Your Secure Passport to Convenience
Your UCPB ATM Card just got even better. With the power of VISA, you have the confidence and convenience to pay for your purchases, transact online and withdraw cash anywhere in the world. Enjoy increased security with its built-in EMV chip that protects cardholder data, giving you peace of mind with every transaction.
Upgrade your existing ATM card to the new UCPB Visa Debit Card now! Visit the UCPB Branch nearest you.
The UCPB Visa Debit Card gives you the confidence and convenience of added security and global acceptance with each transaction:
Your card is accepted in restaurants, mall boutiques, gas stations, and other POS-enabled establishments. Once you see the VISA or BancNet logo, you’re good to go.
Use your UCPB Visa Debit Card for your online purchases from Visa-accredited internet merchants. Now, you can book your airline tickets and hotel reservations online!
GLOBAL ACCESS TO CASH
Withdraw cash anytime, anywhere through over 2 million ATMs worldwide. Get cash in local currency when you travel abroad. Enjoy this convenience when you see the Visa or Visa Plus logo.
Enjoy increased security with its built-in EMV chip that protects cardholder data, giving you peace of mind with every transaction. EMV, which stands for Europay, MasterCard and Visa, is the global standard in payment card security.
What is the UCPB Visa Debit Card?
The UCPB Visa Debit Card is an ATM card linked to your UCPB savings or checking account/s. It is not a credit card. Your UCPB account/s must have sufficient balance for your transactions to push through.
What transactions can I do with my UCPB Visa Debit Card?
Aside from the transactions you can do using a regular ATM card through UCPB and BancNet ATMs in the Philippines (e.g. cash withdrawal, balance inquiry, bills payment, fund transfer within your own accounts, to other UCPB accounts and to accounts in other local banks), the following transactions are now enabled using your UCPB Visa Debit Card:
- International ATM Cash Withdrawal. You can now get cash in the local currency (e.g. USD in USA, HKD in Hongkong) when you travel abroad.
- Cashless Purchases via Point-of-Sale (POS) terminals in Visa-accredited merchants here and abroad.
- Online Shopping through Visa-accredited web merchants/ online sites.
Where can I use my UCPB Visa Debit Card?
Use your UCPB Visa Debit Card in any of the following:
- UCPB and BancNet ATMs in the Philippines and Visa-affiliated ATMs abroad. Look for the BancNet, Visa or Visa Plus logo. You will be required to input your PIN everytime you use your UCPB Visa Debit Card in the ATMs.
- Visa and BancNet Point-of-Sale (POS) terminals for cashless purchases from accredited merchants here and abroad, such as restaurants, shops and gas stations. You will be required to enter your PIN or sign a transaction slip to authorize your POS payment purchases.
- Visa-accredited internet merchants for online shopping. Enter the Card Number and provide the required information such as the Card Verification Value (CVV) found at the back of your card.
Is there a fee when I use my UCPB Visa Debit Card?
This will depend on the type of transaction done and the channel/device used for your transaction. The following transactions are free of charge:
|Cash Withdrawal, Balance Inquiry, and Fund Transfer to UCPB Accounts through UCPB ATMs|
|Bills Payment through through UCPB and local bank ATMs|
|Cashless Purchase through Point-of-Sale Terminals|
|Online Shopping Payment through Visa-accredited internet merchants|
|*some merchants charge web or convenience fee|
Transactions through the following channels are charged with the corresponding fees:
|Balance Inquiry through local bank ATMs|
|Cash Withdrawal through local bank ATMs|
|Inter-Bank Fund Transfer through UCPB and local bank ATMs|
|Balance Inquiry through International Visa-accredited ATMs|
|Cash Withdrawal through International Visa-accredited ATMs|
Fees may be updated by UCPB from time to time. For updates and the complete list of applicable fees and charges, please visit click here.
How much can I withdraw using my UCPB Visa Debit Card?
The default limit for ATM cash withdrawals is Php 20,000 per day. The maximum amount of withdrawal per transaction depends on the ATM you are using.
How much can I purchase through Point-of-Sale (POS) Terminals using my UCPB Visa Debit Card?
The daily default limit for POS purchase transactions is Php 100,000 (or the Philippine Peso equivalent for foreign currency transactions).
How about online shopping? Is there a limit to the amount I can purchase online?
Online shopping transactions are included in the daily default POS purchase transaction limit of Php 100,000.
Can I increase the withdrawal and/or purchase limit of my UCPB Visa Debit Card?
You may request for an increase or decrease of your withdrawal and POS purchase transaction limits through your UCPB maintaining branch. You will need to present your UCPB Visa Debit Card and valid IDs upon request.
How will my funds be converted for international transactions?
Foreign-currency transactions (through ATMs and POS terminals abroad, or online shopping purchases from international internet merchants) will automatically be converted to Philippine Peso using a conversion rate defined by Visa International on the date it processes the transaction. Visa International may convert the foreign currency transaction into US Dollars before converting it to Philippine Peso.
Additional fees shall be applied to each foreign currency transaction made using your UCPB Visa Debit Card.
What should I do if my UCPB Visa Debit Card gets lost, stolen or damaged?
You have to immediately call the UCPB ATM Hotline at (632) 811-9292, Domestic Toll Free (1-800-1-888-9777) or Universal Toll Free (IAC +800-1-888-9777).
Visit the nearest UCPB branch to have the card replaced. Card replacement is subject to payment of a card replacement fee.
For further questions/clarifications, you may call the UCPB Customer Relations Center (CRC) at (632) 811-9111 or email firstname.lastname@example.org.