would want to show that you are a good debtor by maintaining a good reputation with banks and other lending institutions.

The Philippines is setting up a unified credit bureau that will gather credit information of individuals so that lenders can have a better appreciation of one’s credit history. This helps banks to determine whether a person can be eligible for credit lines such as loans or credit card.

Here are some tips to keep your credit score solid:




Warning Against Phishing
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Warning Against Phishing

 

Dear UCPB clients,

Please be advised that there is a growing number of reported phishing incidents online. Unscrupulous entities will send a message to your email asking for your vital personal and financial data such as your user name password or bank account as if it were from a legitimate source for the purpose of committing fraud. They may also ask you to click on a link or download an attachment to update your pertinent information there.

Your first line of defense against phishing is to be vigilant. Protect yourself by keeping the following in mind:

  • No legitimate business, such as UCPB, will ask for your important personal and financial information like your user name and password via email.
  • Ignore phishing messages. Do not be coerced into following their instructions simple because they have threatened you that something will happen to your account. (i.e. your account will be permanently blocked) if you don’t respond.
  • Report the phishing incident to the company they are fraudulently using so that they can enforce appropriate security measures.
  • Be on the lookout for spelling and grammatical errors in your email messages to determine if it’s a hoax or a legitimate one. UCPB for instance may be spelled as UCBP which at first glance may seem the right spelling or letter O is replaced by the number 0 to fool the recipient.
  • Beware of clicking on links contained in email messages as this may just be one of the ploys to get pertinent data from you. If you want to access the official site, type the website in your browser’s address bar or add it to your bookmarks instead. When logging on to UCPB’s internet banking facilities, the default URL address www.ucpb.com or http://www.ucpb.biz should appear in the address bar.
  • Exercise caution when opening attachments or downloading files. These may contain viruses or software that may pose security threats to your computer.
  • Update your user password regularly (regularly change password). Do not use passwords that can be easily attributed to you such as your name or birthday.
  • Regularly monitor your bank accounts and credit cards.

For any phishing-related concerns or problems on the use of our UCPB’s Internet Banking Facilities, you may call our Customer Relations Center hotline at telephone numbers 8811-9111 or 1-800-1-888-7777 or send a message via email at crc@ucpb.com

ATM Safety Series
Security_thumbnail_4» ATM Safety Series

ATM Safety Series

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UCPB Website safe from Heartbleed Bug
security_thumbnails_5» UCPB Website safe from Heartbleed Bug

UCPB Website safe from Heartbleed Bug

UCPB web applications are not affected from the Heartbleed bug, but we would like to inform our our clients to take precautionary measures in dealing with the Heartbleed vulnerability. What is a Heartbleed bug? Heartbleed is a security vulnerability in OpenSSL software that lets a hacker access the memory of data servers. According to Netcraft, an Internet research firm, 500,000 Web sites could be affected. That means a user’s sensitive personal data — including usernames, passwords, and credit card information — is potentially at risk of being intercepted.

The vulnerability also means an attacker could steal a server’s digital keys that are used to encrypt communications and get access to a company’s secret internal documents. Source: http://www.cnet.com/news/heartbleed-bug-what-you-need-to-know-faq/ Heartbleed Vulnerability The vulnerability is serious because OpenSSL is said to be used by more than 60 percent of https websites worldwide. The bug allows an attacker to get the private keys* used by the site to encrypt traffic. With that key, someone could run a fake version of a Web site and use it to steal all other kinds of information, like credit card numbers or private messages. Basically, it may also leak out user names, passwords and other sensitive information that’s usually encrypted. Websites Known To Have Been Affected by Heartbleed: Top websites such as Yahoo, Facebook, Instagram, Flickr and Google were reported to have been affected.

Please click here for a list of websites that have been affected: http://mashable.com/2014/04/09/heartbleed-bug-websites-affected/ What should I do? Contact or visit your online https sites and services to get their official statement on whether they are affected or not by the compromise.

Change your passwords. As always, make use of strong, complex passwords — preferably a combination of Upper- and Lower- case letters, numbers and special characters if allowed.

Do NOT open any email attachments or follow links allegedly coming from your online services provider (e.g. banks) requesting you to change your user name and password to address or prevent the Heartbleed vulnerability. Always go to your bank’s website directly to prevent phishing. Learn more about phishing here (link to UCPB phishing article)

Quick Links

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As of Oct 14, 2019, 06:55:00 PM

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For more information, please contact
UCPB Trust Banking Group:
(02) 8811-9520, 8811-9515, or 8811-9541
trust@ucpb.com

Customer Advisories

Attention: All UCPB Visa Cardholders

In light of the recent reports on unauthorized transactions using Visa Debit cards, we have implemented additional rules and validations on online purchases. You may not be able to use your Visa card in some of the online merchants. Read more.

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